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Home » Course Notes » Customer Communication and reception Skills

Customer Communication and reception Skills

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February 16, 2018

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Lessons

Module 1: About Passenger Aviation
Module 2 : Types of Airlines
Module 3 : Aviation Regulation
Module 4 : Understanding Aviation Abbreviations
Module 5 : Geography and Time Zones
Module 6 : Weather Conditions and Aviation Interruptions
Module 7 : Layout of the Commercial Aircraft
Module 8 : Passenger Announcements and Communication Systems
Module 9 : The Galley
Module 10 : Emergency Exits/Doors
Module 11 : Cabin Area Hand Luggage
Module 12 : Familiarisation of Emergency Equipment
Module 13 : Flight Procedures
Module 14 : Emergency Procedures & Stress Management
Module 15 : Fire & Teamwork in the Event of a Fire
Module 16 : Aviation Security & Health and Safety
Module 17 : Medical & First Aid
Module 18 : Cabin Crew Uniform & Personal Grooming
Module 19 : Fatigue Risk Management
Module 20 : Crew Resource Management
Module 1: Pet Sitting Diploma Introduction
Module 1 : Pet Sitting Introduction
Module 2 : Safety (Yours & Animals)
Module 3 : Legal Requirements
Module 4 : Dog Walking
Module 5 : Pre Service Visit
Module 6 : Forms and Record Keeping
Module 7 : Day to Day Pet Sitting
Module 8 : Transporting Animals Safely
Module 9 : Animal Handling
Module 10 : Dogs and Cats
Module 11 : Fish
Module 12 : Rodents
Module 13 : Rabbits and Guinea Pigs
Module 14 : Reptiles
Module 15 : Birds
Module 16 : Pet Ailments
Module 17 : Pet First Aid
Module 18 : Running Your Own Business
Module 19 : Setting up a Business
Module 19 : Setting Up Your Business
Module 20: Marketing
Module 21: Pricing
Module 22: Costs
Module 23: Troubleshooting
Module 1: Oven Cleaning an Introduction
Module 2 : Why Train in Oven Cleaning?
Module 3 : The Different Types of Oven Cleaning Jobs Available
Module 4 : Oven Cleaning Equipment
Module 5 : Chemical Safety, Compliance and Legal Requirements
Module 6 : Working Conditions
Module 7 : Oven Cleaning Techniques and Standards Expected
Module 8 : Cleaning AGA and Rayburn Cookers
Module 9 : Commercial Oven Cleaning
Module 10 : Green Oven Cleaning
Module 11 : Running an Oven Cleaning Service
Module 12 : Starting Your Own Oven Cleaning Service
Module 13 : Business Insurance, Equipment & Tax
Module 14 : Hiring People to Work for You
Module 1: Beginners to Intermediates
Module 2 : Why trade at all? And why spread bet?
Module 3 : Setting Goals
Module 4 : Tax and the Inland Revenue
Module 5 : Equipment Required
Module 6 : How It Works (Simple Deals Explained)
Module 7 : Intraday Trades
Module 8 : Rolling Trades
Module 9 : Stop Loss & Limit Setting
Module 10 : Opening Demo & Real Accounts
Module 11 : Online Bookmakers
Module 12 : Data Collection
Module 13 : Simple Trading Methods
Module 14 : Trading Psychology
Module 15 : Reading the Signals
Module 16 : Arbitrage
Module 17 : Technical Analysis
Module 18 : Charts for Advanced Analysis
Module 19 : Technical Indicators
Module 20 : Useful Information & Binary Trading
Module 1: Getting Started
Module 2 : Research, Planning & Finance
Module 3 : Working From Home
Module 4 : Services & Pricing
Module 5 : Equipment
Module 6 : How to Iron
Module 7 : Customer Care
Module 8 : Advertising Your Services
Module 9 : Naming & Registering Your Ironing Service
Module 10 : Legal & Tax
Module 11 : Hints, Tips & Troubleshooting
Module 1: Finding Your Career: A Job in the Cleaning Corps
Module 2 : The Different Types of Cleaning Jobs
Module 3 : Cleaning Equipment
Module 4 : Chemical Safety and Competence
Module 5 : About The Job
Module 6 : Meeting Clients and Your Behaviour in Clients’ Homes/Workplaces
Module 7 : Keyholding and Alarm Codes for Cleaners
Module 8 : House Cleaning
Module 9 : Cleaning Products & Clothing
Module 10 : Food Kitchen Cleaning
Module 11 : Commercial Kitchen Cleaning
Module 12 : Bathrooms & Toilets Cleaning
Module 13 : Hospital/Medical Practice Cleaning
Module 14 : Office Cleaning
Module 15: Industrial Cleaning Equipment
Module 16: Green & Steam Cleaning
Module 17: Pressure Washing & Machine Sweeping
Module 18: Reporting Procedures
Module 19 : Cleaning External Surfaces & Areas
Module 20 : Dealing with Non-Routine Waste
Module 21 : Running an Ironing Service
Module 22 : Starting Your Own Cleaning Business
Module 1: Introduction to Event Planning
Module 2 : Strategic Management
Module 3 : Customer Service Skills/ Personal Qualities Required
Module 4 : Types of Event
Module 5 : Staging and Design
Module 6 : Event Management Finances & Ticketing
Module 7 : Health and Safety for Events
Module 8 : Event Management Logistics and Troubleshooting
Module 9 : Wedding Planning Introduction
Module 10 : Types of Wedding
Module 11 : The Wedding Planning Process
Module 12 : Choosing a Wedding Venue
Module 13 : Wedding Ceremonies and Wedding Legalities
Module 14 : Planning a Wedding Theme
Module 15: Clothing, Beauty and Attire for Weddings
Module 16: Wedding Catering
Module 17: Wedding Entertainment
Module 18: Printed Materials and the Gift List
Module 19 : Wedding Transport
Module 20 : Photography/Videography
Module 21 : Weddings Abroad
Module 22 : Starting Your Own Events Planning Business
Module 23: Marketing, Insurance and Tax
Module 1: About Passenger Aviation
Module 2 : Types of Airlines
Module 3 : Aviation Regulation
Module 4 : Understanding Aviation Abbreviations
Module 5 : Geography and Time Zones
Module 6 : Weather Conditions and Aviation Interruptions
Module 7 : Layout of the Commercial Aircraft
Module 8 : Passenger Announcements and Communication Systems
Module 9 : The Galley
Module 10 : Emergency Exits/Doors
Module 11 : Cabin Area Hand Luggage
Module 12 : Familiarisation of Emergency Equipment
Module 13 : Flight Procedures
Module 14 : Emergency Procedures & Stress Management
Module 15 : Fire & Teamwork in the Event of a Fire
Module 16 : Aviation Security & Health and Safety
Module 17 : Medical & First Aid
Module 18 : Cabin Crew Uniform & Personal Grooming
Module 19 : Fatigue Risk Management
Module 20 : Crew Resource Management
Module 1: Introduction to Nail Technology
Module 2 : Anatomy of the Skin
Module 3 : Nail Anatomy
Module 4 : Preparing Your Work Area
Module 5 : Client Consultation and Communication, Preparing Your Client
Module 6 : How to Perform a Manicure
Module 7 : How to Perform a Pedicure
Module 8 : Artificial Nails
Module 9 : Hand/Arm Massage
Module 10 : Gel Nails
Module 11 : Nail Tips (French Manicure Nail Tips and Artificial Nail Tips with Acrylic)
Module 12 : Basic Nail Art
Module 13 : Nail Maintenance
Module 14 : Health and Hygiene
Module 15 : An Introduction to Salon Management
Module 16 : Start a Salon, Become a Mobile Technician, or Work for Someone Else?
Module 17 : Setting up a Salon and Red Tape
Module 18 : Salon Decoration
Module 19: Marketing Your Nail Salon/Service
Module 20: Setting Your Pricing
Module 21: Merchandising Your Salon
Module 22: Employees and Staffing
Module 23: Customer Relationship Management
Module 24: Managing Costs
Module 25: Forms and Record Keeping
Module 1: Why Become a Cleaner
Module 2 : The Different Types of Cleaning Jobs
Module 3 : Cleaning Equipment
Module 4 : Chemical Safety and Competence
Module 5 : About The Job
Module 6 : Cleaning Techniques & Standards Expected
Module 7 : Cleaning Products & Clothing
Module 8 : Food Kitchen Cleaning
Module 9 : Commercial Kitchen Cleaning
Module 10 : Bathrooms & Toilets
Module 11 : Hospital & Medical Practice Cleaning
Module 12 : Office Cleaning
Module 13 : Industrial Cleaning Equipment
Module 14 : Green & Steam Cleaning
Module 15 : Running Ironing Service
Module 16 : Starting Your Own Cleaning Business
Module 17 : Marketing Cleaning Business & Taking on Staff
Module 18 : Business Insurance, Equipment & Tax
Module 1: Introduction to Event Planning
Module 2 : Strategic Management
Module 3 : Customer Service Skills/Personal Qualities Required
Module 4 : Types of event
Module 5 : Staging and Design
Module 6 : Event Management Finances & Ticketing
Module 7 : Health and Safety for Events
Module 8 : Event management logistics & troubleshooting
Module 9 : Wedding Planning Introduction
Module 10 : Types of Wedding
Module 11 : The Wedding Planning Process
Module 12 : Choosing a Wedding Venue
Module 13 : Wedding Ceremonies & Wedding Legalities
Module 14 : Planning a Wedding Theme
Module 15: Clothing , Beauty & Attire for Weddings
Module 16: Wedding Catering
Module 17: Wedding Entertainment
Module 18: Printed Materials and the Gift List
Module 19 : Wedding Transport
Module 20 : Photography/Videography
Module 21 : Weddings Abroad
Module 22 : Starting Your Own Events Planning Business
Module 23: Marketing, Insurance & Tax
Module 1: Pet Sitting Diploma Introduction
Module 3 : Legal & Requirements
Module 10 : Dogs & Cats
Module 19 : Setting up a Business
Module 24: How to lay a patio
Module 25: Decking
Module 26: How to Put Up Garden Fencing
Module 27: How to turf a garden / lay a lawn
Module 28: Sustainable Lawns
Module 29: How to Build a Garden Pond
Module 1: Gardening Basics
Module 2 : Garden Design Process
Module 3 : Garden Design Styles
Module 4 : Survey, Site Appraisal & Measuring Techniques
Module 5 : Planning Your Projects
Module 6 : Proportion Illusions & Effective Use of Space
Module 7 : Drawing a Plan & Graphics skills
Module 8 : Surface & Materials / Hard Landscaping
Module 9 : Secrets of Great Soil
Module 10 : Plant Selection & Care
Module 11 : Plant Knowledge
Module 12 : Low Maintenance Gardens/Planting
Module 13 : Sustainability
Module 14 : Garden Maintenance
Module 15 : Equipment
Module 16 : Pest Control
Module 17 : Solutions to Difficult Gardens
Module 18 : Vegetable and Herb Gardens
Module 19 : Running your own Gardening Business
Module 20: Marketing and Social Media
Module 21: Health and Safety
Module 22: Insurance, Tax, and Record Keeping
Module 23: How to build raised flower beds
Module 24: How to Lay a Patio
Module 25: Decking
Module 26: How to Put Up Garden Fencing
Module 27: How to Turf a Garden and Lay a Lawn
Module 28: How to Lay Artificial Grass Areas
Module 29: How to Build a Garden Pond
Module 1: An Introduction to Oven Cleaning
Module 2 : Why Train in Oven Cleaning?
Module 3 : The Different Types of Oven Cleaning Jobs Available
Module 4 : Oven Cleaning Equipment
Module 5 : Chemical Safety, Compliance and Legal Requirements
Module 6 : Working Conditions
Module 7 : Oven Cleaning Techniques and Standards Expected
Module 8 : Cleaning AGA and Rayburn Cookers
Module 9 : Commercial Oven Cleaning
Module 10 : Green Oven Cleaning
Module 11 : Running an Oven Cleaning Service
Module 12 : Starting Your Own Oven Cleaning Service
Module 13 : Business Insurance, Equipment & Tax
Module 14 : Hiring People to Work for You
Module 1: Understanding Customer Services
Module 2 : The Customer
Module 3 : Attitude Is Everything
Module 4 : Caring For Your Customer’s Needs
Module 5 : Customer Retention: How to Get Them Back
Module 6 : Face to Face Customer Service
Module 7 : Telephone Customer Service
Module 8 : Electronic Customer Service
Module 9 : Rescuing Difficult Customers
Module 10 : Escalation
Module 11 : Make an Impression Every Time
Module 1 : Your Introduction to Becoming a Holiday Rep
Module 2 : Defining the Career of a Holiday Rep
Module 3 : Exploring the Various Types of Holiday Reps
Module 4 : Exploring the Origins and Growth of British Tourism
Module 5 : The Components of the Travel and Tourism Industry
Module 6 : Economical Factors that Affect Your Career
Module 7 : Nailing the Teamwork Element Required to Surpass Expectations
Module 8 : The Standard Duties of Holiday Reps
Module 9 : Personal Presentation and Protection
Module 10 : The Legalities Holiday Reps Need to Know About
Module 11 : The Holiday Reps Role in Keeping their Guests Safe
Module 12 : Effective Handling of Customer Complaints
Module 13 : Administration Duties
Module 14 : Crushing it with Customer Services
Module 15 : Creating the Perfect Welcome Meeting
Module 16 : Guide to Selling Excursions
Module 17 : Preparing and Conducting Transfers Successfully
Module 18 : Tallying Floats and Converting Currencies
Module 1: Understanding Customer Services
Module 2 : The Customer
Module 3 : Attitude Is Everything
Module 4 : Caring For Your Customer’s Needs
Module 5 : Customer Retention: How to Get Them Back
Module 6 : Face to Face Customer Service
Module 7 : Telephone Customer Service
Module 8 : Electronic Customer Service
Module 9 : Rescuing Difficult Customers
Module 10 : Escalation
Module 11 : Make an Impression Every Time
Module 1: Your Introduction to Becoming a Holiday Rep
Module 2 : Defining the Career of a Holiday Rep
Module 3 : Exploring the Various Types of Holiday Reps
Module 4 : Exploring the History of Tourism
Module 5 : The Components of the Travel and Tourism Industry
Module 6 : Economical Factors that Affect Your Career
Module 7 : Nailing the Teamwork Element Required to Surpass Expectations
Module 8 : The Standard Duties of Holiday Reps
Module 9 : Personal Presentation and Protection
Module 10 : The Legalities Holiday Reps Need to Know About
Module 11 : The Holiday Rep’s Role in Keeping their Guests Safe
Module 12 : Effective Handling of Customer Complaints
Module 13 : Administration Duties
Module 14 : Crushing it with Customer Services
Module 15: Creating the Perfect Welcome Meeting
Module 16: Guide to Selling Excursions
Module 17: Preparing and Conducting Transfers Successfully
Module 18: Tallying Floats and Converting Currencies
1
2
Module 2 : Meeting Clients/ Establishing Requirements for Jobs
Module 3 : Supplies and Equipment Needed
Module 4 : Pricing, Ingredients & Budgeting
Module 5 : Cupcakes & Muffins
Module 6 : Birthday Cakes
Module 7 : Wedding Cakes
Module 8 : Christmas Cakes
Module 9 : Baking
Module 10 : Icing & Working With Chocolate
Module 11 : Cake Decorating
Module 12 : Creating Stands and Displays
Module 13 : Cake Transportation
Module 14 : Photographing your Cakes
Module 15 : Running Your Own Business
Module 16 : Marketing and Social Media
Module 17 : The Do’s and Don’ts & What to Do When Things Don’t Go to Plan
Module 18 : Health, Safety and Hygiene
Module 19: Accounting, VAT, Tax, Insurance and Record Keeping
Module 20: Hiring Staff and Providing Sufficient Training
Module 1: Introduction to Massage Therapy
Module 2 : The Anatomy
Module 3 : Equipment
Module 4 : Listening Skills
Module 5 : Techniques
Module 6 : Eastern / Indian Head Massage
Module 7 : Facial Massage
Module 8 : Back and Neck Massage
Module 9 : Full Body Massage
Module 10 : Swedish Massage
Module 11 : Sports Massage
Module 12 : Lomi Lomi Massage
Module 13 : Anti-cellulite Massage
Module 14 : Hot Stone Massage
Module 15: Thai Foot Massage
Module 16: Pregnancy Massage
Module 17: Medical Massage / Massage for Special Groups of People
Module 18: Baby Massage
Module 19: Aromatherapy
Module 1: Your Introduction to Becoming a Balloon Modeller
Module 2 : The Types of Work/Jobs Balloon Modellers Do
Module 3 : The Equipment and Materials You Will Need for Balloon Modelling
Module 4 : Code of Conduct / Child Protection
Module 5 : Health & Safety and Risk Assessments
Module 6 : Taking / Managing Bookings – Establishing Job Requirements – and Time Planning
Module 7 : Pricing and Costs
Module 8 : Starting / Running Your Own Business
Module 9 : Insurance, Accounting and Tax
Module 10 : Marketing Your Business & Social Media
Module 11 : The Do’s and Don’ts and What to Do When Things Don’t Go to Plan
Module 12 : Balloon Modelling Techniques: The Basics
Module 13 : How to Make a Balloon Dog
Module 14 : How to Make a Balloon Elephant
Module 15: How to Make a Balloon Rabbit
Module 16: How to Make a Balloon Parrot
Module 17: How to Make a Balloon Crocodile
Module 18: How to Make a Balloon Reindeer
Module 19: How to Make a Balloon Turtle
Module 20: How to Make a Balloon Monkey in a Tree
Module 21: How to Make a Balloon Teddy Bear
Module 22: How to Make a Balloon Biplane
Module 23: How to Make a Balloon Flower
Module 24: How to Make Balloon Fairy Wings
Module 25: How to Make a Balloon Sword
Module 26: How to Make a Balloon Twisty Hat
Module 2: Cupcakes & Muffins
Module 3 : Pricing, Ingredients & Budgeting
Module 4 : Baking
Module 1: Introduction
Module 1 : Introduction
Module 2 : Birthday Cakes
Module 1: Introduction
Module 1: Introduction
Module 2: Icing & Working With Chocolate
Module 3: Cake Decorating
Module 4: Creating Stands and Displays
Module 3 : Wedding Cakes
Module 1: Introduction
Module 1: Introduction
Module 2: Cake Transportation
Module 3: Photographing your Cakes
Module 4: Running Your Own Business
Module 5: The Dos and Don’ts & What to Do When Things Don’t Go to Plan
Module 6: Health, Safety and Hygiene
Module 7: Accounting, VAT, Tax, Insurance and Record Keeping
Module 8: Hiring Staff and Providing Sufficient Training
Module 4 : Christmas Cakes
Module 5 : Cake Decorating
Module 1: Introduction to Massage Therapy
Module 2 : The Anatomy
Module 3 : Equipment
Module 4: Techniques
Module 5: Eastern / Indian Head Massage
Module 6: Facial Massage
Module 7: Back and Neck Massage
Module 1: Introduction to Massage Therapy
Module 2 : The Anatomy
Module 3 : Equipment
Module 4: Techniques
Module 5: Full Body Massage
Module 6: Swedish Massage
Module 7: Lomi Lomi Massage
Module 1: Introduction to Massage Therapy
Module 2 : The Anatomy
Module 3 : Equipment
Module 4: Techniques
Module 5: Sports Massage
Module 6: Anti-cellulite Massage
Module 7: Pregnancy massage
Module 8: Medical Massage / Massage for Special Groups of People
Module 9: Baby Massage
Module 1: Your Introduction to Becoming a Face Painter
Module 2 : The Types of Work/Jobs Face Painters Do
Module 3 : The Equipment and Materials You Will Need for Face Painting
Module 4 : Code of Conduct / Child Protection
Module 5 : Health & Safety and Risk Assessments
Module 6 : The Basics of Face Painting
Module 7 : Carrying Out Your Duties
Module 8 : Skin Care
Module 9 : Starting / Running Your Own Business
Module 10 : Taking / Managing Bookings – Establishing Job Requirements – and Time Planning
Module 11 : Pricing and Costs
Module 12 : Insurance, Accounting and Tax
Module 13 : Marketing Your Business & Social Media
Module 14 : The Do’s and Don’ts and What to Do When Things Don’t Go to Plan
Module 15: How to do a Dog Face Paint Design
Module 16: How to do a Cat Face Paint Design
Module 17: How to do a Butterfly Face Paint Design
Module 18: How to do a Dolphin Face Paint Design
Module 19: How to do an Elephant Face Paint Design
Module 20: How to do a Monkey Face Paint Design
Module 21: How to do a Frog Face Paint Design
Module 22: How to do a Rabbit Face Paint Design
Module 23: How to do a Swan Face Paint Design
Module 24: How to do a Tiger Face Paint Design
Module 25: How to do a Kissing Fish Face Paint Design
Module 26: How to do a Unicorn Face Paint Design
Module 27: How to do a Reindeer Face Paint Design
Module 28: How to do a Dinosaur Face Paint Design
Module 29: How to do a Pumpkin Face Paint Design
Module 30: How to do a Spiderman Face Paint Design
Module 31: How to do a Batman Face Paint Design
Module 32: How to do a Minnie Mouse Face Paint Design
Module 33: How to do a Frozen Face Paint Design
Module 34: How to do a Black Swirl Face Paint Design
Module 35: How to do a Clown Face Paint Design
Module 36: How to do a Masquerade Mask Face Paint Design
Module 37: How to do a Princess Face Paint Design
Module 38: How to do a Sunset Face Paint Design
Module 39: How to do a Flower Face Paint Design
Module 40: How to do a Hibiscus Flower Face Paint Design
Module 1: What exactly is fantasy writing and why should you write a fantasy book or novel?
Module 2 : What you need to write fantasy content
Module 3 : Using other authors’ strengths and weaknesses to up your game
Module 4 : Getting the Fundamentals Right: Choosing which Age Group and Point of View to Use
Module 5 : How to Get Started From Getting the First page Spot-on to Creating the Perfect Setting
Module 6 : How to Build Great Characters for Your Fantasy Story
Module 7 : How to Plan a Perfect Plot for your Story
Module 8 : How to Use a Backstory without Being Boring
Module 9 : How to Write Dialogue that makes your Story Flow
Module 10 : Advice on Improving Confidence and Sense of Purpose
Module 11 : Practical Writing Exercises and Work-shopping of Compositions
Module 12 : Illustrating your Story and Working with Illustrators
Module 13 : How to Deal with Publishers and Selling your Stories
Module 1: Your Introduction to Floristry
Module 2 : Careers in Floristry
Module 3 : What You Need To Know About Flowers and Plants
Module 4 : Services Provided by Florists
Module 5 : How to Process, Store and Maintain Plants
Module 6 : Popular Flowers, Greens & Fillers
Module 7 : Elements and Principles of Design
Module 8 : Flower Design Basics & Styles You Need to Know
Module 9 : How to Make Floral Arrangements
Module 10 : How to Make a Container Arrangement
Module 11 : How to Make an Arrangement for a Vase
Module 12 : How to Make a Hand-tied Bouquet
Module 13 : How to Make a Corsage or Boutonniere
Module 14 : Wedding Flowers
Module 15: How to Make a Wedding Bouquet
Module 16: Funeral Flowers
Module 17: How to Make a Funeral Wreath
Module 18: How to Make a Basket Garden & Fruit Basket
Module 19: Getting a Job in the Floristry Industry
Module 20: Starting Your Own Business
Module 21: Getting Customers / Marketing
Module 1: Introduction to the British Sign Language Course
Module 2 : Sign Language Around the World: Different Types of Signing
Module 3 : Deaf Awareness
Module 4 : Job and Career Opportunities for Those Who Know Sign Language
Module 5 : Kids and Sign Language
Module 6 : British Sign Language Basics
Module 7 : Before you Begin
Module 8 : Learn to Sign Common Words
Module 9 : Learn to Sign Numbers and the Alphabet
Module 10 : Learn to Sign People & Family
Module 11 : Learn to Sign Questions
Module 12 : Learn to Sign School
Module 13 : Learn to Sign Home
Module 14 : Learn to Sign Time
Module 15: Learn to Sign Food & Drink
Module 16: Learn to Sign Descriptions
Module 17: Learn to Sign Colours
Module 18: Learn to Sign Animals
Module 19: Learn to Sign Sports and Hobbies
Module 20: Learn to Sign Transport
Module 21: Learn to Sign Money
Module 22: Learn to Sign Weather & Seasons
Module 23: Learn to Sign Employment / Careers
Module 24: Learn to Sign Phrases
Module 1: A Course on How to Write Children’s Books
Module 2 : What You’ll Need to Write Children’s Literature in regards to Tools and Personal Skills
Module 3 : Learn from the Best: Great Examples of What Other Children’s Writers do Well
Module 4: Selecting an Age Group Point of View: Who’s Telling the Story
Module 5 : How to Get Started From Getting the First page Spot-on to Creating the Perfect Setting
Module 6 : How to Build a Good Children’s Book Character
Module 7 : How to Plan a Perfect Plot
Module 8 : How to Use Backstory Without Being Boring
Module 9 : How to Write Dialogue that makes your Story Flow
Module 10 : Advice on Improving Confidence and Sense of Purpose
Module 11 : Practical Writing Exercises
Module 12 : Illustrating your Story and Working with Illustrators
Module 13 : How to Deal with Publishers and Selling your Stories
Module 1: Introduction to Christmas
Module 2 : Planning and Prepping for the Christmas Holiday
Module 3 : Christmas in a Working Environment
Module 4 : Christmas Shopping
Module 5 : Decorating a Christmas Tree
Module 6 : Christmas Cooking
Module 7 : Christmas Pudding And Other Desserts
Module 8 : Setting the Table for Christmas Dinner
Module 9 : Christmas Drinks
Module 10 : Hosting Christmas (Or Boxing) Day
Module 11 : Wrapping, Personalisation and Packaging
Module 12 : Christmas Games For The Whole Family
Module 13 : Managing Stress at Christmas
Module 14 : Making and Decorating a Christmas Cake
Module 15: Making Christmas Magical for Children
Module 16: Other Considerations for Christmas
Module 1: Introduction to Recruitment: History, Importance and Implications
Module 3 : Recruitment Bodies and Standards
Module 4 : The Recruitment Process
Module 5 : Key Performance Indicators for the Recruitment Industry
Module 6 : Candidate Attraction for Recruitment
Module 7 : Candidate Management
Module 8 : Candidate Interview Processes
Module 9 : Client Acquisition
Module 10 : Comprehensive Guide to Client Strategy in the Recruitment Sector
Module 11 : Steps to Starting and Running a Successful Recruiting Service
Module 1: Introduction to the PA Course
Module 2 : Diary Management
Module 3 : Business Letter Writing
Module 4 : Composing Faxes, Memorandums and Emails
Module 5 : Telephone Skills as a PA
Module 6 : Hotel and Travel Arrangements
Module 7 : Filing Systems
Module 8 : Time Management Skills
Module 9 : Invoicing/Petty cash
Module 10 : Customer Care
Module 11 : Customer Complaints Management
Module 12 : Work Planning
Module 13 : Document Presentation and Proofreading
Module 14 : Confidence Building Module
Module 15: Typing and audio skills to proficient level or further if you already touch type/Audio transcribe
Module 16: How to Organise Effective Meetings
Module 17: How to use Microsoft Outlook
Module 18: How to use Excel – the Basics
Module 19 : How to use PowerPoint (Basics)
Module 20 : Word Processing with Microsoft Word
Module 21 : Customer Communication and Reception Skills
Module 1: Wedding Planning Introduction
Module 2 : Types of Weddings
Module 3 : Wedding Customs of the World
Module 4 : The Wedding Planning Process
Module 5 : Choosing a Wedding Venue
Module 6 : Wedding Ceremonies & Wedding Legalities
Module 7 : Order of the Day – Ceremony Speeches, Readings & Music
Module 8 : Planning a Wedding Theme
Module 9 : Clothing, Beauty and Attire for Weddings
Module 10 : Wedding Catering
Module 11 : The Wedding Cake
Module 12 : Wedding Entertainment
Module 13 : Printed Materials and the Gift List
Module 14 : Wedding Transport
Module 15: Wedding Photography and Videography
Module 16: Wedding Flowers
Module 17: Wedding Favours
Module 18: Wedding Gifts
Module 19: Weddings Abroad
Module 20: Planning the Honeymoon
Module 21: Stag and Hen Nights
Module 22: Owning a Wedding Planning Business
Module 23: Dealing with Suppliers
Module 24: Marketing, Insurance & Tax
Module 1 : Beginning a Career in the Fitness Industry
Module 2 : Anatomy – The Skeleton
Module 3 : Anatomy – Cardiovascular System
Module 4 : Anatomy – muscles and somatotypes
Module 5 : Anatomy – The Nervous System
Module 6 : Anatomy – The Joints
Module 7 : Obesity & Diabetes
Module 8 : Diet and Fitness
Module 9 : Collecting & Analysing Nutritional Information & Nutritional Goal Setting
Module 10 : Encouraging Clients to Incorporate Activity into their Lifestyle & Understanding of Health Benefits
Module 11 : The Effects of Exercise on the Body
Module 12 : How to Safely Monitor Exercise Intensity
Module 13 : GP and Exercise Referral
Module 14 : Preparing Fitness Plans for Clients
Module 15: Stretching Fitness
Module 16: Fitness Training for Disabled People
Module 17: Group Personal Training
Module 18: Gym Exercising – Planning and Instructing
Module 19: An In Depth Look at Personal Training
Module 20: Outdoor Fitness
Module 21: Children – Fitness and Diet
Module 22: Yoga Instructing
Module 23: Pilates Instructor
Module 24: Understanding Emergency Procedures in a Fitness Environment
Module 25: Understanding & Controlling Risks in a Fitness Environment
Module 26: Safeguarding Children and Vulnerable Adults
Module 27: Setting up your own Fitness or Personal Training business
Module 28: Customer Care and Dealing with Enquiries
Module 29: Finance
Module 30: Insurance and Tax
Module 31: Marketing Yourself as a Personal Trainer
Module 32: Health and Safety
Module 1 : Introduction to the Industry
Module 2 : Products and Services Offered in the Hospitality Industry
Module 3 : About Hotels
Module 4 : Personal Appearance and Skills
Module 5 : The English Language & Your Local Knowledge
Module 6 : Types of Customers and Relationships
Module 7 : Taking Reservations by Phone and Email
Module 8 : Welcoming Guests and Checking in and Checking Out
Module 9 : The Do’s and Don’ts of Interacting with Guests
Module 10 : Developing your Skills on the Telephone
Module 11 : Payment Methods and Dealing with Foreign Cash
Module 12 : Front Desk Management
Module 13 : Housekeeping and Servicing Rooms
Module 14 : Building and Facility Management
Module 15: Front of House Restaurant and Bar
Module 16: Dealing with Lost & Found and Late Checkouts
Module 17: Hotel Terminology
Module 18: Career Progression
Module 19: Leadership Qualities and Engaging with Staff
Module 20: The Key to Paperwork
Module 21: Dealing with Emergencies
Module 22: Dealing with Costs
Module 23: Marketing your Hotel
Module 1 : Introduction to Front-of-House Hospitality
Module 2 : The Role of Restaurant Manager
Module 3 : Types of Dining Establishments, Restaurant Layouts, and Decor.
Module 4 : Customer Service
Module 5 : Dealing with Customer Complaints
Module 6 : Know Your Drinks
Module 7 : Know Your Food
Module 8 : Restaurant Licensing Laws
Module 9 : Building Guest Services Around Excellence
Module 10 : A Restaurant System of Checklists
Module 11 : The Importance of Teamwork
Module 12 : Health and Safety Laws
Module 13 : Health, Safety and Restaurant Management
Module 14 : Dealing with Inspections
Module 15 : Digital Technology and Restaurant POS Systems
Module 16 : Dealing With Staff
Module 17 : Planning and Pricing a Menu
Module 18 : Restaurant Operations
Module 19 :Upselling Strategies
Module 20 : Restaurant Entertainment and Music Licensing
Module 21 : Restaurant Branding, Marketing, Promotions and Decor
Module 01 : Defining and Explaining the Role of a Teaching Assistant
Module 02 : Understanding Schools as Organisations
Module 03 : Supporting Development in Pupils: Practice and Policies
Module 04 : Supporting the Teacher and the School
Module 05 : Applying Learning Activities to Support the Teaching of the Curriculum
Module 06 : Legislation, Legal Obligations and School Policies to Ensure Pupil Wellbeing
Module 07 : Learning Literacy Skills with Teaching Assistant Support
Module 08 : Learning Numeracy Skills with Teaching Assistant Support
Module 09 : Supporting the Use of Information and Communication Technology
Module 10 : Supporting Play and Learning
Module 11 : Supporting Pupils with Disabilities and Special Education Needs
Module 12 : Supporting Gifted and Talented Pupils
Module 13 : Working With Children Whose First Language is Not English
Module 14 : Managing Behaviour, Providing Pastoral Support and Engaging in Personal Development
Module 15 : Engaging Parents in Their Children’s Learning
Module 16: Planning and Delivering Learning Activities Under the Direction of the Teacher
Module 17 : Leading Extracurricular Activities
Module 18 : Working Effectively as a Team and Promoting Good Working Relationships
Module 19 : Confidentiality, Equal Opportunities, Safeguarding, Promoting Equality & Diversity With Students
Module 20 : Health & Safety and First Aid
Module 1: Introduction to Pet Psychology
Module 2 : Why Learn About Animal Behaviour?
Module 3 : How Animals See the World/Animal Vision
Module 4 : Concept Formation
Module 5 : About Animals’ Brains
Module 6 : Basic Emotional and Motivational Processes and Social Emotions
Module 7 : Conditioning
Module 8 : Spatial Reasoning
Module 9 : Language and Animals
Module 10 : History of Animal Training
Module 11 : Typical Dog Behaviour
Module 12 : How Dogs Learn
Module 13 : Understanding Dog Communication
Module 14 : Learning about Dog Actions
Module 15: Dog Fears and Phobias & Aggression
Module 16: Training Dogs: More on How Dogs Learn
Module 17: Biobehavioural Monitoring in Dogs
Module 18: Understanding Typical Canine Psychiatric Behaviours
Module 19: Learning About Cat Communication
Module 20: What Feline Actions Mean
Module 21: Feline Actions
Module 22: Feline Psychiatric Challenges
Module 23: Cat Anxiety, Fear and Aggression
Module 24: Understanding Rabbits and Rabbit Psychology
Module 25: Understanding Hamsters and Gerbils
Module 1: Introduction to Food Types, Types of Diet and Pet Food Labels
Module 2 : Why Nutrition is Vital for Pets
Module 3 : Digestion
Module 4 : Feeding Stages in a Pet’s Life
Module 5 : Pet Weight
Module 6 : Pet Food
Module 7 : Snacks and Treats
Module 8 : Herbs and Green Foods
Module 9 : Foods to Avoid
Module 10 : Essential Oils for Pets
Module 11 : Species Specific Sources of Nutrition/Nutrients
Module 12 : Rabbits and Guinea Pigs
Module 13 : Mice, Hamsters and Rats
Module 14 : Fish
Module 15: Birds
Module 16: Reptiles
Module 17: Keeping a Food Diary
Module 1: Where to Begin
Module 2 : Starting Your Business Plan
Module 3 : Research and Your Target Market
Module 4 : Branding
Module 5 : Goal Setting
Module 6 : Options with Financing
Module 7 : Dealing with Accounts and Money
Module 8 : The Importance of Marketing and Social Media
Module 9 : Staffing
Module 10 : Dealing with the Legalities
Module 11 : Dealing with Tax
Module 12 : Dealing with Insurance
Module 13 : Using Technology
Module 14 : The Importance of Ethics
Module 15: Dealing with your Website
Module 16: Growing your Business and Moving Forward
Module 1: In-depth Look at Advertising
Module 2 : Media Planning
Module 3 : Marketing Strategies
Module 4 : The Purpose of Adverts
Module 5 : Market Research
Module 6 : Designing the Budget
Module 7 : Positioning Your Message
Module 8 : Elements of an Advertising Campaign
Module 9 : Recipe for a Perfect Advert
Module 10 : Buying Advertising Space
Module 11 : Viral Marketing
Module 12 : Mastering the Art of Social Media Marketing
Module 13 : Avoiding Pitfalls in Marketing and Advertising
Module 14 : Understanding the Important Abbreviations in Advertising
Module 15: Advertising and the Law in the UK
Module 16: Print and Online Advertising
Module 17: Important Advertising Examples
Module 18: Career Opportunities in Marketing and Advertising
Module 1: Understanding Sales & the Psychology of Selling
Module 2 : Developing Sales Skills
Module 3 : Sales Talk – Understanding the Jargon.
Module 4 : The Evolution of Professional Sales
Module 5 : The Skills you Need to Succeed at Selling
Module 6 : Setting and Achieving Goals
Module 7 : Understanding the Selling Process
Module 8 : Prospecting and Lead Generation
Module 9 : Preparing to Sell
Module 10 : Writing Sales Proposals
Module 11 : Making Your Sales Pitch
Module 12 : The Power of Influence & Motivating People to Buy
Module 13 : Negotiating and the Concept of the Three P’s
Module 14 : Handling Objections and Overcoming Barriers to a Sale
Module 15: Effective Closing
Module 16: Following Up, the Importance of Aftercare and Developing the Relationship
Module 17: Cold Calling
Module 18: Sales Tools and Technology
Module 19: Managing a Sales Team
Module 1: Introduction
Module 2 : 2 Different Types of Estate Agents
Module 3 : The Pros and Cons of Hiring an Estate Agent
Module 4 : Getting to Know Your Clients
Module 5 : A Day in the Life of an Estate Agent
Module 6 : Selling Property with an Estate Agent
Module 7 : Valuation Process
Module 8 : Performing Viewings
Module 9 : Negotiating
Module 10 : Buying with an Estate Agent
Module 11 : Sales Progression
Module 12 : Technology
Module 13 : Investment Property
Module 14 : About Letting Agents
Module 15: Property Management
Module 16: Laws and Regulations
Module 23 : Marketing a Cleaning Business
Module 24 : Taking on Staff
Module 25 : Communication Skills and Dealing with Customer Complaints
Module 26 : Business Insurance, Equipment & Tax
Module 15: Law in the Workplace, First Aid and Emergency Care
Module 1 : Introduction to Human Resources
Module 2 : Practising Human Resources
Module 3 : The Interview
Module 4 : New Employees
Module 5 : Contracts, Documents, and Procedures
Module 6 : Human Capital Management
Module 7 : HR Skills
Module 8 : HR Toolkit
Module 9 : Corporate Social Responsibility
Module 10 : Organisational Behaviour
Module 11 : Managing Relationships
Module 12 : Motivation and Commitment
Module 13 : Performance Management, Evaluations and Feedback
Module 14 : Training and Development
Module 15 : Legal Considerations
Module 16 : Career Development and Opportunities
Module 17 : Technology
Module 18 : Benefits, Compensation, Leave, Overtime and Insurance
Module 19 : Strategic Planning, Mission Statements and Optimal Staffing
Module 20 : Dealing with Workplace Violence, Bullying and Conflict Resolution
Module 1: General Duties and Day-to-Day Operations of a Legal Secretary
Module 2: Legal Writing and Proofreading Skills
Module 3: Client Confidentiality in Law Firms
Module 4: The English Legal System
Module 5: Court Systems and Structures
Module 6: Legal Aid
Module 7: Civil Litigation
Module 8: Land and Conveyancing Practice
Module 9: Wills and Probate Law Practice
Module 10: Family Law
Module 11: Criminal Law
Module 12: Company and Business Law
Module 13: Licensing
Module 14: Appeals, Judicial Review and Case Stated
Module 15: Skills for Success
Module 16: Finding Employment as a Legal Secretary
Module 17: Glossary of Legal Terms
Module 1: Fundamental Concepts
Module 2 : The Human Element of Fraud
Module 3 : Financial Crime
Module 4 : Fraud Analysis
Module 5 : The Analytical Process
Module 6 : Methodologies
Module 7 : Identity Theft
Module 8 : Correlation, Trend Analysis
Module 9 : The Fraud Management Process
Module 10 : Bribery and Corruption
Module 11 : Fraud Detection
Module 12 : Fraud Solutions
Module 13 : Taking Action
Module 14 : Bank Fraud
Module 15: The Investigative Process
Module 16: New Fraud Tools
Module 17: What is Money Laundering?
Module 18: Methods of Money Laundering
Module 19 : An Introduction to Money Laundering Regulations
Module 20 : The Proceeds of Crime and Terrorism Acts
Module 21 : The HMT Sanctions List and Client Identification
Module 22 : The Financial Services and Markets Act
Module 23 : Record Keeping and Training
Module 24 : Disclosure to the NCA
Module 25 : Internal Reporting / Staff Training
Module 1: Introduction, Job Role and Responsibilities
Module 2 : How to manage Appointment Scheduling
Module 3 : Filing Systems in Medical Offices
Module 4 : Patient Confidentiality in the Healthcare Industry
Module 5 : Definition, Purpose and Benefits of Medical Records
Module 6 : Understanding Medical Terminology and Jargon
Module 7 : Information Technology and Computer Usage in Healthcare Administration
Module 8 : Information Technology and Computers
Module 9 : Medical Records Management
Module 10 : Health and Safety in a Healthcare Setting
Module 11 : Supplies and Inventory Management and Administration
Module 12 : Communication Skills in a Medical Office
Module 13 : Communication Skills in a Medical Office Part II
Module 14 : Law, Medical Services and Ethics
Module 15: Medical (Clinical) Coding, Billing and Important Aspects of Medical Administration
Module 16: Career Information and Prospects
Module 1: Payroll Systems & Management: An Introduction
Module 2 : Learning the Basics about Payroll Systems
Module 3 : Understanding Payroll Systems in the UK
Module 4 : How to Run an Efficient Payroll
Module 5 : Employees Starting and Leaving the Business
Module 6 : Dealing with HMRC in Relation to New Employees
Module 7 : How to Calculate Net and Gross Pay
Module 8 : Net Pay Resulting from Voluntary and Statutory Deductions
Module 9 : Understanding Statutory Pay
Module 10 : The National Minimum Wages for Different Types of Work
Module 11 : Understanding the National Insurance Contributions System (NIC)
Module 12 : When Employees Pay Less National Insurance Contributions (NIC)
Module 13 : Understanding the PAYE System
Module 14 : Dealing with the Online PAYE System for Employers
Module 15: The Employment Allowance
Module 16: Employment Termination Payments
Module 17: Understanding the Retirement Scheme
Module 18: Working Effectively with the RTI Computerised Payroll System
Module 19 : Payroll Computer Software/Programs
Module 20 : How to Correct Any Payroll Errors
Module 21 : Maintaining Employee Records
Module 22 : Annual Reporting and Other Tasks Connected with Payroll
Module 23 : A Summary of the Legal Obligations Associated with Payroll Systems
Module 1: Introduction to Special Educational Needs
Module 2 : The History and Evolution of SEN
Module 3 : Constructivist Theories of Learning
Module 4 : SEND Regulations
Module 5 : SENCO Support for SEN Students
Module 6 : The Different Types of Needs
Module 7 : Identification, Assessment and Support of SEN Pupils
Module 8 : Behaviours: Reasons and Restorative Practices
Module 9 : Understanding Sensory Impairments and Physical Disabilities
Module 10 : Understanding and Addressing Difficulties in Cognition and Learning
Module 11 : Speech, Language, and Common Communication Issues
Module 12 : Learning Difficulties: Autism
Module 13 : Learning Difficulties: Dyslexia
Module 14 : Learning Difficulties: Dyspraxia
Module 15: Learning Difficulties: Attention Deficit Hyperactivity Disorder (ADHD)
Module 16: The Importance of SEN Knowledge
Module 17: Liaising with Parents of SEN Children
Module 18: Psychological Perspectives on Behaviour
Module 19 : Understanding and Managing Anger
Module 20 : Teaching Approaches and Strategies
Module 21 : Educational Outcomes
Module 1: Introduction
Module 2 : Personality/Confidence
Module 3 : Meeting and Greeting customers
Module 4 : Effective Communication
Module 5 : Reception Workstation & Teamwork
Module 6 : Development & Implementation of new Administrative Systems
Module 7 : Recording office expenditure and managing the budget
Module 8 : Organising the office layout and maintaining supplies
Module 9 : Organising and chairing meetings
Module 10 : Ensuring adequate staff levels
Module 11 : Managing Performance
Module 12 : Delegation
Module 13 : Promoting Staff Development and Training
Module 14 : Implementing and Promoting an Equality and Diversity Policy
Module 15: Writing reports
Module 16: Health & Safety
Module 17: Attending Conferences and Training
Module 18: Management of Social Media
Module 1: Introduction to Waxing and Hair Removal
Module 2 : Anatomy and Physiology relating to this treatment
Module 3 : Hair Removal Methods
Module 4 : Completing Client Consultation
Module 5 : Health, Hygiene, and Safety Legislation
Module 6 : Professional Ethics & Client Records
Module 7 : Professional Image
Module 8 : Preparation of Products, Equipment, and the Client
Module 9 : Materials Required
Module 10 : Safety Precautions Relating to Wax
Module 11 : Function of the Skin
Module 12 : Sanitation and Sanitization
Module 13 : Preparing for Application and Removal
Module 14 : Face
Module 15 : Above the Lip
Module 16 : The Chin
Module 17 : Eyebrows
Module 18 : Underarms
Module 19: Arms
Module 20: Back
Module 20: Chest
Module 21: Legs (Upper and Lower)
Module 22: Back
Module 23: Bikini Area
Module 24: Aftercare
Module 25: Dos and Don’ts and What to do When Things Don’t go to Plan
Module 1: The Role of the Receptionist
Module 2 : The Different Types of Receptionist and the Subtle Differences Between Them
Module 3 : The Essentials of Communication
Module 4 : Practice Good Telephone Skills
Module 5 : Sending Formal Messages/Sending Informal Messages
Module 6 : Database Management and Booking/Reservation Procedures
Module 7 : Following Routine Administrative Procedures and Developing Filing Systems
Module 8 : Security & Safety Issues / Health & Safety Considerations in the Workplace
Module 9 : Confidentiality
Module 10 : Successful Meetings & Minute Taking, Meeting & Accommodation Arrangements
Module 11 : Organisational Skills & Time Management
Module 12 : Effective Business Communication
Module 13 : How Technology is Important in Reception Work
Module 14 : The Importance of Team Work
Module 15: Reception Area Appearance
Module 16: Career Progression / From Receptionist to…
Module 17: To Sum It All Up: Reception Work Explained
Module 1: An Overview of Hotel Reception
Module 2 : Hotel Reception Standard Procedures
Module 3 : Customer Service in Hotel Reception
Module 4 : Communication Skills Required for Hotel Reception
Module 5 : Telephone Handling in a Hotel
Module 6 : How to Handle Difficult Hotel Guests
Module 7 : Administrative Skills as a Hotel Receptionist
Module 8 : Computer Skills and Programs
Module 9 : Brand Standards in the Hospitality World
Module 10 : Being a Team Player: Working with Other Hotel Departments
Module 11 : Safety and Security in the Hotel
Module 12 : Sales and Marketing as a Hotel Receptionist
Module 13 : Dressing the Part: Creating the Professional Look in Hospitality
Module 14 : Keeping Stress Under Control on the Job
Module 15: Legal Issues in Hospitality
Module 16: The Future for Hotel Receptionists
Módulo 1: Introducción
Módulo 2 : Conociendo clientes / Estableciendo los requerimientos de los trabajos
Módulo 3 : Suministros y Equipos Requeridos
Módulo 4 : Precios, Ingredientes y Presupuestos
Módulo 5 : Ponquecitos y Muffins
Módulo 6 : Tortas de Cumpleaños
Módulo 7 : Tortas de Bodas
Módulo 8 : Tortas de Navidad
Módulo 9 : Horneando
Módulo 10 : Trabajando con Chocolate y Glaseados
Módulo 11 : Decoración de Tortas
Módulo 12 : Bases para Tortas y Exhibiciones
Módulo 13 : Transporte de Tortas
Módulo 14 : Fotografiando sus Tortas
Módulo 15 : Administrando su Propio Negocio
Módulo 16 : Mercadeo y Redes Sociales
Módulo 17 : Qué Hacer y Qué no Cuando las Cosas no Van Según lo Planeado
Módulo 18 : Salud, Seguridad e Higiene
Module 19: Accounting, VAT, Tax, Insurance and Record Keeping
Module 20: Hiring Staff and Providing Sufficient Training
Módulo 1 : Introducción a planificación de bodas
Módulo 2 : Tipos de bodas
Módulo 3 : Costumbres de bodas del mundo
Módulo 4 : El proceso de planificación de la boda
Módulo 5 : Elegir un lugar para la boda
Módulo 6 : Ceremonias de boda y aspectos legales
Módulo 7 : Orden en el gran día – Discursos de ceremonia, lecturas y música
Módulo 8 : Planificar una temática de boda
Módulo 9 : Vestimenta, belleza e indumentaria para bodas
Módulo 10 : Servicio de comida de la boda
Módulo 11 : El pastel de la boda
Módulo 12 : Entretenimiento de la boda
Módulo 13 : Materiales impresos y lista de regalos
Módulo 14 : Transporte de la boda
Módulo 15: Fotografía y grabación de la boda
Módulo 16: Flores de la boda
Módulo 17: Recuerdos de la boda
Módulo 18: Regalos de la boda
Módulo 19: Bodas en el extranjero
Módulo 20: Planificar la luna de miel
Módulo 21: Despedidas de soltero y soltera
Módulo 22: Ser dueño de un negocio de planificación de bodas
Módulo 23: Lidiar con proveedores
Módulo 24: Mercadotecnia, seguro e impuestos
Module 1: A Short Introduction to the Concept of Retail Management
Module 2 : Understanding the Role of Merchandising and Pricing
Module 3 : The Sales Process and Dealing with Customers at the Checkout
Module 4 : Getting to Grips with Consumer Behaviour
Module 5 : Taking Trends and Targeting Customers Effectively
Module 6 : The Importance of Communicating with Customers
Module 7 : Getting to Grips with the Retail Environment
Module 8 : Buying Products and Building that Relationship
Module 9 : Dealing with the Management of Stock
Module 10 : Selecting the Store Location
Module 11 : The Psychology of the Retail Layout
Module 12 : Dealing with Suppliers and Receiving Goods
Module 13 : Considering Security and Security Procedures
Module 14 : Getting your Team Together and Communicating
Module 15: Selling in Multiple Channels
Module 16: The Keys to Basic Retail Marketing
Module 17: Managing Your Brand
Module 18: Health & Safety for Retail Stores
Module 19: Customer Rights and Your Position as a Trader
Module 22 : Every Teacher’s Responsibility
Module 1 : What is Customer Relationship Management?
Module 2 : Looking at Customers
Module 3 : Measuring CRM
Module 4 : Developing the Relationship
Module 5 : Clarity in Meeting Preparation
Module 1: Introduction to the Concept of Retail Banking
Module 2 : Financial Systems and an Overview of Banking Systems
Module 3 : Definition of Banks and Different Types of Banking with an Emphasis on Banking Channels
Module 4 : Job Opportunities and Careers in the Retail Banking Industry
Module 5 : Retail Banking Housing Loans and Mortgage Services
Module 6 : Retail Banking Services and Products
Module 7 : Understanding the Features of Credit Cards and Debit Cards
Module 8 : Retail Banking Services and Operations: Funds Transfer and Remittances
Module 9 : Financial Services offered by Retail Banks
Module 10 : Financial Services offered by Retail Banks – Insurance Products and Bancassurance
Module 11 : Banking Services in the Retail Sector Part III Gold, Safekeeping of Valuables, SIPP/Pension Funds, Payment of Utility Bills and Taxes, etc.
Module 12 : Banking Practices in the Retail Sector Part IV: Customer Relationship Management and Marketing of Banking Services
Module 13 : Islamic Banking Overview, Important Principles, and Benefits
Module 14 : Money Laundering Definition and Techniques, Adverse Effects and Countermeasures
Module 1 : Why Learn to do Your Child’s Hair?
Module 2 : How to Maintain Healthy Hair
Module 3 : Products you can Use on Hair
Module 4 : Latest Hair Trends for Boys and Girls
Module 5 : Different Types of Hair & Tutorials
Módulo 1: Introducción a la industria
Módulo 2 : Productos y Servicios Ofrecidos en la Industria de la Hospitalidad
Módulo 3 : Acerca de los Hoteles
Módulo 4 : El Aspecto Personal y las Habilidades
Módulo 5 : El Idioma Inglés y Tu Conocimiento Local
Módulo 6 : Tipos de Clientes y Relaciones
Módulo 7 : Realizar Reservas Por Teléfono y Correo Electrónico
Módulo 8 : Bienvenida a los Huéspedes y Registro de Entrada y de Salida
Módulo 9 : Qué Hacer y Qué No Debes Hacer En Las Interacciones Con Los huéspedes
Módulo 10 : Desarrollando Tus Habilidades Telefónicas
Módulo 11 : Métodos de Pagos y Manejo de Dinero Extranjero
Módulo 12 : Gerencia De Recepción
Módulo 13 : La Limpieza y El Servicio de Habitaciones
Módulo 14 : Gestión de Edificios e Instalaciones
Módulo 15: Frente Al Restaurante y El Bar
Módulo 16 : Cómo Encargarte De Los Artículos Olvidados y Luego Encontrados y Las Salidas Tardías
Módulo 17: Terminología Hotelera
Módulo 18: El Progreso En La Carrera
Módulo 19: Las Cualidades Del Liderazgo Y La Importancia De Involucrarse Con El Personal
Módulo 20: La Clave del Papeleo
Módulo 21: Lidiar con Emergencias
Módulo 22: Lidiar con Costos
Módulo 23: Publicitar tu Hotel
Module 1 : What Is Stress?
Module 2 : Individual Perceptions of Stress
Module 3 : Developing Face-To-Face Confidence
Module 4 : Handling Objections
Module 5 : Encouraging and Responding to Positive and Negative Feedback
Module 6 : Using Your Body Language for Impact
Module 2 : What Makes People Buy?
Module 3 : Call Scripts and Individual style
Module 4 : Your Product or Service and Business
Module 5 : Closing the Sale
Module 1 : Defining Assertiveness
Module 2 : The Value of Assertiveness in the Workplace
Module 3 : Identifying and Overcoming Flawed Thinking Processes
Module 4 : Adopting Assertive Body Language and Exuding Confidence
Module 5 : Assertive Influencing Techniques
Module 1 : Time Management at Work: Managing Yourself and Your Resources
Module 2 : Planning and Scheduling
Module 3 : Investing In Yourself and Understanding Your Working Style
Module 4 : Managing Others and Time Management
Module 5: Reviewing Time Management Skills
Module 1 : Negotiation
Module 2 : Clarification through Preparation
Module 3 : Comparison
Module 4 : Communication
Module 5 : Completion
Module 1 : Emotional Intelligence and Other Key Attributes of Effective and Sustainable Leadership
Module 2 : The Crucial Role of Communication Skills in Effective Leadership and Management
Module 3 : The Ability to Interact, Motivate and Work with Co-Workers
Module 4 : Effective Team Building Strategies and Skills
Module 5 : Conflict Resolution
Module 2 : The customer-led approach
Module 3 : First impressions – making them count
Module 4 : Communicating effectively
Module 5 : Complaint handling
Module 1: Introduction to Becoming a Romance Writer
Module 2 : What do you need to become a Romance Writer?
Module 3 : Be Guided by the Best – A Look at Successful Romance Writers
Module 4: Selecting a Demographic to Write for and Deciding on Your Specific Point of View
Module 5 : Overcoming the First Page and Establishing Your Story’s Setting
Module 6 : Building Your Romance Story’s Characters
Module 7 : Planning Your Romance Story’s Plot
Module 8 : Using a Backstory without Being Boring
Module 9 : Writing Dialogue to Keep Your Story Flowing
Module 10 : Improving Confidence and Sense of Purpose
Module 11 : Practical Writing Exercises in the Romance Writing Niche
Module 12 : Illustrating Your Romance Writing and Working with Illustrators
Module 13 : Dealing with Publishers and Selling Your Romance Story
Module 1: Introduction to Autism
Module 2 : Learning Disabilities Associated with Autism
Module 3 : Causes and Diagnoses of Autism
Module 4 : Language and Communication Skills
Module 5: Understanding and Dealing with Autistic Behaviour
Module 6 : Addressing Common Myths Connected with Autism
Module 7 : Recognised Approaches to Autism
Module 8 : Best Practices When Supporting Autistic Individuals
Module 9 : Organisational Considerations
Module 10 : Ethical Considerations and Legal Obligations
Module 11 : Encouraging Autism Acceptance
Module 1: Introduction to Kids’ Party Planning Course
Module 2 : Types of Children’s Parties
Module 3 : Boys vs. Girls Parties
Module 4 : Setting Up Your Own Kids’ Party Planning Business
Module 5 : Equipment Needed
Module 6 : Extra Services / Upsells
Module 7 : Staff and Training
Module 8 : Dealing with Difficult Children
Module 9 : Planning and Managing Time at a Party
Module 10 : Pricing and Costs Associated With Party Planning
Module 11 : Parties for Girls – Pamper and Princess Parties
Module 12 : Balloon Modelling for Parties
Module 13 : Face Painting
Module 14 : Bouncy Castles and Soft Play Parties
Module 15: Music Parties for Kids and Teens
Module 16: Themed Kids Parties & Mascots
Module 17: Clown and Magic Parties
Module 18: Parties for Pirates, Princesses, and Knights
Module 19: Crafty Parties
Module 20: Seasonal and Holiday Parties
Module 21: Do’s and Don’ts for Parties: Handling it When Things Go Wrong
Module 01: Introduction to ADHD
Module 02 : The Family Picture of ADHD
Module 03 : The Diagnosis of ADHD and First Treatments
Module 04 : The Picture of ADHD and How it Affects the Child
Module 05 : Moving into Adolescence with ADHD
Module 06 : Moving into Adulthood with ADHD
Module 07 : Recognised Approaches to ADHD
Module 08 : Treatment with the Holistic Approach
Module 09 : Patterns of Behaviour for Parents to be Aware Of
Module 10 : How Parents Can Cope with a Child That Has ADHD
Module 11 : Everyday Issues to Be Overcome By Everybody Involved
Module 12 : The Future for an Individual with ADHD
Module 13 : Common Misconceptions Regarding ADHD
Module 14 : Success Stories
Module 15 : Key Points to Consider Regarding ADHD
Module 1: What is Dyslexia?
Module 2 : The Causes and Diagnosis of Dyslexia
Module 3 : Types of Dyslexia
Module 4 : Dyslexia and Phonics
Module 5 : Dyslexia and Writing and Spelling
Module 6 : Dyslexia, Speaking and Listening
Module 7 : Dyslexia and Mathematics
Module 8 : Dyslexia and Science
Module 9 : Dyslexia and Creativity
Module 10 : Dyslexia for ESL (English as a Second Language) Learners
Module 11 : Living and Working with Dyslexia as an Adult
Module 12 : Co-Occurring Conditions with Dyslexia
Module 13 : Treatments and Support for Dyslexia
Module 14 : Dyslexia and the Law
Module 1: Introduction, Career Opportunities and Reasons to Learn Hairdressing
Module 2 : History of Hair
Module 3 : Job Availability and Working in the UK Hairdressing Industry
Module 4 : Anatomy of Hair and Scalp
Module 5 : Hair and Scalp Analysis
Module 6 : Equipment needed to do Hair
Module 7 : Hair Care Products
Module 8 : Client Communications & Consultation
Module 9 : How to Work with different Hair Types
Module 10 : Strategies and Ideas for a Successful Salon
Module 11 : Hair Colour and Hair Shape
Module 12 : Professional Hair Washing, Shampoo and Conditioning
Module 13 : Everything about Blow-drying
Module 14 : Step-by-Step Hair Styling Techniques
Module 15 : Hair Colouring Techniques
Module 16 : Hairstyles for Weddings and Special Occasions
Module 17 : Hairstyles for Children
Module 18 : Hair Up-Styling and Braiding Techniques
Module 19: Everything that you need to know about Hair Extensions
Module 20: Head and Scalp Massage
Module 21: Personal Presentation and Hygiene in a Salon
Module 22: Analysing the Pros and Cons of Working in the Hairdressing Industry
Module 23: Salon Reception and Customer Service
Module 24: How to Set Up and Start your Own Salon Business
Module 25: Marketing Strategies for Salon Businesses
Module 26: Initial Funding, Setting Prices and Managing Costs
Module 27: Forms and Record Keeping
Module 1: Introduction to the Concept of Travel and Tourism
Module 2 : Customer Service within the Tourism Industry
Module 3 : Career Development within the Industry
Module 4 : Sectors in the Industry
Module 5 : The Fundamentals of Tourism Management
Module 6 : Understanding the Reasons for Travel and Tourism
Module 7 : Travel and Tourism Promotion
Module 8 : Social Media and Tourism
Module 9 : Understanding Tourism Policy and Strategy
Module 10 : Tourism Planning and Development
Module 11 : The Emergence of Ecotourism
Module 1 : Introduction to Excel
Module 12 : Long and Short Haul Destinations
Module 13 : Domestic Tourism & the UK Market
Module 14 : Current Trends in the Travel Industry
Module 2 : Add
Module 3 : Multiply
Module 4 : Subtraction in Excel
Module 5 : Dividing
Module 6 : Sort
Module 7 : Percentage
Module 15: Travel and Tourism Issues to Contend With
Module 8 : Running Totals
Module 9 : Print
Module 10 : Paste Special
Module 11 : Merge
Module 12 : Filter
Module 13 : AVERAGE
Module 14 : AVERAGEIF
Module 15 : SUMIF Formula
Module 16 : IF Formula
Module 17 : VLOOKUP
Module 18 : HLOOKUP
Module 19 : COUNTIF Formula
Module 20 : COUNTBLANK
Module 21 : COUNTA Formula
Module 22 : COUNT Formula
Module 23 : CONCATENATE
Module 24 : TRANSPOSE
Module 25 : DATE Formula
Module 26 : MONTH Formula
Module 27 : Pivot Tables
Module 28 : Pie Charts
Module 29 : Doughnut Charts
Module 30 : Line Charts
Module 31 : Column Charts
Module 32 : Bar Charts
Module 33 : Number Formatting
Module 34 : Create Borders
Module 35 : Conditional Formatting
Module 36: Comments
Module 1: Introduction, Importance and Types of Veterinary Services, Equipment for Pet First Aid Kit
Module 1 : Introduction – The Importance of Veterinary Services, Different Types of Services, and Necessary Equipment for Pet First Aid Kits
Module 2 : Understanding the Anatomy & Home Examination of Pets
Module 3 : How to Check for Vital Signs and Treating Wounds
Module 4 : Treatment of Burns & Choking
Module 5 : Emergency Pet Handling and Restraint Procedures
Module 6 : Home Care and Treatment for Hypothermia, Drowning and Bites
Module 7 : Household Hazards and Pet Medications
Module 1 : Key Account Management
Module 2 : Investment versus Return
Module 3 : Setting Specific Goals and Objectives for Each Meeting
Module 4 : Networking within Your Account
Module 5 : Planning How to Support Your Key Accounts
Module 1: SumProduct Formula
Module 2 : Data Validation With Date
Module 3 : Data Validation with Whole Numbers
Module 4 : Data Validation with List Feature
Module 5 : ABS Function
Module 6 : CHAR Function
Module 7 : CLEAN Function
Module 8 : CODE Function
Module 9 : EXACT Function
Module 10 : AVERAGEA Function
Module 11 : AVERAGEIF
Module 12 : AVERAGEIFS Function
Module 13 : CELL Function With 10 Variations
Module 14 : LARGE Function
Module 15: MAX Function
Module 16: MEDIAN Function
Module 17: MIN Function
Module 18: MODE Function
Module 19 : N Function
Module 20 : RANDBETWEEN Function (Insert Random Numbers)
Module 21 : RANK Function
Module 22 : Remove Duplicate Values
Module 23 : ROUND Function Up/Down
Module 24 : Add Custom Background Image
Module 25: Change Text To Lower Case
Module 26: Change Text To Upper Case
Module 27: Change Text To Proper Case
Module 28: Insert Special Character
Module 29: Use Autofill : A Time Saving Trick
Module 30: Treemap Chart
Module 31: Sunburst Chart
Module 32: Use Tables
Module 33: Use Templates
Module 34: Use Themes
Module 1 : What’s Behind Crystal Healing
Module 2 : About Amethyst and Apatite
Module 3 : Green Serpentine, Turquoise Gemstone and Quartz
Module 4 : The Blood Stone and How to Choose the Right Crystals
Module 1 : THE ORIGINS OF COLOUR HEALING
Module 2 : HOW DOES COLOUR HEALING WORK?
Module 3 : Chakras, Application of Colour and Colour Therapy
Module 4 : COLOUR IN OUR LIVING ENVIRONMENT
Module 5 : COLOUR LIST
Module 1 : Email History, Account Security and Passwords
Module 2 : Account Security Questions and Recognising Phishing Attempts
Module 3 : Dealing with Spam and Preventing your Address from being Shared
Module 4 : Protecting Personal Information, Social Media Security and Security Maintenance
Module 5 : Dealing with a Disaster
Module 1: Introduction to Biographical Writing
Module 2 : What do you need to Become a Good Biographical Writer?
Module 3 : Be Guided by the Best – a Look at other Successful Biographical Writers
Module 4: Identifying Your Target Demographic
Module 5 : Interviewing and Working Closely with Your Subject
Module 6 : Undertaking Accurate and Thorough Research
Module 7 : Planning the Full Biography
Module 8 : How to Make Boring Facts Seem More Interesting
Module 9 : Ensuring the Best Flow from Start to Finish
Module 10 : Improving Your Confidence and Sense of Purpose as a Biographical Writer
Module 11 : Practical Writing Exercises in the Biography Writing Niche
Module 12 : Tackling Your Own Autobiography
Module 13 : Dealing with Publishers and Selling Your Biography
Module 1 : An Overview of Canine Communication
Module 2 : How Dogs Socialise and Speak
Module 3 : Differences in Breed and Cross-Breed Communications
Module 4 : Behavioural Problems in Dogs
Module 5 : How Dogs Communicate With Humans
Module 6 : How Humans Communicate With Dogs
Module 7 : The Role of a Dog Owner
Module 8 : How To Teach Your Dog Basic Commands
Module 9 : Canine Emotions
Module 10 : Working With Dogs
Module 1: Introduction to Child Psychology
Module 2 : Child Development Research and Theories
Module 3 : An Overview of Cognitive Development
Module 4 : Cognitive Development in the First Year
Module 5 : Cognitive Development in the Toddler and Preschool Years
Module 6 : Cognitive Development in the Middle Years
Module 7 : Cognitive Development and the Teenage Years
Module 8 : Genetics
Module 9 : The Nature/Nurture Debate
Module 10 : Physical Development
Module 11 : Social Development
Module 12 : Emotional Development
Module 13 : Intellectual Development
Module 14 : Attachment and Relationship Building
Module 15 : The Role of Separation in Child Development
Module 16 : Language and Communication
Module 17 : Self-Esteem and Confidence
Module 18 : Behavioural Problems
Module 19 : Gender Roles and Differences
Module 20 : Education: Schooling, Learning Difficulties and High Intelligence
Module 21 : Health and Nutrition in a Child’s Development
Module 22 : Developing Into Adulthood
Module 1: Definition and History of Mindfulness & How Meditation Practices Can Help Us
Module 2 : Meditation Practices, Therapies and Benefits Part I
Module 3 : Meditation Practices, Therapies and Benefits Part II
Module 4 : Meditation Practices, Therapies and Benefits Part III
Module 5 : Mindfulness-based Interventions – Applications and Benefits
Module 6 : Mindful Parenting; Mindfulness and Meditation Practices; How to become a Mindfulness Instructor
Module 7 : Experiences of Mindfulness
Module 8 : Mindfulness and Self-Exploration
Module 9 : Mindfulness in our Daily Lives and How to Become a Mindful Leader
Module 1 : Introduction to the Importance of Accounting
Module 2 : Four Possible Ways in Which to Structure Your Business
Module 3 : Dealing with Relevant Government Bodies and Registering and Filing
Module 4 : Setting Up and the Benefits of a Business Bank Account
Module 5 : Evaluating the Sources of Funding for Your Business
Module 6 : Dealing with Money from Customers
Module 7: Keeping Track of Business Costs and Tax Relief
Module 8 : Essential Record Keeping and Bookkeeping
Module 9 : Dealing with Dreaded Taxes
Module 10 : Employing Staff
Module 11: Taking Money Out of Your Business
Module 12 : Reading your accounts Part I: Profit
Module 13: Reading your accounts Part II – Cash
Module 14: Reading your accounts Part III – Ratios
Module 15: Using Basic Forecasting Methods to Plan for the Future
Module 16 : Do You Need an Accountant?
Module 17 : The Daily Life and Ethical Practice of an Accountant
Module 1 : Sage 50 Fundamentals of Accounting and Financial Management
Module 2 : Manual and Computerised Accounting and Introduction to Sage 50
Module 3 : Classic and Enhanced Views in Sage 50 Features and Functions of Sage 50
Module 4 : Setting Up a New Company Entering Data for an Existing Company Navigating Practice and Demo Data
Module 5 : Shortcut Keys and How to Navigate the Sage 50 Accounts Desktop
Module 6 : How to Create, Modify and Review Chart of Accounts
Module 7 : How to Create, Modify, Edit and Delete Bank Records How to Perform Bank Reconciliation
Module 8 : Nominal Ledger, Managing Petty Cash, Customer & Supplier Records
Module 9 : How to Perform Recurring Transactions How to Create Product and Stock Records
Module 10 : How to Create, Set Up and Manage Sales Invoices
Module 1 : Closing Positively
Module 2: Understanding Factors That Drive Buying Decisions
Module 3: Building Credibility Throughout the Sales Process
Module 4: Advanced Sales Techniques
Module 5: Negotiating in Sales Situations
Module 1 : Introduction and the 8 Principles of the Data Protection Act 1998
Module 2 : Information Commissioner’s Office, Registration and Enforcement
Module 3: The Definitions, Processing and Regulations Surrounding Personal Data
Module 4: Creating Policies and Dealing with Breaches and Complaints
Module 5: Subject Access Request Exemptions and the EU
Module 1 : Reflexology
Module 2 : The Effects of Reflexology on the Body
Module 3 : Foot Reflexology
Module 4 : Foot Reflexology – The Treatment
Module 5 : Hand Reflexology
Module 1: Understanding Depression
Module 2 : What Causes Depression?
Module 3 : Myths about Depression
Module 4 : The Symptoms of Depression
Module 5: Types of Depression
Module 6: Helping Someone with Depression
Module 7: Traditional Treatments for Depression
Module 8: Alternative Therapies for Depression
Module 9 : Self-Help for Depression
Module 10 : Identifying Triggers for Depression
Module 11 : Lifestyle Changes for Depression
Module 12 : Life After Depression
Module 13: Seeking Help – Contacts and Resources
Module 1: Marketing – Its Definition and Reasons for its Use
Module 2 : The Importance of Marketing and its Roles
Module 3 : The Fundamentals of Marketing
Module 4 : Understanding Customer Needs for Marketing Purposes
Module 5 : Getting to Grips with the Marketing Environment
Module 6 : The Different Forms of Marketing
Module 7 : The Four P’s of Marketing
Module 8 : Offline Marketing
Module 9 : Online Marketing
Module 10 : Creating a Marketing Plan
Module 11 : Dealing with Budget Restraints and Getting Value for Money
Module 12 : Evaluating the Success of the Marketing Plan
Module 13 : Key Mistakes to Avoid Making with Marketing
Module 14 : Important Marketing Tools to Use to Your Advantage
Module 15: Key Bullet Points for Anybody to Keep in Mind About Marketing
Module 1: What Is High Impact Communication?
Module 2: Setting The Scene For High Impact Communication
Module 3: Using Body Language for Impact
Module 4: The Power of Positive Language
Module 5: Listening Skills
Module 1: Add a Password
Module 2 : AND Function
Module 3 : Auto Updating Drop-down Lists
Module 4 : CEILING Formula
Module 5 : Charts that Update Automatically
Module 6 : CHOOSE Formula
Module 7 : Compare 2 Lists with VLOOKUP Function
Module 8 : CORREL Function
Module 9 : Create an Advanced Calculator
Module 10 : Create a Combo Chart
Module 11 : Create a Custom Tab
Module 12 : Create a Pivot Chart
Module 13 : Create Visual In-cell Indicators
Module 14 : Create Visual In-cell Indicators with Icon Sets
Module 15: Customise the Status Bar
Module 16: DATEDIF Function
Module 17: DATEVALUE Function
Module 18: DAVERAGE Function
Module 19 : DCOUNT Function
Module 20 : DCOUNTA Function
Module 21 : Depreciation Formula
Module 22 : DGET Function
Module 23 : DMAX Function
Module 24 : DPRODUCT
Module 25: DSUM Function
Module 26: EDATE Function
Module 27: EOMONTH Function
Module 28: Find and Replace
Module 29: FIND Function
Module 30: INDEX Function
Module 31: INDEX MATCH Function
Module 32: INDIRECT Function
Module 33: Insert Serial Number Automatically
Module 34: IPMT Function
Module 35: ISBLANK Function
Module 36: ISERR Function
Module 37: ISLOGICAL Function
Module 38: ISNONTEXT Function
Module 39: ISNUMBER Function
Module 40: ISODD Function
Module 41: Isolate First Name
Module 42: ISTEXT Formula
Module 43: LEFT Function
Module 44: LEN Function
Module 45: MATCH Function
Module 46: VLOOKUP Multiple Results at Once
Module 47: OR Function
Module 48: PMT Function
Module 49: REPLACE Function
Module 50: Select all Cells with Comments
Module 51: Sparkline Charts in Excel
Module 52: Straight Line Depreciation
Module 53: Strikethrough
Module 54: Sum of Years Depreciation
Module 55: Timeline in Pivot Table
Module 56: VLOOKUP with 2 Criteria
Module 57: VLOOKUP with DropDown List
Module 58: VLOOKUP with MAX
Module 59: VLOOKUP with MIN
Module 60: Watch Window In Excel
Module 1: Understanding Why Internet Safety Is So Important – How Children Use the Internet Today
Module 2: Safe Use Of Social Media
Module 3: How to Help a Child Suffering Online Bullying Or Harassment
Module 4: What If My Child Is Bullying Others?
Module 5: Talking To Children About Internet Safety
Module 6: Online Grooming and How to Prevent It
Module 7: Online Extremism and Managing The Risk Of Radicalisation
Module 8: How The Internet Affects Young People’s Attitudes Towards Sex and Relationships
Module 9: Identifying, Preventing and Overcoming Internet Addiction in Children and Teenagers
Module 10: Tools To Help You Monitor Your Child’s Internet Use
Module 1: Enter Text
Module 2 : Delete Text
Module 3 : Splitting and Joining Text
Module 4 : Undo and Redo
Module 5 : Find and Replace
Module 6 : Text Block
Module 7 : Spell Check
Module 8 : Check Word Count
Module 9 : Format Text
Module 10 : Printing a Document
Module 11 : Format a Page
Module 12 : Using Sections
Module 13 : Create a Cover Page
Module 14 : Insert Headers
Module 15: Edit Headers
Module 16: Using Styles
Module 17: Create Your Own Formatting Styles
Module 18: Applying a Theme
Module 19 : Modifying a Theme
Module 20 : Create a Border Around Text
Module 21 : Edit a Border
Module 22 : Create a Page Border
Module 23 : Create a Table
Module 24 : Edit a Table
Module 25: Use Format Painter
Module 26: Create Line Numbers
Module 28: Insert an Image
Module 27: Create an Automatic Table of Contents
Module 29: Insert Shapes
Module 30: Insert Clip Art
Module 31: Use Comments
Module 32: Use Save As Feature
Module 33: View Two Documents Side by Side
Module 34: Insert Video
Module 35: Mix Images and Text
Module 36: Insert Symbols/Special Characters
Module 37: Enter Footnotes and Endnotes
Module 38: Use Layouts
Module 40: Handling Multiple Documents
Module 39: SmartArt
Module 41: Convert MS Word File to Other Formats
Module 42: Remove Comments When Printing
Module 43: Insert Text Box
Module 44: WordArt
Module 45: Position Images
Module 46: Unlinking Images from Text
Module 47: Converting Files to PDF
Module 48: Highlighting Text
Module 49: Configure Status Bar
Module 50: Quick Access Toolbar
Module 51: Hide/ Display Ribbon
Module 52: Add Hyperlink
Module 53: Use Thesaurus
Module 1 : Sound Healing and The Chakras
Module 2 : Understanding Sound and Light
Module 3 : Grounding and Chakra Sounds
Module 4 : Sound Therapy
Module 5 : Sound and Music in our Environment
Module 1 : Getting started with the Intermediate Course, Accruals and Prepayments
Module 2 : Fixed Assets and Depreciation (I)
Module 3 : Fixed Assets and Depreciation (Part II), Customer and Supplier Addresses and Purchase Orders (Part I)
Module 4 : Intermediate Processing Purchase Orders from Product Records
Module 5 : Purchase Orders (Part III), Stock Control and Monitoring (Part I)
Module 6 : Stock Control and Monitoring (Part II)
Module 7 : Inventory and Stock Control (Part III); Bill of Materials
Module 8 : Product Pricing (Part II), Discounts and Credit Notes
Module 9 : Discounts; How to Enter and Post a Credit Note
Module 10 : Sales Order Processing and Completion; Audit Trail and Credit Control
Module 1 : Credit Control and Chasing Debt (Part I)
Module 2 : Chasing Debt and Credit Control (Part II)
Module 3 : Chasing Debt and Credit Control (Part III)
Module 4 : How to Run and Manage your VAT Returns
Module 5 : VAT returns (Part II), Fuel Scale Charges and Intrastat
Module 6 : How to Use Foreign Currencies in Sage 50 (Part I)
Module 7 : How to Use Foreign Currencies in Sage 50 (Part II); How to Convert Quotations into Sales Invoices or Orders
Module 8 : Managing Projects (Part I)
Module 9 : Managing Projects (Part II); Project Reports
Module 10 : Project Reports, Report Designer and Audit Trails
Module 1: Introduction to Painting and Decorating
Module 2 : Health and Safety in the Painting and Decorating Industry
Module 3 : Painting: The Basics
Module 4 : Painting and Wallpapering
Module 5 : Tiling, and Owning Your Own Business
Module 1: An Introduction to British Citizenship
Module 2: British Nationality and Immigration – A Legislative Overview
Module 3: Naturalisation – What it is and How to Apply
Module 4: Life in the UK and English Language Tests
Module 5: The Right to Stay in the UK
Module 6: Finding Work in the UK – What Happens After Applying
Module 7: Finding Job Vacancies in the UK
Module 8: Dual Nationality, Brexit and Useful Contacts
Module 9: The British Visa System
Module 10: Life and Culture in the UK
Module 1: Introduction to the PA Course
Module 2 : Diary Management
Module 3 : Business Letter Writing
Module 4 : Composing Faxes, Memorandums and Emails
Module 5 : Telephone Skills as a PA
Module 6 : Hotel and Travel Arrangements
Module 7 : Filing Systems
Module 8 : Time Management Skills
Module 9 : Invoicing and Petty Cash
Module 10 : Customer Care
Module 11 : Customer Complaints Management
Module 12 : Work Planning
Module 13 : Document Presentation and Proofreading
Module 14 : Confidence Building Module
Module 15: Typing and Audio Skills to Proficient Level (or further if you already Touch Type/Audio Transcribe)
Module 16: How to Organise Effective Meetings
Module 17: How to use Microsoft Outlook
Module 18: How to use Excel – the Basics
Module 19 : How to use PowerPoint – the Basics
Module 20 : Word Processing with Microsoft Word
Module 1 : An Introduction to First Degree Usui Reiki
Module 2 : Reiki Principles and Preparing for Reiki
Module 3 : Treating Yourself and Others with Reiki
Module 4 : Group Treatment, Reiki in Pregnancy and Reiki for Animals
Module 21 : Customer Communication and Reception Skills
Module 5 : An Introduction to Second Degree Usui Reiki
Module 6 : New Possibilities with Reiki 2
Module 7 : Distant or Absent Reiki Healing
Module 8 : Examples of Sending Distant Reiki Healing and Working with Reiki 2
Module 9 : Non Traditional Reiki Symbols and Extra Reiki Hand Positions
Module 10 : Combining Reiki with other Healing Disciplines
Module 11: An Introduction to Third Degree Usui Reiki
Module 12: Non-Traditional Usui Reiki Master Symbol and the Reiki Attunement Ceremony
Module 13: Reiki 1 Attunements
Module 14: Reiki 2 Attunements
Module 15: Reiki 3 Attunements
Module 16: Fast Track | Combined Reiki 1, 2 and 3 Attunements and Distant Attunements
Module 17 : More Advanced Reiki Techniques
Module 1: Introduction to Digital Marketing
Module 2: Search Engines, Search Engine Optimisation (SEO) and Marketing (SEM)
Module 3: Websites and Web Design
Module 4: Digital Display Advertising
Module 5: Email and Mobile Marketing
Module 6: Social Media Marketing
Module 7: Online Public Relations
Module 8: Web Analytics
Module 9: Planning a Digital Marketing Campaign
Module 10 : Digital Marketing Regulations
Module 1: What is bullying?
Module 2: What is Cyberbullying?
Module 3: Why children bully
Module 4: Short and long term effects of bullying and how to spot the signs of bullying
Module 5: What can parents do if their child is being bullied?
Module 6: What to do if your child is a bully?
Module 7: Teacher’s perspective on bullying in schools
Module 8: Identity-based bullying & special cases
Module 9: The Equality Act 2010
Module 10: Government & Ofsted guidance on tackling bullying in schools
Module 1: What is Asperger Syndrome and How is it Defined?
Module 2: The History of Research into Asperger’s and How it is Diagnosed
Module 3: The Causes and Diagnosis of Asperger Syndrome
Module 4: The Effects of Asperger Syndrome
Module 5: Techniques for Coping with Asperger Syndrome
Module 6: Issues for Adolescents and Young Adults with AS
Module 7: Adults with Asperger Syndrome
Module 8: How to Handle Asperger’s in the Workplace
Module 9: Famous People with Asperger’s
Module 10: How to Support People with Asperger Syndrome
Module 1: Understanding Anxiety, its Impact on our Lives and Research into Anxiety Disorders
Module 2 : External Causes of Anxiety
Module 3 : Inherited Causes of Anxiety, Signs and Symptoms of Anxiety
Module 4 : Cognitive, Affective and Behavioural Causes of Anxiety; Generalised Anxiety Disorder (GAD)
Module 5 : OCD (Obsessive Compulsive Disorder)
Module 6 : Panic Attacks, Panic Disorder and Agoraphobia
Module 7 : Post-Traumatic Stress Disorder (PTSD)
Module 8 : Social Anxiety Disorder
Module 9 : Anxiety Therapies and Treatments (Part I)
Module 10 : Anxiety Therapies and Treatments (Part II); Anxiety Centres in the UK
Module 1: Blogging Basics
Module 1: Navigating PowerPoint
Module 2 : Work with Slides
Module 3 : Working with Multiple Layouts
Module 4 : Work with Text
Module 5 : Work with Text Pt2
Module 6 : Working with Text Pt3
Module 7 : Tables
Module 8 : Insert an Image
Module 9 : Create a Photo Album
Module 10 : Shapes
Module 11 : SmartArt
Module 12 : Text Box
Module 13 : Header and Footer
Module 14 : Video
Module 15: Audio
Module 16: Recording Screen and Audio
Module 17: Slide Design
Module 18: Transition
Module 19 : Animation
Module 20 : Spell Check
Module 21 : Thesaurus
Module 22 : Comments
Module 23 : Inking
Module 24 : Outline View
Module 25: Slide Sorter
Module 26: Notes Page
Module 27: Reading View
Module 28: Handout Master
Module 29: Notes Master
Module 30: Zoom View
Module 31: New Window Option
Module 32: Cascade and Arrange Window Option
Module 33: Left Side Menu
Module 34: Templates
Module 35: Open Command
Module 36: Use Save As Option
Module 37: Print Command
Module 38: Convert PPT to PDF
Module 39: Convert PPT to Video
Module 40: Create Handouts
Module 41: Customise the Quick Access Toolbar
Module 42: Password Protect a PPT
Module 43: Find and Replace
Module 44: Replace Command
Module 45: Hyperlinks
Module 2: How To Set Up A Blog
Module 3: How To Choose A Blog Topic
Module 4: How To Write Captivating Content
Module 5: How To Make Money From Your Blog
Module 6: How And Why You Should Network With Other Bloggers
Module 7: How To Use Social Media To Widen Your Audience
Module 8: How To Make Effective Use Of Images And Other Visual Media
Module 9: Using A Blog To Attract New Customers To An Existing Business
Module 10: Safety And Security Issues
Module 1: Effective Communication
Module 2: Listening Skills
Module 3: Questioning Skills
Module 4: Information and Understanding
Module 5: Personal Development
Module 1: High Performance Teams
Module 2 : Team Development
Module 3 : Team Communication
Module 4 : Team Leadership
Module 5 : Personal Development
Module 1 : Anatomy of a Complaint
Module 2 : Controlling Complaints
Module 3 : Psychological Considerations
Module 4 : Recognising Severity
Module 5 : Complaints Process and Analytics
Module 1: Understanding People
Module 2: Concepts and Theories of Motivation
Module 3: Team Leadership
Module 4: Working with demotivated individuals
Module 5: Personal Development
Module 1: A Basic Overview of Computers
Module 2: Fixing Mistakes and Working with Files
Module 3: Common Day-to-Day Computer Tasks
Module 4: Keyboard Shortcuts and Using Applications
Module 5: Basic Internet Use
Module 6: How to Use the Internet
Module 7: Beyond Internet Basics
Module 8: Email and Social Media
Module 9: Internet Safety
Module 10: Computer Buying Guide
Module 1: An Introduction to Successful Construction Management
Module 2: Construction Projects Development and Organisation
Module 3: Estimating the Construction Work and Investigating the Location for Site Selection
Module 4 : Maintaining Site Organisation
Module 5: Equipment Planning and Management
Module 6: Managing Your Materials
Module 7: Storage and Waste Management
Module 8: Purchase Management
Module 9: Maintaining Quality throughout Construction
Module 10: Important Legal Contract Information and HR
Module 1: How to become a Pharmacy Assistant
Module 2: How to become a Pharmacy Assistant The Pharmacy Team and Practices (Part I)
Module 3: How to become a Pharmacy Assistant The Pharmacy Team and Practices (Part II)
Module 4: How to become a Pharmacy Assistant Communication in Pharmacy Settings
Module 5: Pharmacy Assistant Patient Counselling Guide
Module 6 : Job Role and Responsibilities and Patient Record Maintenance in a Pharmacy
Module 7 : Fundamentals of Prescription and Drug Dispensation
Module 8 : Different Dispensing Methods, Electronic Prescription Service, How to Minimise Dispensation Errors
Module 9 : Stock Management in Pharmacies
Module 10 : Health and Safety Risks Assessment and Pharmaceutical Terminology
Module 1 : The Origin and Definition of the Word “Midwife”
Module 2 : The History of Midwifery from the Ancients to Modern Times
Module 3 : Roles and Responsibilities of the Midwife
Module 4 : Are You Suited to a Career as a Midwife?
Module 5 : Qualifying as a Midwife
Module 6 : How Midwives Are Educated and Practice Around the World
Module 7 : Women’s Rights and Birth Options
Module 8 : How Midwives Support Socially Disadvantaged Women
Module 9 : Cultural Safety in Relation to Midwife Care
Module 10 : Antenatal Care and Screening
Module 11 : How Midwives Support Women Through Labour and Birth
Module 12 : The Aims of Postnatal Care as a Midwife
Module 13 : The Importance of Breastfeeding
Module 14 : Blood Pressure Monitoring and Pre-Eclampsia
Module 15 : Infection Control and Hygiene
Module 16 : Collecting Specimens
Module 17 : Administration of Medicines and Injections
Module 18 : Venepuncture
Module 19 : The Female Anatomy
Module 20 : Labour
Module 21 : List of Abbreviations
Module 22 : Medications and Pregnancy
Module 23 : Communication for Midwives
Module 24 : Emergencies and Caesarean Section
Module 25 : Birthing Environment and Home Births
Module 26 : Initial Baby Check and Examination
Module 27 : Conditions with Labour and Pregnancy
Module 28 : Mental Health Issues and Pregnancy
Module 1: Customer Care
Module 2: Customer Service Practices
Module 3: Customer Services Implementation
Module 4: Managing Customer Relationships
Module 5: Personal Development
Module 1: Compose an Email
Module 2 : Read an Email
Module 3 : Reply to an Email
Module 4 : Reply to All and Forward an Email
Module 5 : Add Attachment to an Email
Module 6 : View and Save Attachments
Module 7 : Add Signatures
Module 8 : Add an IMAP or POP Account Manually
Module 9 : Backing Up or Moving Outlook
Module 10 : Connect to a OneDrive Account
Module 11 : Create New Folder in Outlook
Module 12 : Organising Mail into Folders
Module 13 : Navigating Tasks
Module 14 : Navigate People Hub and Create a Contact
Module 15: Create a New Contact Group
Module 16: Working with Contacts
Module 17: Create Rules to Manage Emails in Outlook
Module 18: Create Voting Buttons in a Message
Module 19 : Create a Meeting
Module 20 : Responding to, Cancelling and Editing a Meeting
Module 21 : Create an Appointment
Module 22 : Create Follow-up Flags
Module 23 : Create Notes
Module 24 : Create Personal Stationery
Module 25: Search Email
Module 26: Create Search Folders
Module 27: Exploring Delivery Options
Module 28: Exploring Other Mail Settings
Module 29: Format an Email
Module 30: Ignoring Conversations and Flagging as Junk
Module 31: Mailbox Clean Up Tools
Module 32: Manage Inbox
Module 33: Navigating the Calendar
Module 34: Opening Other Calendars
Module 35: Create Additional Calendars
Module 36: Set Calendar Preferences
Module 37: Print, Email and Share the Calendar
Module 38: Out of Office Reply for POP and IMAP
Module 39: Reusing Text by Creating Quick Parts
Module 40: Sending or Receiving Emails Manually
Module 41: Set Advanced General Outlook Options
Module 42: Using Conditional Formatting to Change Font and Colour
Module 43: Using Filters
Module 44: Using Quick Steps
Module 1: An Introduction to Successful Facilities Management
Module 2: Managing Space Requirements and Space Planning
Module 3: Managing Workplace Services
Module 4: Managing Employees and Contractors
Module 5: Leases, Purchasing and Vendor Management
Module 6: Health and Safety at Work
Module 7: Co-ordinating Maintenance and Repairs
Module 8: Facilities Management Projects
Module 9: Managing Costs and Business Continuity Planning
Module 10: The Environment and Corporate Social Responsibility in Facilities Management
Module 1: Introduction to Fashion Design
Module 2: The History of Fashion
Module 3: The Elements and Principles of Fashion Design
Module 4: Mood Boards, Design Development, and Sketching
Module 5: Understanding Textile Fibres, Yarns, and Fabrics
Module 6: Fabric Sourcing, Patternmaking, Sizing, and Measurements
Module 7: Completing Your Pattern, Garment Construction, and Draping Techniques
Module 8: Garment Structure, Garment Tech Packs and Pre-Production
Module 9: Creating, Financing, and Marketing a Clothing Label
Module 10: The Fashion Industry, Career Opportunities, Resources in the UK and Developing Your Brand
Module 1 : Self Discovery
Module 2 : Behaviour in the Workplace
Module 3 : Personal Skills and Behaviours
Module 4 : Workplace Skills
Module 5 : Personal Development
Module 1: Best Practices for the Safe Handling of People
Module 2: The Rights and Roles of Carers
Module 3: Safe Practices for Manual Handling Activities in the Workplace
Module 4: Guidance for Carers on the Safeguarding of Adults at Risk of Harm
Module 5: Fire Prevention and Safety
Module 6: Preventing and Controlling the Spread of Infection
Module 7: Health and Safety for Employees in the Care Sector
Module 8: Heart Health and Adult Basic Life Support (BLS)
Module 9: A Carers Guide to Food Safety and Hygiene Designed to Protect People from Harm
Module 10: A Care Workers Guide to COSHH (Control of Substances Hazardous to Health)
Module 11: Master Communication – Avoiding the Barriers
Module 12: Understanding Mental Capacity Laws and the Deprivation of Liberty Safeguards
Module 13: Mental Health Awareness for Community Care
Module 14: Equality, Diversity and Human Rights
Module 15: First Aid Awareness
Module 16: Dementia Awareness
Module 17: Data Protection – Safeguarding Confidential Personal Data
Module 18: The Roles of Carers for Safeguarding Children
Module 19: Display Screen Equipment: The Safe Use of Technology at Work
Module 1: Developing an understanding of human behaviour
Module 2: Handling difficult people
Module 3: Dealing with difficult situations
Module 4: Interpersonal Skills for handling difficult People
Module 5: Personal Development
Module 1: Introduction To The Veterinary Industry
Module 2: Qualifications For Veterinary Support Assistants
Module 3: Health And Safety Laws And Regulations
Module 4: Care and Monitoring of Inpatients
Module 5: Animal Health And Welfare
Module 6: Key Veterinary Terminology And Equipment
Module 7: Common Procedures
Module 8: Animal Handling
Module 9: Dealing With Emergencies
Module 10: Customer Service In The Veterinary Practice
Module 1: UK Taxation, Tax on Individuals
Module 2: Benefits and Allowances
Module 3: National Insurance & Income Tax
Module 4: Business Taxation, Corporation Tax
Module 5: PAYE, Payrolls and Wages
Module 6: Value Added Tax (VAT)
Module 7 : Exporting and Importing goods and services
Module 8: Double Entry Accounting
Module 9: Management Accounting and Financial Analysis
Module 10: Tax Organisations and Standards
Module 1: What Is Employment Law?
Module 2: The Recruitment Process
Module 3: Contracts Of Employment
Module 4: Wages & Benefits
Module 5: Disciplinary Action, Dismissal & Redundancy
Module 6: Health & Safety
Module 7: Parental Rights
Module 8: Sick Leave
Module 9: Workplace Monitoring and Data Protection
Module 10: Resolving Grievances and Disputes and Employment Tribunals
Module 1 : Introduction to the Dental Profession, Dental Team and Standards of Practice
Module 2 : Standards of Dental Practice in the UK
Module 3 : Standards of Dental Practice in the UK (Part II)
Module 4 : Dental Assistant Skills, Duties and Qualifications and How to Maintain and Organise a Dental Office
Module 5 : Oral Health and Preventative Techniques
Module 6 : Dental Terminology, Brushing and Flossing Techniques
Module 7 : Fluoride and Oral Nutrition in Dentistry
Module 8 : General, Head and Neck Anatomy and Physiology and Tooth Morphology
Module 9 : Patient Care, Dental Charting and Chair-Side Assistance (I)
Module 10 : Chair Side Assistance (II), Anaesthesia/Sedation and Ergonomics
Module 1: An Introduction to Successful Operations Management
Module 2: Supply Chain Management Part 1 – Purchasing and Inventory
Module 3: Supply Chain Management Part 2 – Product Development and Production
Module 4: Supply Chain Management Part 3 – Product Distribution and Marketing
Module 5: Finance and Managing Costs
Module 6: Working with Employees, Contractors and Other Workers
Module 7: An Introduction to Project Management
Module 8: More Project Methodologies in Operations Management
Module 9: Maintaining Quality in Operations Management
Module 10: Socially and Environmentally Responsible Operations Management
Module 1: An Introduction to Becoming a Crime Writer
Module 2: An Overview of the Crime Writing Genre and Well-Known Crime Authors
Module 3: Choosing Your Readers and Your Writing Style
Module 4: How to Choose Your Book’s Setting, and How to Get Your Book Off to a Great Start
Module 5: Creating Thrilling Characters for Your Crime Story
Module 6: Planning and Building a Gripping Plot for Your Crime Story
Module 7: The Importance of Good Dialogue and How to Write it
Module 8: Using Description and Stylistic Devices, to Enrich Your Writing
Module 9: Creative Writing Practice and Generating Ideas in Crime Fiction
Module 10: How to Get Your Crime Novel Published
Module 1: Creating a Professional Image
Module 2: Developing Your Telephone Style
Module 3: Controlling the Telephone Process
Module 4: Developing Flexibility
Module 5: Personal Development
Module 1: Evolution of Computers and Coding
Module 2: Getting ready to code
Module 3: Mathematics Basics
Module 4: Variables & Data Types
Module 5: Working with variables using operators and data type conversion
Module 6: Controlling the flow of code using conditional statements and loops
Module 7: Working with Built-in and User-defined Functions
Module 8: Organising code into modules and packages
Module 9: Creating Object Oriented programs using classes and instances
Module 10: Reusing code by inheritance, external files and third-party packages
Module 01: Introduction to Vlogging
Module 02: Famous Vloggers
Module 03: Vlogging Platforms
Module 04: Equipment for Vlogging
Module 05: Different Types of Vlogging
Module 06: Secrets of Film Making and Videotaping Indoors/ Videotaping Outdoors
Module 07: Editing Vlogs
Module 08: Creating Your On-Screen Presence
Module 09: Creating a Vlogging Channel
Module 10: Growing and Promoting a Vlogging Audience and Making Money as a Vlogger
Module 1 : Introduction to Body Language
Module 2: Dimensions and Attributes
Module 3 : Basics of Body Language (Part I)
Module 4: Basics of Body Language (Part II)
Module 5: Hand Gestures and Introduction to Handshakes
Module 6 : Different Types of Handshakes and Crossed Arm Postures
Module 7 : Eye Signals and Eye Contact
Module 8 : Gestures and Postures that Reveal Deceit and Lies
Module 9 : Body Language for Career Success
Module 10: Cross-Cultural Interpretations of Body Language, Common Gestures and Postures in Daily Life
Module 1: Introduction To The UK Driving Theory Test
Module 2: Rules For Pedestrians and Users Of Powered Wheelchairs and Mobility Scooters
Module 3: General Rules, Techniques and Advice for All Drivers and Riders
Module 4: Rules For All Drivers and Motorcyclists
Module 5: Driving in Adverse Weather Conditions and Accommodating Road Users Requiring Extra Care
Module 6: Traffic Signs
Module 7: Maintenance, Breakdowns and Other Incidents
Module 8: Manoeuvres and Junctions
Module 9: How to Revise for the Theory Test
Module 10: Taking the Practical Driving Test
Module 1: How To Become An Effective Meeting Leader
Module 2: Leading an Effective Meeting
Module 3: The 5 P’s of Rewarding Meetings
Module 4: Guidelines for Running Short Meetings
Module 5: Personal Development
Module 1: Introduction
Module 2: Meeting Clients/Establishing Job Requirements
Module 3: Tools, Supplies & Equipment Needed
Module 4: How a Domestic Plumbing System Works
Module 5: How a Domestic Electrical System Works
Module 6: Basic Tool Knowledge
Module 7: Basic Skills of a Handyman
Module 8: Tap And General Bathroom Plumbing Fix-Ups
Module 9: Unblocking Sinks/Drainage Systems and Washing Machine Installation
Module 10: Doors and Windows
Module 11: DIY Decorating and Upgrading
Module 12: Flooring
Module 13: Working On Exterior Handyman Jobs
Module 14: Setting Up Your Handyman Business
Module 15: Running Your New Business
Module 1: Introduction to Zen Gardening
Module 2: Elements in a Zen Garden
Module 3: Creating Your Zen Garden
Module 4: Water Features in a Zen Garden
Module 5: Caring for Your Zen Garden
Module 1: Introduction to Urban Gardens
Module 2: Choosing Plants for your Urban Garden
Module 3: Planting and Maintaining an Urban Garden
Module 4: Caring for and Getting More Out of an Urban Garden
Module 5: Beyond the Urban Garden
Module 1: What is Interior Design?
Module 2: Planning a Project and Client Communication
Module 3: Planning Considerations for Different Types of Room and Spaces
Module 4: Use of Colour in Interior Design
Module 5: Use of Surface Materials and Textures in Interior Design
Module 6: Use of Lighting in Interior Design
Module 7: Sourcing and Selecting Furniture
Module 8: Working with Textiles and Accessories
Module 9: Sustainability and Ethics in Interior Design
Module 10: Running Your Own Interior Design Business
Module 1 : Introduction, Roles, Responsibilities and Duties of a Nursing Assistant
Module 2 : Nursing Care and Principles and Dress Code
Module 3 : Working in Different Healthcare Settings
Module 4 : Patient Confidentiality, Recognising Different Forms of Abusive Behaviour and Understanding Patient Needs
Module 5 : Developing Cultural Sensitivity and Communication Skills
Module 6 : Infection Control, Cleanliness and Hygiene (Part I)
Module 7 : Infection Control, Cleanliness and Hygiene (Part II)
Module 8 : Good Body Mechanics: How to Lift, Push and Pull
Module 9 : Understanding Risk Factors and Preventing Injuries and Accidents
Module 10 : How to Maintain a Comfortable Environment and Bed-Making in Healthcare Settings
Module 1: Understanding Behaviour
Module 2: Communication and Perspective
Module 3: Aggression in Others
Module 4: Managing and Reducing Conflict
Module 5: Personal Development
Module 1: An Introduction to Successful Transport Management
Module 2: The UK’s Travel Infrastructure – Road and Rail
Module 3: The UK’s Travel Infrastructure – Waterways, Ports and Airports
Module 4: Road Freight and Transport Management
Module 5: Passenger Road Transport and its Management
Module 6 : Rail and Transport Management
Module 7 : Transport Management for Ports and Inland Waters
Module 8 : Transport Management for Airlines
Module 9 : Trends, Challenges and Best Practice in Transport Management
Module 10 : Transport Management and Health and Safety
Module 1: The Internet and the Web
Module 2: What is Web Development?
Module 3: Hypertext Markup Language (HTML)
Module 4 : Advanced HTML elements
Module 5 : Introduction to CSS
Module 6 : HTML & CSS in Action – Part I
Module 7 : HTML & CSS in Action – Part II
Module 8 : HTML & CSS in Action Part III
Module 9 : Introduction to JavaScript
Module 10 : JavaScript in Action
Module 1: What Is Visual Merchandising?
Module 2: General Principles in Putting Displays Together
Module 3: Mannequins
Module 4: Stands and Other Store Fixtures Used in Visual Merchandising
Module 5: Planning Store Layouts
Module 6: Displaying Home Accessories, Homeware and Food
Module 7: Merchandising Shoes and Fashion Accessories
Module 8: Creating Effective Sales and Clearance Campaigns
Module 9: Issues in 21st Century Visual Merchandising
Module 10: Starting and Furthering Your Career as a Visual Merchandiser
Module 1: How Service Roles have Changed
Module 2: Opportunity Spotting
Module 3: Customer Relations that Convert
Module 4: Converting Opportunities into Sales
Module 5: Personal Development
Module 1: The Basic Principles of Warehouse Management
Module 2: Technology and Trends in Warehouse Management
Module 3: Warehouse Processes
Module 4: Picking and Warehouse Management
Module 5: Managing Warehouse Inventory
Module 6: Controlling, Verifying and Reporting Stock
Module 7: Inventory and Supply Chain in a Warehouse
Module 8: Managing People in a Warehouse
Module 9: Safety in a Warehouse
Module 10: Warehouse Cost Management
Module 1: Introduction to EYFS Teaching and Early Years of Childhood Development
Module 2: Working as an EYFS Teacher
Module 3: Understanding the EYFS Framework
Module 4: Promoting Learning and Development
Module 5: Curriculum for EYFS Teaching
Module 6: Methods for EYFS Teaching
Module 7: Working With Children With Special Educational Needs or Disabilities (SEN/SEND)
Module 8: EYFS and Educational Philosophies and Exemptions to the EYFS
Module 9: Promoting Child Welfare in the Early Years
Module 10: Finding Work as an EYFS Teacher
Module 1: Introduction to WordPress and Resources Required to Install it
Module 2 : Installing XAMPP Server on Local Host
Module 3 : Installing WordPress on Local Host
Module 4 : Overview of WordPress Navigation
Module 5 : What is a Post and Creating Your First Post
Module 6 : What is a Category and Creating a Category
Module 7 : What is a Tag and How to Use a Tag
Module 8 : What is a Page and Creating a Page
Module 9 : Publishing Posts and Pages
Module 10 : Editing Pages, Deleting Pages, Using Preview
Module 11 : Editing Posts, Deleting Posts, Using Preview
Module 12 : Formatting Text
Module 13 : Working with Images
Module 14 : Working with Video
Module 15: Insert Lists, Links and Tables
Module 16: Understanding Users
Module 17: Understanding Tools and Set Up Site on Live Server from Local Host
Module 18: Understanding Settings
Module 19 : Installing a WP Theme
Module 20 : Customise Themes
Module 21 : Theme Settings
Module 22 : Using Widgets
Module 23 : Using Menus
Module 24 : What is a Plugin?
Module 25: Finding and Installing Plugins
Module 26: Using a Contact Form
Module 27: Adding a Photo Gallery
Module 28: Adding Sliders
Module 29: Comments and Settings
Module 30: Security and Maintenance of WordPress
Module 1: Preparation and Delivery
Module 1 : Introduction, Roles, Responsibilities and Duties of a Nursing Assistant
Module 2: Delivering Your Speech
Module 3: Overcoming the Fear of Public Speaking
Module 4: How to Become a Proficient Public Speaker
Module 5: Personal Development
Module 1: Introduction to Health and Safety in the Workplace
Module 2: Risk Assessment in the Workplace
Module 3: Manual Handling in the Workplace
Module 4: Electrical Safety in the Workplace
Module 5: Fires and Explosions in the Workplace
Module 6: Working At Height
Module 7: Dealing with Stress, Anxiety, Depression and Violence in the Workplace
Module 8: Dealing with Noise and Vibration in the Workplace
Module 9: The Safe Use of Vehicles in the Workplace
Module 10: First Aid in the Workplace
Module 1 : Web Applications Overview
Module 2 : Lifecycle Models and Development Process Stages
Module 3 : Feature Definition, Wireframing and Planning
Module 4 : Front end basics overview
Module 5 : Choosing a suitable front end framework for your web app
Module 6 : User Interface, User Experience and Material Design
Module 7: Data modelling and database using SQL
Module 8: Backend Frameworks
Module 9 : AngularJS Front end Implementation
Module 10 : PHP Back End Implementation
Module 1: An Introduction and History of Tarot
Module 2: The Minor Arcana – Cups and Their Meaning
Module 3: The Minor Arcana – Swords and Their Meanings
Module 4: The Minor Arcana – Pentacles and Their Meanings
Module 5: The Minor Arcana – Wands and Their Meanings
Module 6: The Major Arcana – Part One
Module 7: The Major Arcana – Part Two
Module 8: Understanding the Most Common Tarot Spreads
Module 9: How to Do a Tarot Reading for Yourself and Others
Module 10: Working as a Professional Card Reader
Module 1: How To Put Together An Effective CV
Module 2: How To Put Together An Effective Cover Letter
Module 3: Conducting Research Prior To An Interview
Module 4: How To Prepare For The Most Common Interview Questions
Module 5: Communication Strategies For Interview Situations
Module 6: How To Handle Group Interviews & Assessment Days
Module 7: How To Handle Telephone And Video Interviews
Module 8: How To Handle Psychometric Tests
Module 9: How To Negotiate Salary And Job Conditions
Module 10: Following Up After An Interview And Learning From The Experience
Module 1: Health and Safety For Spray Tanning Technicians
Module 2: Skin Anatomy and Spray Tanning Contraindications
Module 3: Client Consultations and Preparation for Spray Tan Treatments
Module 4: Spray Tan Application and Aftercare
Module 1: Introduction/Time and Priority Management
Module 2: Assertiveness
Module 3: Improving Personal Effectiveness
Module 4: Stress Management
Module 5: Customer Relationship Management
Module 6: Dealing with Difficult People and Situations
Module 7: Working in Teams
Module 8: Negotiation Skills
Module 9: Data Protection in the Workplace
Module 10: Job Interview & CV Writing Skills
Module 1: An Introduction to Psychology
Module 2: Social Psychology
Module 3: Cognitive Psychology
Module 4: Educational Psychology
Module 5: Biological Psychology
Module 6: Developmental Psychology
Module 7: Individual Variations
Module 8: Conceptual and Historical Issues in Psychology
Module 9: Psychological Research
Module 10: Putting Psychological Skills into Practice
Module 1: Minute Taking Basics
Module 2: Standards for Minute Taking
Module 3: Pre-Meeting Preparation
Module 4: During And After The Meeting
Module 5: Personal Development
Module 1: Intro to Drug and Alcohol Awareness Diploma Course
Module 2: Alcohol
Module 3: The Abuse of Alcohol
Module 4: Drugs
Module 5: The Abuse of Drugs
Module 6: Common Myths, Laws, Penalties and Punishments for Drugs and Alcohol
Module 7: The Importance of Drug and Alcohol Awareness in the Workplace
Module 8: Creating a Drug and Alcohol Policy for Your Organisation
Module 9: Dealing with Drug and Alcohol Abuse in the Workplace
Module 10: Reducing the Risks of Drug and Alcohol Misuse
Module 1: An Introduction To E-Commerce
Module 2: The Most Popular Platforms For Buying & Selling Material Goods
Module 3: The Most Popular Platforms For Buying & Selling Digital Goods & Services
Module 4: How To Find The Best Deals Online
Module 5: Creating An Internet Store For Your Business
Module 6: How To Promote Products & Services Online Via Advertising
Module 7: Selling Other People’s Products & Services Via Affiliate Marketing
Module 8: Buying & Selling Freelance Work Online
Module 9: Security & Safety Issues To Consider When Buying & Selling Online
Module 10: Current & Future Trends In E-Commerce
Module 1: The Underlying Principles Behind CBT
Module 2: Basic Counselling Skills
Module 3: Further Counselling Skills
Module 4: Case Formulation, Irrational Beliefs & The ABC Model
Module 5: Planning A CBT Session
Module 6: Basic CBT Techniques
Module 7: Further CBT Techniques
Module 8: Using CBT In The Treatment Of Depression, Anxiety & Phobias
Module 9: Using CBT In The Treatment Of Excessive Anger & Insomnia
Module 10: Dialectical Behaviour Therapy (DBT) & Solution-Focused Therapy (SFT)
Module 1 : What is Life Coaching? The Benefits to Clients; the Differences between Counselling and Life Coaching
Module 1: An Intro to Cryptocurrency
Module 2: The Types of Cryptocurrency
Module 3: The Mechanics of Cryptocurrency
Module 4: The Legalities of Cryptocurrency
Module 5: Using and Storing Cryptocurrency
Module 6: Cryptocurrency Mining
Module 7: The Anonymity of Cryptocurrency
Module 8: Regulations, Policies and the Crypto-community
Module 9: Trading Cryptocurrency
Module 10: The Future of Cryptocurrency
Module 1: Touch Typing Fundamentals
Module 2: Touch Typing Practice
Module 3: Shorthand Fundamentals
Module 4: Shorthand Theory and Practice
Module 5: Personal Development
Module 1: Educational Psychology: An Overview
Module 2: How Educational Psychology has Evolved in History
Module 3: Behavioural Psychology
Module 4: Cognitive Psychology
Module 5: Developmental Psychology
Module 6: Constructivism and Motivation
Module 7: Dyslexia and Other Learning Difficulties
Module 8: Applying Educational Psychology to Teaching
Module 9: Typical Working Scenarios, Technology and Resources used in Educational Psychology
Module 10: Opportunities and Careers in Educational Psychology
Module 1: Preparation and Required Tools
Module 2: Modern Romance Up-Do Part 1 – Hollywood Glam
Module 3: Modern Romance Up-Do Part 2 – Pinning it Up
Module 4: Other Popular Bridal Styles
Module 5: Tips, Recommendations and Marketing
Module 1: Tools, Tips and Skin Preparation
Module 2: Eye Makeup – Tips, Tricks and Recommendations
Module 3: Completing the Romantic Bridal Look
Module 4: Customer Service for Makeup Artists
Module 5: Starting & Running a Freelance Makeup Artist Business
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Module 1: Introduction to Contouring and Highlighting
Module 2: Applying Makeup
Module 3: Contouring Relatives and Where to Find Inspiration
Module 4: Other Uses for Contouring and Highlighting
Module 5: How to Pick the Perfect Products for your Face
Module 01: Introduction
Module 02: Pricing Vs LTV (Life Time Value)
Module 03: Tactics to Extend LTV
Module 04: Pricing & Discounts
Module 05: Pricing Apps
Module 06: How to Set Your Price
Module 07: Pricing on Marketplaces
Module 08: Should You Tell Your Prices Upfront?
Module 09: Pricing Path for Freelancers
Module 10: Kindle Pricing
Module 11: Pricing Paperback Books
Module 12: Introduction to Negotiation
Module 13: Naming the Price First
Module 14: Good Cop Bad Cop Negotiation
Module 15: How to Deal with Hagglers
Module 16: Free Consultations
Module 01: Introduction
Module 02: Keep Track of Distractions
Module 03: Exercise
Module 04: Automation
Module 05: Writing Books
Module 06: Writing & Marketing a Book
Module 07: How to Repurpose Content
Module 08: How to Make Videos
Module 09: Efficiency in Technology
Module 10: How to Organise Your Project
Module 11: Cultivating Business Relationships
Module 12: Fitting Tasks in to Available Time
Module 13: Efficient Marketing
Module 14: Multitasking
Module 15: Efficiency and Singular Focus
Module 16: Efficient Outsourcing
Module 17: Making Communication More Efficient
Module 18: Don’t Work While Tired
Module 01: Introduction
Module 02: Overall Stratergy
Module 03: Types of eCommerce
Module 04: SEO for eCommerce
Module 05: SEO with Long-Tail Keywords
Module 06: Voice Search
Module 07: Creating Accounts and Products on Amazon
Module 08: Jungle Scout
Module 09: 7 Principles of Reviews
Module 10: Amazon Reviews
Module 11: Get Reviews from Within Books
Module 12: Tips for Getting Reviews from Shipped Products
Module 13: Getting Reviews from Product Listing Pages
Module 14: Contacting Reviewers
Module 15: Responding to Reviewers
Module 16: Reviews of Freelancing Sites
Module 17: How to Close Freelancing Jobs
Module 18: Reviews on Mobile Apps
Module 19: Yelp & Google Reviews
Module 20: The Difference Between Adwords and Merchant Center
Module 21: The Differences Between Google Shopping & Google Adwords
Module 22: Website Verification
Module 23: Creating a Merchant Account
Module 24: Creating a Product Feed
Module 25: Filling Out Your Product Feed
Module 26: Filling Out The Product Feed – Part 2
Module 27: Setting the Keywords in Your Title
Module 28: Optimising the Description Field
Module 29: Connecting Adwords to Your Google Merchant Account
Module 30: Running Ads
Module 31: Dealing with a Large Product Feed
Module 32: Google Ads Retargeting
Module 33: How to Install Facebook Pixel
Module 34: Lookalike Audience
Module 35: Finalising Your Retargeting Ads
Module 36: Email Marketing
Module 37: Email Marketing Providers
Module 38: Creating Your Email Marketing List
Module 39: Creating an Autoresponder
Module 40: Autoresponder Settings
Module 41: Email Popups
Module 42: How to Recruit Affiliates
Module 43: Recruit Affiliates from Aggregator Sites
Module 01: Introduction
Module 02: Reddit Traffic
Module 03: Creating an Account
Module 04: How Reddit Works
Module 05: Subreddit Karma Requirments
Module 06: Lifecycle of a Reddit Post
Module 07: How to Create Your Own Subreddit
Module 08: Redditlist.com
Module 09: Reddit Case Study
Module 10: Subreddits Where You Can Sell Directly
Module 11: Selling with Content
Module 12: Upvote Team
Module 13: Generating Revenue via Fiverr
Module 14: Reddit Ads
Module 15: Reddit Gold
Module 16: YCombinatorNews
Module 17: What Not To Do On Reddit
Module 01: Introduction
Module 02: Exercises
Module 03: Three Sentence Business Plan
Module 04: 3 Tier Business Plan Example
Module 05: Your 3 Tier Business Plan
Module 06: 1 Page Business Plan
Module 07: 1 Page Business Plan Example
Module 08: What is a Business Plan?
Module 09: When You Need a Business Plan
Module 10: What is a Business Model
Module 11: How Long Should a Business Plan Be?
Module 12: Executive Summary
Module 13: Executive Summary Example
Module 14: Product or Service Section
Module 15: What Stage is Your Company In?
Module 16: Company Stage Example
Module 17: Market Size
Module 18: Opportunity Size
Module 19: How to Identify Your Target Market
Module 20: Target Market Example
Module 21: Marketing Plan
Module 22: Marketing Plan Example
Module 23: Marketing Plan – Continued
Module 24: Revenue Streams
Module 25: Revenue Streams Section of the Business Plan
Module 26: Founding Team & Management
Module 27: Team Section of the Business Plan
Module 28: Competition
Module 29: Competition Section of Your Business Plan
Module 30: SWOT Analysis
Module 31: SWOT Example
Module 32: Appendix Session
Module 33: Cash Flow Projection
Module 34: Forecasting For Existing Businesses
Module 35: Profit Forecasting for a New Business
Module 36: Income Statement
Module 37: Pricing & LTV
Module 38: Unit Economics
Module 39: Unit Economics Example
Module 40: Previous Funding
Module 41: How to Calculate Gross & Net Profit
Module 42: Entering Profit Calculations on Your Business Plan
Module 43: Profit Margin
Module 44: Profit Margin Example
Module 01: Introduction
Module 45: Proforma Earnings
Module 46: Proforma Example
Module 47: Elements of a Balance Sheet
Module 48: Company Assets
Module 49: Liabilities
Module 50: How to Calculate Equity
Module 02: How Publicity Can Help You Establish Yourself as an Expert in Your Domain
Module 03: Definition and Explanation of What is Publicity
Module 04: How Publicity Will Help Your SEO and to Get Your Site to Rank in Google
Module 05: When to Hire a Publicity or PR Company
Module 06: What is a Publicist and How Does a Publicist Work
Module 07: Publicity to Get Branding vs. Direct Response Marketing
Module 08: How a New Business Can Try to Get Publicity
Module 09: Strategies For Publicity to Help Business Individuals Establish Their Brand
Module 10: What Are Press Clubs and How to Join Press Clubs
Module 11: How to Use Your Blog to Get Publicity and Position Yourself as an Authority
Module 12: How to Align Yourself with Celebrities Using Publcity
Module 13: How to Get Publicity for a Book
Module 14: Using PRWEB and PRLOG Press Release Services
Module 15: Tips for Writing a Press Release
Module 16: How to Use Publicity Stunts to Get Publicity
Module 17: How to Get Noteworthy Guests on Your Show
Module 18: Twitter Hashtags to Get Links and Publicity
Module 19: 10 Ways to Get Press Coverage
Module 20: A Service from RadioGuestList.com to Get You Publicity
Module 21: How to be Successful in Getting Publicity on HARO: Step by Step – 1
Module 22: How to be Successful in Getting Publicity on HARO: Step by Step – 2
Module 23: How to Write Good Headlines That Increase Clickthrough
Module 24: How to Write a Press Release – 1
Module 25: How to Write a Press Release – 2
Module 26: SEO For Your Press Release
Module 27: How to Get Publicity from Events
Module 28: Real World Example – 1
Module 29: Real World Example – 2
Module 30: Persistence
Module 31: First Steps
Module 32: Tips On Reaching Out To People
Module 33: Getting On The Radio
Module 34: Summing Up and Parting Words
Module 35: Conclusion
Module 01: Course Introduction
Module 02: Two Sentence Marketing Plan Example
Module 03: Marketing Plan Buckets
Module 04: Ecommerce Marketing Plan
Module 05: Agency Marketing Plan
Module 06: Local Marketing Plan
Module 07: Blog Marketing Plan
Module 08: Innovating Website Plan
Module 09: Platform Marketing Plan
Module 10: Marketing Plan For Thought Leader
Module 11: Affiliate Marketing Plan
Module 12: Marketing Plan Examples Introduction
Module 13: Marketing Plan Three Channels
Module 14: YouTube Walk-through
Module 15: Book Walk-through
Module 16: SEO Walk-through
Module 17: Deadlines
Module 18: Budgeting
Module 19: B2B
Module 20: What is a Marketing Plan
Module 21: First Time Entrepreneur and Marketer Mistakes
Module 22: What Makes a Good Marketing Plan
Module 23: Why it is So Important to Have a Marketing Plan
Module 24: How to Write a Marketing Plan Introduction
Module 25: Goals, Deadlines and Timelines
Module 26: Budget and Resources
Module 27: Differentiation How Your Business is Unique
Module 28: Pricing and Discounting Promotional Strategies
Module 29: Your Target Market to Whom You Will Promote Your Business
Module 30: How to Identify Your Ideal Customer Avatar
Module 31: Branding Strategy
Module 32: Competitive Analysis
Module 33: Customer Retention Strategy
Module 34: Strategy to Maximize Business Referrals
Module 35: Strategy to Maximize Social Referrals
Module 36: KPI Key Performance Indicators
Module 37: Executive Summary
Module 38: Business Details
Module 39: Mission Statement
Module 40: Products
Module 41: Services
Module 42: Free Content
Module 43: Unique Value Proposition (UVP) Video
Module 44: The Target Market
Module 45: Psychographics
Module 46: Market Trends
Module 47: Market Growth
Module 48: SWOT – Strength, Weaknesses, Opportunities, Threats
Module 49: Marketing Strategy
Module 50: Sales Plan
Module 51: Initiative Details and Resource Allocation
Module 52: Financial Goals
Module 53: Fixed Costs and Spending Projections
Module 01: Introduction
Module 02: SEO Competitor Keyword Research
Module 03: What Makes a Link Good – Relevance, Authority and More
Module 04: Citations Udemy
Module 05: No Follow vs. Follow Links
Module 06: Latest SEO Research for Top Ranking Factors – Links are Extremely Important
Module 07: Before Getting Links, Have Something Worthwhile to Link to
Module 08: Link Begging
Module 09: Viral or Great Content
Module 10: Link Bait and Controversy
Module 11: Events and SEO
Module 12: Looking at Competitors Links
Module 13: Google Alerts
Module 14: Drawing Links With Cornerstone Content
Module 15: Links From Your Profile On Different Websites – Crunchbase Example
Module 16: Interlink Your Own Pages
Module 17: Create Links From a Page to the Same Page for Extra SEO Boost
Module 18: Long-term Make Your Business an Authoritative Brand
Module 19: Blogging and Guest Blogging for Links and SEO
Module 20: Build Relationships and Ask Your Professional Contacts to Link to You
Module 21: Pay For Product Review – With Link
Module 22: Getting Links by Putting on Events
Module 23: Social Linking and Re-sharing
Module 24: Post Job Openings
Module 25: Create Discount Offers and Post on Discount Websites
Module 26: Sponsoring Events
Module 27: How to Get Edu Links with Internship
Module 28: How to Get Edu Links with Scholarship
Module 29: Discounts and Resources for Edu Links
Module 30: How to Get Links from Publicity and Press Releases
Module 31: How to Write a Press Release – Part 1
Module 32: How to Write a Press Release – Part 2
Module 33: SEO For Your Press Release
Module 34: Publicity
Module 35: How to be Effective at Pitching HARO to Get More Publicity and Links – Part 1
Module 36: How to be Effective at Pitching HARO to Get More Publicity and Links – Part 2
Module 37: Penguin Penalty Targeting Links
Module 38: Don’t Get Links from Directories, Blog-comments, Article Websites Online
Module 01: Introduction
Module 02: My Online Profile
Module 03: LinkedIn Reputation Management
Module 04: YouTube Reputation Management
Module 05: About.me – A Personal Website Platform
Module 06: Podcasts and Radio Shows
Module 07: Your Website
Module 08: Paying for Publicity
Module 09: Making Images Rank in Google
Module 10: Amazon Author Page
Module 11: Twitter Reputation Management
Module 12: Yelp
Module 13: Crunchbase
Module 14: Removing Negative Search Results
Module 15: Google Keyword Tool for Name Search
Module 01: Course Introduction
Module 02: What is Affiliate Marketing
Module 03: Affiliate Strategies
Module 04: Why Choosing a Niche is Important
Module 05: Examples of Choosing a Niche
Module 06: How to Choose Your Affiliate Niche
Module 07: The Mistake I Made When Choosing The Niche For My First Business
Module 08: Selling – Section Introduction
Module 09: Affiliate Aggregators
Module 10: Promoting Affiliate Off Your Website
Module 11: Product Reviews
Module 12: Product Review Example
Module 13: Articles for SEO
Module 14: How To Article – Example
Module 15: AIDA – Attention, Interest, Desire, Action
Module 16: Types of Affiliate Offers
Module 17: CPA Cost Per Action – Affiliate Marketing vs. Selling Affiliate Products
Module 18: Affiliate Cookies
Module 19: Back End Affiliate Commissions
Module 20: CPA Elites and CPA Offers
Module 21: Strategies to Find Good Affiliate Products to Sell
Module 22: Pay Per Call
Module 23: Matching Traffic to the Right Offer
Module 24: Tip On How to Get Better Offers
Module 25: Recurring Affiliate Commissions
Module 26: Affiliate EPC
Module 27: Amazon Affiliate Pros and Cons
Module 28: Cj.com Overview
Module 29: Jvzoo.com Overview
Module 30: Shareasale.com Overview
Module 31: Clickbank.com Overview
Module 32: Four Pillars of Marketing
Module 33: Marketing – Section Introduction
Module 34: The Difference Between Marketing and Advertising
Module 35: Marketing Perspectives
Module 36: Why Building Your Email List Is So Important
Module 37: An Introduction to SEO
Module 38: Advanced Twitter Marketing Strategy to Drive Sales and Branding
Module 39: Facebook Marketing Tips to Increase Engagement of Your Sales Posts
Module 40: Top SEO Ranking Factors from 150 Top SEO Experts
Module 41: An Introduction to Social Media Marking
Module 42: How to Increase Sales by Adding Scarcity
Module 43: Facebook Ads – Section Introduction
Module 44: How to Get to Facebook Ad Dashboard
Module 45: How to Set Up Your Facebook Page for Ads
Module 46: Which Facebook Ad to Choose
Module 47: Facebook Ads Strategies
Module 48: Setting the Targeting for Your Facebook Ad
Module 49: Creating the Facebook Ad Format
Module 50: Targeting Pro Tip for Your Facebook Ad
Module 51: How to Install Facebook Pixel
Module 52: Retargeting With Facebook
Module 53: Lookalike Audience
Module 54: Social Media Automation – Section Introduction
Module 55: All the Benefits of Social Media and Automation
Module 56: HashTag Marketing
Module 57: Social Media Automation Tools
Module 58: Showing SocialOomph
Module 59: Pinned Post on Facebook
Module 60: Pinned Tweets
Module 61: RT Team
Module 62: Email Marketing – Section Introduction
Module 63: Email Marketing Providers Overview
Module 64: Creating Your Email List
Module 65: Creating The Autoresponder
Module 66: Tips on Setting up Your Autoresponder
Module 67: Options for Email Signup Popups
Module 68: Free Book Giveaway
Module 69: Google Ads Retargeting – Section Introduction
Module 70: Setting Up Ad Words Retargeting Tag Snippet
Module 71: Creating an Audience To Remarket To
Module 72: Finalising The Retargeting Ad
Module 73: Recruit Affiliates – Section Introduction
Module 74: Your Affiliate Offer
Module 75: Recruit from Aggregator Sites
Module 76: Case Studies for Affiliate Recruiting
Module 77: Extra Affiliate Recruiting Promotion
Module 78: How to Get Free or Cheap Domain
Module 79: Dot Com or Co Domain Name
Module 80: How to Choose a Domain Name
Module 81: How to Find Domain Examples
Module 82: Buying Your Domain from Same Company or Different Ones
Module 83: Create a Website with Upwork
Module 84: Bluehost – Section Introduction
Module 85: What is Bluehost
Module 86: Signing Up for Bluehost Affiliate
Module 87: How to Get the Affiliate Link
Module 88: Content Marketing Long Tail Example
Module 89: How to Set Up Your Affiliate Page
Module 90: Recap of User Flow
Module 91: SEO Keyword Research for Long Tail
Module 92: Analytics
Module 93: YouTube and Other Content
Module 94: Titlemtas
Module 95: PG Elements
Module 96: YouTube Title Description Basics
Module 97: YouTube Algorithms Overview
Module 01: Introduction
Module 02: Market Research Exercises
Module 03: YouTube End Screen
Module 04: Professional YouTube Marketing Video
Module 05: Overview of My YouTube Channel
Module 06: YouTube Recommended Videos
Module 07: YouTube SEO – Section Introduction
Module 08: Starting Keyword Research with Google Keyword Tool
Module 09: Competitor Keyword Research
Module 10: Keyword Permutations
Module 11: On Page YouTube SEO
Module 12: How I Rank Videos for Competitive Search Terms
Module 13: YouTube Ranking Factors
Module 14: How to Get More Thumbs Up
Module 15: How to Get More YouTube Comments for SEO
Module 16: How to Get Viewed for Longer
Module 17: More Benefits from Longer Watched Videos
Module 18: Embedding Videos to Get Them to Rank
Module 19: Search to Intent Match
Module 20: Intent Match Influencing
Module 21: Views for New Videos
Module 22: How to Amplify Views with Triple Play Combination
Module 23: How to Increase Sales and Traffic from Your Email Signature
Module 24: YouTube CC
Module 25: Close Look at Recommendation Algorithm
Module 26: Playlists to Boost Recommendations
Module 27: My Recommendation Video Example
Module 28: Secret to How I Make YouTube Videos Rank in Google Search
Module 29: My Overall Channel Strategy and Insights
Module 30: Strategy for New Channels
Module 31: What Will Help Your Show Be More Successful
Module 32: Strategies to Make Money from Your Channel
Module 33: How to Sell from About Page on YouTube
Module 34: YouTube Pinned Comment
Module 35: Downloading Streaming Software
Module 36: Going Live First Time
Module 37: YouTube Live – Tips While Live
Module 38: YouTube Live Streaming Tips
Module 39: Featured Video to Get More Views
Module 40: Making a Unique Channel URL
Module 41: YouTube Returning vs New Visitors
Module 42: Topic Coverage Current or Evergreen
Module 43: Release – Daily, Weekly or Monthly
Module 44: Longer vs. Shorter Episodes
Module 45: YouTube AdWords – Section Introduction
Module 46: Creating Your Account
Module 47: Starting With Our First Ad
Module 48: InStream vs DiscoveryAds
Module 49: Budget CPV and More
Module 50: Location
Module 51: Starting with AdGroup
Module 52: How to Decide for InStream Ad
Module 53: Adding Your Video to Ad Group
Module 54: What to Write in Headline Description
Module 55: Setting CPV
Module 56: Demographic Targeting
Module 57: Interests and Topics
Module 58: Keywords
Module 59: Social Media Automation – Section Introduction
Module 60: All the Benefits of Social Media and Automation
Module 61: HashTag Marketing
Module 62: Social Media Automation Tools
Module 63: Showing SocialOomph
Module 64: Pinned Tweets on Twitter
Module 65: Pinned Post on Facebook
Module 66: RT Team
Module 67: Facebook Ads – Section Introduction
Module 68: How to Navigate to Facebook Ads Manager
Module 69: Which Facebook Ad to Choose
Module 70: Setting the Targeting for Your Ad
Module 71: Creating the Ad Format
Module 72: Targeting Pro Tip
Module 73: Lookalike Audience
Module 74: Facebook Page Basics
Module 75: Elements of Videos to Improve
Module 76: YouTube Hints at What to Improve
Module 01: Introduction
Module 02: Exercise – Keyword Research
Module 03: App Translation for More Downloads
Module 04: Apps as a Business
Module 05: App Success Patterns
Module 06: Should You Hire an Agency or a Developer to Build Your App
Module 07: Mobile App Platforms and Different App Stores
Module 08: Apple Email
Module 09: Winning Ways to Launch Your App
Module 10: Releasing Your App on iPhone or Android – Pros and Cons
Module 11: Revenue – Section Introduction
Module 12: Free vs. Paid – How Much Should You Charge for Your App
Module 13: Rewarded Ads Strategy for Apps
Module 14: App Monetization
Module 15: The Whale Monitization Pattern
Module 16: App Monetizaton Outside of App Store
Module 17: Make Money with Ads Using Smart Ad Mediation Software
Module 18: App Store Search (ASO) – Section Introduction
Module 19: ASO Keyword Research
Module 20: Practical Keyword Research Example
Module 21: App Store Ranking Signals
Module 22: How to Make Your App Strong and Competitive in App Store Search Results
Module 23: ASO for Complex Keywords
Module 24: App URL SEO
Module 25: Long Term Use for Apps
Module 26: How to Keep People from Uninstalling
Module 27: Introduction to Josh Shaeffer & MobileAction.co – New Keyword Research & ASO Tool
Module 28: How to Get Started with MobileAction.co
Module 29: Keyword Research with MobileAction.co
Module 001: Introduction
Module 002: Tips to Help You on This Course
Module 003: Additional Information About the Course
Module 004: Write Your First HTML5 Code
Module 005: How to Display HTML5 Code in Browser
Module 30: App Intelligence & Recommended Actions from MobileAction.co
Module 31: How to Get Download Estimations from MobileAction.co
Module 32: ASO Keyword Suggestion Tool from MobileAction.co
Module 33: Tips to Keep People from Uninstalling
Module 34: How to Increase Session Lengths & Influence Your ASO Ranking
Module 35: Ways to Increase the Number of Good Reviews to Rank Higher in ASO
Module 36: How to Promote & Market Your App Outside of the App Stores
Module 37: Virality – Section Introduction
Module 38: Multiplayer
Module 39: How to Get People to Use the App Regularly
Module 40: How to Build in Virality to Your Mobile App
Module 41: Nifty YouTube Growth Hack for Mobile Apps
Module 42: Growth Hack to Get a Spike in Downloads, Increase Revenue & Get Featured
Module 43: Strategy to Compete in Competitive Niches
Module 44: How to Get More App Downloads with Your Email Signature
Module 45: Thoughts on Getting an Investment from Investors for Apps
Module 46: Landing Page – Section Introduction
Module 47: How Your App Store Listing Should Appear in Order to Increase Downloads
Module 48: How to Write the Mobile App Description
Module 49: How to Make an App Title
Module 50: How to Write an App Description
Module 51: How to Avoid Bad Reviews
Module 52: Surprising Ways to Make Your App Icon Beat Your Competition
Module 53: iTunes Keyword Field
Module 54: More Downloads by Translating Your App Titledesc into Additional Languages
Module 55: Tools & Techniques to Learn to Code on Your Own In a Few Months
Module 56: App Analytics Tools
Module 57: App Keyword Tools – Practical Ways to do Keyword Research
Module 58: Thoughts on Photo & Social Apps
Module 59: Reskinning Apps – How to Make Money & Get Downloads
Module 60: Six Ways to Protect Your Intellectual Property
Module 61: My Favorite Podcast that Covers Mobile Apps
Module 62: How to Increase Facebook Engagement with Images When Promoting Apps
Module 63: How I Outsource
Module 64: Word of Caution About Partnering – Paul Graham
Module 65: Founder Dating
Module 66: Case Study – Knappily App
Module 67: Case Study – Stepping Out App
Module 68: Case Study: Vastu Compass App
Module 69: Case Study – TaskMania App
Module 70: Social Media Automation – Section Introduction
Module 71: HashTag Marketing
Module 72: Social Media Automation Tools
Module 73: Showing SocialOomph
Module 74: Pinned Post on Facebook
Module 75: Pinned Tweets
Module 76: YouTube Marketing for Apps – Section Introduction
Module 77: YouTube – Video or Channel
Module 78: YouTube SEO Crash Course
Module 79: Game Play YouTube Strategy
Module 80: Podcast for App Promotion
Module 81: Publicity – Section Introduction
Module 82: Your Publicity Story
Module 83: Podcasts for Apps
Module 84: The Exclusive
Module 85: Press Release Websites
Module 86: Apple SearchAds – Section Introduction
Module 87: Signing Up for Apple SearchAds
Module 88: Setting up Your First Apple Ad
Module 89: Setting Financial Information for Ads
Module 01: Introduction
Module 02: Image Insert, Re-size and Adjustment
Module 03: Working in The Document Window
Module 04: A Look at The Tool Bar
Module 05: Layers
Module 06: How to Insert Text Over an Image
Module 07: Filing and Good Housekeeping
Module 08: Preparing Your Image for Printing or Sending via Internet.
Module 09: Image Rotation
Module 10: Aspect Ratios
Module 11: File Types – Introduction
Module 12: File Types – Raw & Jpeg
Module 13: File Types – Tiff, Gif & Png
Module 14: Brightness and Contrast Settings (1)
Module 15: Brightness and Contrast Settings (2)
Module 16: Layers in Photoshop Elements
Module 17: How to Pull in an Image
Module 18: Adding Text to a Photoshop Document
Module 19: Layers Summary
Module 20: Image Extraction with Refine Edge (1)
Module 21: Image Extraction with Refine Edge (2)
Module 22: Colour Management
Module 23: Enhancing Colour Images (1)
Module 24: Enhancing Colour Images (2)
Module 25: Retouching Images
Module 26: The Clone Stamp Tool
Module 27: The Paint & Select Tool
Module 28: Using Text (1)
Module 29: Using Text (2)
Module 30: Drawing Tools
Module 31: Drawing Shapes & Diagrams
Module 01: Introduction
Module 02: Installing Java and Set Up of JDK & Text Editor
Module 03: Let’s Start to Build Our First Program
Module 04: How to Save, Compile & Run a Program
Module 05: Activity – Create a Simple Program from Scratch
Module 06: Activity Solution – Review
Module 07: Data Input & Output – Introduction
Module 08: Data Input & Output (1)
Module 09: Data Input & Output (2)
Module 10: Input Coding Errors
Module 11: Output and How to Save Data to a File for Permanent Storage
Module 12: Activity – Create a Simple Program from Scratch version 2
Module 13: Activity Solution – Review
Module 14: A Look at Different Types of Data
Module 15: The Different Types of Variables & When to Use Them.
Module 16: Variables – Declaring & Initializing
Module 17: Variables – Arithmetic Operations
Module 18: Variables – Strings
Module 19: Activity re Variables – Cash Register Simulation
Module 20: Activity Solution – Review
Module 21: How to Manipulate Data Using Conditionals & Loops
Module 22: Conditionals – How to Use for an Efficient & Problem Solving Program
Module 23: Complex & Compound Conditionals
Module 24: The While Loop
Module 25: The For Loop
Module 26: Activity re Conditionals & Loops – Carnival Worker Simulation
Module 27: Activity Solution – Review
Module 28: Data Structures
Module 29: Arrays (1)
Module 30: Arrays (2)
Module 31: Arrays (3)
Module 32: Immutables & Hash Tables
Module 33: Activity re Data Structure – Simulation of Basketball Team Roster/Changes
Module 34: Activity Solution – Review
Module 35: Final Section – Introduction
Module 36: Class Object Relationship (1)
Module 37: Class Object Relationship (2)
Module 38: Class Object Relationship (3)
Module 39: Final Activity: Create A Robot Class/Robot Driver
Module 40: Final Activity Solution – Review
Module 01: Introduction
Module 02: Course Requirements
Module 03: C++ Development
Module 04: Cout Statement
Module 05: Error Message
Module 06: Comments
Module 07: Calling Methods and Functions
Module 08: More on Calling Functions
Module 09: White Spaces and Indentation
Module 10: Variables and Integer Variables
Module 11: Adding a String Variable
Module 12: Boolean Variables
Module 13: Variable Scope and Global Variables
Module 14: Math
Module 15: Double Variables
Module 16: Passing Variable to Functions
Module 17: If Statements
Module 18: Operators
Module 19: Logical Operators
Module 20: Else Statements
Module 21: Else If Statements
Module 22: For Statements
Module 23: Conclusion
Module 01: Introduction
Module 02: Basic Tools, Information & Terminology
Module 03: Activity – Create a Website from Scratch with Text
Module 04: Activity Solution – Review
Module 05: A Look at Common HTML5 Tags
Module 06: Using Elements – The Building Blocks of Web Creation
Module 07: Activity – Create a Website with Header Tags, Text & Code Comments
Module 08: Activity Solution – Review
Module 09: A Look at CSS
Module 10: The Basics of CSS
Module 11: Activity – Adding CSS Properties to Tags in Your Website
Module 12: Activity Solution – Review
Module 13: A Look at Lists & Links
Module 14: Unordered Lists, Ordered Lists, Hyperlinks & Attributes
Module 15: Activity – Create a Website to Include Lists and Links
Module 16: Activity Solution – Review
Module 17: A Look at Images in HTML5
Module 18: Adding Images to Your Website – The img Tag
Module 19: Activity – Create a Multi Web Page Website to Include Images
Module 20: Activity Solution – Review
Module 21: A Look at How to Use Tables for Data
Module 22: Using the Table Tag to Display Data Clearly
Module 23: Activity – Create a Simple Website That Includes Tables
Module 24: Activity Solution – Review
Module 25: A Look at Webforms
Module 26: Building a Webform
Module 27: Activity – Create a Website to include a Form (Sign-Up Page)
Module 28: Activity Solution – Review
Module 01: Introduction
Module 02: Course Requirements
Module 03: HTML Styles Crash Course
Module 04: Adding Code to the CSS
Module 05: Adding in IDs to the CSS
Module 06: Classes in CSS
Module 07: Font Families
Module 08: Colors in CSS
Module 09: Padding in CSS
Module 10: Text Align and Transforms
Module 11: Margins and Width
Module 12: Changing the Body
Module 13: Latin Text Generator
Module 14: Adding in a Horizontal Menu with HTML and CSS
Module 15: Adding a Background Image
Module 16: Playing Around with Margins in CSS
Module 01: Introduction – Build a New File
Module 02: Navigational Controls
Module 03: Basic Tools Rundown
Module 04: Basic Tools Usages
Module 05: Basic Secondary Tools
Module 06: Basic Layers
Module 07: Painting Sample
Module 08: Adjustment Layers (Part 1)
Module 09: Adjustment Layers (Part 2)
Module 10: Adjustment Layers (Part 3)
Module 11: Transform Tool (Part 1)
Module 12: Transform Tool (Part 2)
Module 13: Colour Range Select
Module 14: Image Settings
Module 15: Image Adjustment
Module 16: Photoshop Fun
Module 17: More Photoshop Fun
Module 18: Ruler Usage
Module 19: Pamphlet Design (Part 1)
Module 20: Pamphlet Design (Part 2)
Module 21: Pamphlet Design (Part 3)
Module 01: Introduction
Module 02: Using the Shell Window
Module 03: Writing Code in the Editor Window
Module 04: Executing Python on the Command Line
Module 05: Output – Section Introduction
Module 06: The Print () Function
Module 07: Separators and New Lines
Module 08: Variables – Section Introduction
Module 09: Variable Assignment
Module 10: Number Variables – Int, Float & Complex
Module 11: String Variables
Module 12: Substrings & Concatenation
Module 13: Variables with Lists, Tuples & Dictionaries
Module 14: Operators – Section Introduction
Module 15: Mathematical Operators
Module 16: Order of Operations
Module 17: Comparison Operators
Module 18: Logical Operators
Module 19: Code Branching – Section Introduction
Module 20: Simple If Statements
Module 21: If… Else Statements
Module 22: Nested If Statements
Module 23: Ternary Operator
Module 24: Loops – Section Introduction
Module 25: While Loops
Module 26: For Loops
Module 27: Nested Loops
Module 28: Break & Continue Statements
Module 29: Math Functions – Section Introduction
Module 30: Casting Functions
Module 31: Mathematical Functions
Module 32: Random Functions
Module 33: String Functions – Section Introduction
Module 34: A Look at Strings for – capitalise(), center() and count()
Module 35: A look at Strings for – find(), isalpha() and isdigit()
Module 36: A Look at Strings for – join(), len() and split()
Module 37: Tuples & Dictionaries – Section Introduction
Module 38: Creating Tuples
Module 39: Accessing Values in Tuples
Module 40: Lists & Tuple Functions
Module 41: Declaring a Dictionary
Module 42: Accessing & Editing Values in Dictionaries
Module 43: Dictionary Functions
Module 44: Time & Date – Section Introduction
Module 45: The Time Tuple
Module 46: The Calendar
Module 47: Time & Calendar Functions
Module 48: Custom Python Functions – Section Introduction
Module 49: Defining & Calling a Simple Function
Module 50: Required Argument Functions
Module 51: Keyword Argument Functions
Module 52: Default Function Arguments
Module 53: Return Statement
Module 54: Creating & Consuming Python Modules
Module 55: Input/Output – Section Introduction
Module 56: Reading Keyboard Inputs
Module 57: Reading an External Text File
Module 58: Writing an External Text File
Module 59: More with Python – Section Introduction
Module 60: Handling Exceptions
Module 61: Web Server Coding
Module 62: Processing from Data in Python
Module 63: Conclusion
Module 01: Introduction
Module 02: HTML5 Specialist Designation
Module 03: Creating an HTML5 Page
Module 04: Tool Suites
Module 05: The Basic Document Structure
Module 06: Tag Anatomy
Module 07: Coding Text Output – Section Introduction
Module 08: Paragraph Tags
Module 09: Break Tags
Module 10: Pre Tags for Preformatted Text
Module 11: Heading Tags
Module 12: List Tags – Ordered & Unordered
Module 13: Block Quote Tags
Module 14: Formatting Tags Various – To Change Text
Module 15: Code Tags
Module 16: Containers – Elements That Hold Content
Module 17: Hyperlinks – Section Introduction
Module 18: Internal Links
Module 19: External Links
Module 20: Target Attributes – To Control Where Links Appear
Module 21: Named Anchors (Bookmarks)
Module 22: Rich Internet Application (RIA) – Section Introduction
Module 23: Image Tags – How to Add & Adjust Images
Module 24: How to Create Image Links
Module 25: Image Measurement – Pixels & Width of Object
Module 26: Responsive Images
Module 27: Adding Audio
Module 28: Adding Videos
Module 29: Tables – Section Introduction
Module 30: How to Create a Basic Table
Module 31: Table Borders – To Organise Data
Module 32: Table Width – Specification & Adjustment
Module 33: Improving & Enhancing Your Tables
Module 34: Tables for Complex Data
Module 35: Embedding a Video/Document Using iFrame
Module 36: Adding a Table Caption – To Provide Additional Information for the User
Module 37: How to Create Usable Forms for Good Conversions – Section Introduction
Module 38: Form Tags – Creating Initial Form Boundaries for User Interaction
Module 39: Obtaining User Information on Form
Module 40: Using Input Tags to Prevent Problematic Input by Users
Module 41: Capturing Correct User Data
Module 42: Submitting the Form to the Server
Module 43: Generic Button Customisation
Module 44: Dates & Calendar Control
Module 45: Input Type Number
Module 46: Field Set Tag – For Grouping Related Form Elements
Module 47: Professional Coding Techniques – Section Introduction
Module 48: Comment Your Code
Module 49: How to Use Metatags – Providing Metadata about the HTML Document
Module 50: A Look at JavaScript in HTML
Module 51: Tips for Search Engine Indexing
Module 52: How to Apply Colour
Module 53: A Look at Application Programming Interface (API)
Module 54: The Canvas API – Drawing
Module 55: CSS – Section Introduction
Module 56: How to Insert CSS Style Sheets
Module 57: CSS Selectors – Points to the HTML Element You Want to Style
Module 58: Typography Styling
Module 59: Understanding the Box Model in CSS
Module 60: Creating a Float Point Layout for Compex Layouts
Module 61: Responsive Design – Section Introduction
Module 62: How to Identify Responsive Designs – Example
Module 63: The Get Skeleton Framework
Module 64: Using the Viewport Megatag – To Control the Layout in Browsers
Module 65: Course Conclusion
Module 01: Introduction
Module 02: Who Is Your Customer? – Avatar Exercise
Module 03: How to Brainstorm Business Ideas
Module 04: How to Get Feedback on Your Business Ideas
Module 05: How to Get Industry Experts to Help You & Give You Feedback
Module 06: How to Tell if an Idea is Good – Cheap Market Validation of Business Ideas
Module 07: New Business Pitch
Module 08: Types of Different Business Risk to be Aware of
Module 09: What to Do if You Have Too Many Ideas
Module 10: Different Kinds of Business Ideas – What You Must be Aware of With Each
Module 11: How to Build Momentum
Module 12: Abundance Mentality to Help Avoid Stress & Make Better Decisions
Module 13: My Mistake Choosing a Business Niche When I Started
Module 14: How to Protect Business Ideas & Your Company’s Intellectual Property
Module 15: Protect Your Business by Creating a Moat Around It
Module 16: Create Barriers to Entry – Protect Your Business from Competitors
Module 17: What Exactly is a Business Plan
Module 18: When You Need a Business Plan
Module 19: What Is a Business Model
Module 20: How Long Should a Business Plan Be
Module 21: The Executive Summary of a Business Plan
Module 22: The Product Section of a Business Plan
Module 23: Product Considerations for the Real World
Module 24: The Stage That Your Business is At
Module 25: Your Market Size Section of the Business Plan
Module 26: How to Identify Your Target Market
Module 27: The Marketing Plan Section of Your Business Plan
Module 28: Your Revenue Stream
Module 29: Your Founding or Management Team
Module 30: Your Business Competition
Module 31: The Cash Flow Statement
Module 32: Your Business Unit Economics
Module 33: Your Previous Funding
Module 34: How to Calculate Gross Profit, Net Profit & the Bottom Line
Module 35: How to Calculate Your Company Profit Margin
Module 36: SWOT Analysis
Module 37: Understanding How Much Money You Need to Raise
Module 38: Bootstrapping Your Business
Module 39: Raising Money from Loans
Module 40: Raising Money from Grants
Module 41: Raising Money from Investors
Module 42: Raising Money from Donations & Crowdfunding
Module 43: Earning Money from Your Own Revenue
Module 44: Creative Ways to Raise Money from Future Customers
Module 45: Creative Ways to Raise Money by Hosting Events & Workshops
Module 46: Funding Your Business from Part Time or Full Time Work
Module 47: Website to Find Investors & Best Ways to Contact Those Investors
Module 48: Three Ways to a Great Product Launch
Module 49: Being First to Market – Pros & Cons
Module 50: The Lean Start Up Model with Eric-Ries
Module 51: Customer Development by Steve Blank
Module 52: How to Choose a Great Business Name
Module 53: How to Choose a Great Website Domain Name
Module 54: What to do When You Have No Business Experience
Module 55: Learn to Code – My Recommendation
Module 56: Increasing the Lifetime Value of a Customer
Module 57: How to Handle Hagglers & People Who Want Big Discounts
Module 58: How to Increase Your Productivity
Module 59: The Failure Stage – Case Study
Module 60: Finding Growth
Module 61: Difficulties in Generating Enough Cash
Module 62: My First Business Failure – The Show Search Engine Business
Module 63: Problems in Success
Module 64: Conclusion – Where My Business is Now
Module 01: Background to Dementia
Module 02: Stages of Dementia
Module 03: Symptoms and Types of Dementia
Module 04: Vascular Dementia and Alzheimer’s Disease
Module 05: Prevention and Management
Module 01: Introduction
Module 02: New File and Navigation
Module 03: General Directions
Module 04: Pen Tool
Module 05: Line Segments
Module 06: Shape Tools
Module 07: Colour Filling
Module 08: Paintbrushes
Module 09: Pencil Tools
Module 10: Rotation and Reflection
Module 11: Scale Tools
Module 12: Width Tool
Module 13: Shape Builder (Part 1)
Module 14: Shape Builder (Part 2)
Module 15: Shape Builder (Part 3)
Module 16: Free Transfrom
Module 17: Perspective Tool
Module 18: Mesh Tool
Module 19: Gradient Tool
Module 20: Symbol Sprayer Tool
Module 21: Graphing Tools
Module 22: Layers
Module 23: Illustrator Fun (Part 1)
Module 24: Illustrator Fun (Part 2)
Module 25: Illustrator Fun (Part 3)
Module 01: Introduction – Starting an App
Module 02: Adding a New Layout & Talking About XML
Module 03: Item Properties
Module 04: Folders & Application Development
Module 05: Portrait or Landscape Build
Module 06: Changing the View for the Objects
Module 07: The Importance of Testing the App.mov
Module 08: Setting the Text Objects to Center
Module 09: Hooking Up the Files to the Activity Main File
Module 10: Hooking Up the Code to Specific Objects
Module 11: Changing the Text
Module 12: Adding In the On Click Listener
Module 13: Adding In Integers to the Text
Module 14: Adding an Edit Text
Module 15: Taking the User Input & Using On the Screen
Module 16: Testing the App
Module 17: Number Variables
Module 18: String Variables
Module 19: If Statements
Module 20: More Than One If Satement
Module 21: Adding Variables to the Project
Module 22: A Common Mistake Made When Developing – Using the Wrong Variable
Module 23: Else & Else If Statements
Module 24: Adding in a String
Module 25: Adding In the Hint Instead of the Name
Module 26: Adding In a Clear Button
Module 27: Dismissing the Keyboard
Module 28: Setting Up a Private Void to Make it Easier to Read
Module 29: Changing the Colour of the Text
Module 30: Other Ways to Change the Colour
Module 31: Deleting Items in Apps
Module 32: Table Layouts
Module 33: Distributing Weights Evenly
Module 34: Talking About Margins
Module 35: Portrait Versus Landscape
Module 36: Verticle Linear Layout
Module 37: Horizontal Linear Layout
Module 38: Grid Layout
Module 006: Activity – Improving Your Page
Module 007: Activity Review
Module 008: Section Overview
Module 009: Introduction to Section – Basic Document Structure, Text Mark Up, Paragraph Tag & Lists
Module 010: Basic HTML Document Structure
Module 011: Paragraph Tags
Module 012: Heading Tags
Module 013: Ordered & Unordered Lists
Module 014: Activity – Building Restaurant Review Page
Module 015: Activity Review
Module 016: Section Introduction – The Basics of CSS Styling
Module 017: Adding the Style Element for CSS
Module 018: Adjusting Font Face & Font Size
Module 019: More Ways to Adjust Font Appearance – Font Variation, Letting, Text Decoration
Module 020: Using CSS to Change the Appearance of Lists
Module 021: Marking Content With Classes & IDs for Styling
Module 022: Activity – Creating Graphic Design With CSS
Module 023: Activity Review
Module 024: Section Overview
Module 025: Section Introduction – Hyperlinks & Media
Module 026: Internal & External Hyperlinks
Module 027: Displaying Images
Module 028: MP3 Demonstration
Module 029: Using The Video Element for Video Play
Module 030: Activity – Build an MP3 Player
Module 031: Activity Review
Module 032: Section Overview
Module 033: Section Introduction – Tables
Module 034: Create a Simple Table
Module 035: Create a Complex Table Structure
Module 036: Using CSS to Style Tables
Module 037: Activity – Create a Table Using HTML & CSS Coding
Module 038: Activity Review
Module 039: Section Overview
Module 040: Section Introduction – User Input for Interactive Content
Module 041: Form Tag – Method & Action
Module 042: Creating Text Data Entry Boxes
Module 043: Avoiding Incorrect Data Input by User
Module 044: Creating Drop Down Menus Using Select & Option Tags
Module 045: The Submit Button
Module 046: Radio Buttons
Module 047: Styling Labels with CSS
Module 048: Activity – Build a Form
Module 049: Activity Review
Module 050: Section Introduction: More CSS – The Box Model & Element Positioning
Module 051: Box Model – Boarders, Backgrounds & Margins
Module 052: Divs & Page Layouts
Module 053: Floating Elements
Module 01: What are Consumer Rights and why do they Matter?
Module 02: Fundamental Consumer Rights
Module 03: Consumer Contracts and Agreements
Module 04: Unfair Business Practices
Module 05: Unsolicited Marketing Communication and Unethical Marketing Practices
Module 054: Activity – Creative Page Layout With HTML & CSS
Module 055: Activity Review
Module 056: Section Overview
Module 057: Section Introduction – Responsive Design with CSS
Module 058: Screen Display Scaling
Module 059: Design Framework – Zurba Foundation
Module 060: Activity – Create & Apply Your Own Responsive Design
Module 061: Activity Review
Module 062: Section Overview
Module 063: Section Introduction – Python
Module 064: Programming With Python
Module 065: The Python Interpreter – Code Reading & Execution
Module 066: Activity: Write Your Own Python Program
Module 067: Activity Review
Module 068: Section Overview
Module 069: Section Introduction – Input, Output & Variables
Module 070: Printing Strings
Module 071: Outputting Expressions With Print
Module 01: Importance of Asbestos Awareness
Module 02: Common Places in the UK where Asbestos is found and Different Types of Asbestos
Module 03: Asbestos Degradation in Soil and Control Measures
Module 04: Different Types of Diseases and Health Conditions Related to Asbestos Exposure
Module 05: Risk Assessment and Preventative Measures
Module 072: Variables
Module 073: User Input for Data Gathering
Module 074: Activity: Write Two Programs
Module 075: Activity Review
Module 076: Section Overview
Module 077: Section Introduction – Conditional Statements
Module 078: A Look at If Statements
Module 079: Complex Conditional – If/ElseIf Statements
Module 080: Activity: Create a Magic 8 Ball Program
Module 081: Activity Review
Module 082: Section Overview
Module 083: Section Introduction – Loops
Module 084: Wire Loop
Module 085: For Loop
Module 086: Syntax for Break & Continue Statements
Module 087: Activity – Program to Include Compound Interest
Module 088: Activity Review
Module 089: Section Overview
Module 090: Section Introduction – Functions
Module 091: Creating a Function
Module 092: Function Parameters
Module 093: Function with Return Value
Module 094: Activity – Reusable Functions
Module 095: Activity Review
Module 096: Section Overview
Module 097: Section Introduction – Organising Data in Python
Module 098: Lists
Module 099: Tuples
Module 100: Dictionaries
Module 101: Activity – Data
Module 102: Activity Review
Module 103: Section Overview
Module 104: Section Introduction – Storing Data
Module 105: Creating a File Pointer
Module 106: Reading Files
Module 107: CSV – Comma Separated Values
Module 108: Activity – CSV
Module 109: Activity Review
Module 110: Section Overview
Module 111: Section Introduction – Other Python Skills
Module 112: Time in Python
Module 113: Regular Expressions
Module 114: Network Programming
Module 115: Activity – API Application Programming Interface
Module 116: Activity Review
Module 117: Section Overview
Module 118: Section Introduction – Full Stack Web Applications
Module 119: Combined HTML & JavaScript
Module 120: Three Common Functions in Java Script
Module 121: Activity – Build Your First Real Web Application
Module 122: Activity Review
Module 123: Section Overview
Module 124: Section Introduction – PHP Back-End Programming
Module 125: Using MAMP
Module 126: An Example – PHP Page Receiving Information From a HTML Page
Module 127: Activity – Create Your Own Back-End Using PHP Step by Step
Module 128: Activity Review
Module 129: Section Introduction – Databases
Module 130: Creating a Database
Module 131: Insert Query
Module 132: Sequel Query
Module 133: Activity – Create a Database
Module 134: Activity Review
Module 135: Section Introduction – CRUD App Create, Read, Update & Delete
Module 136: Create Database – Single Page App
Module 137: index.php to Access Database
Module 138: Insert Command
Module 139: A Word on Possible Modification for App
Module 140: Section Introduction – Service Oriented Architecture, Ajax, RESTful APIs
Module 141: Information Updates for Apps – Web Service
Module 142: Query String – Web Service
Module 143: Styling the XML Return
Module 144: JSON JavaScript Object Notation
Module 145: jQuery
Module 146: Section Overview
Module 147: Section Introduction – Mobile Apps
Module 148: Starting Your App
Module 149: Graphical User Interface for App
Module 150: API Architecture in Mobile Apps
Module 151: Preparing App for Upload
Module 152: Section Overview
Module 153: Section Introduction – Mobile GUIs
Module 154: jQuery Mobile
Module 155: Forms & Form Elements in jQuery
Module 156: Page Metaphor in jQuery for Complex Apps
Module 157: Section Introduction – Geolocation & Mapping
Module 158: A Look at Geolocation
Module 159: Creating a Map on Mobile
Module 160: How to Annotate Maps
Module 161: Section Overview
Module 162: Final Section Introduction – Integrating Device Hardware Including Accelerometer
Module 163: Demonstration of Accelerometer Part 1
Module 164: Demonstration of Accelerometer Part 2
Module 1: Background to COSHH
Module 2: Hazardous Substances
Module 3: Risk Assessment
Module 4: Precautionary Measures
Module 5: Exposure and Contingency Planning
Module 1: The Importance of Stepladder Safety
Module 2: When is a Stepladder the Most Appropriate Piece of Equipment?
Module 3: What Should You Check Before Using a Stepladder?
Module 4: Using a Stepladder Safely
Module 5: How to Store and Handle a Stepladder
Module 1: The Fire Triangle and Fire Chemistry
Module 2: Five Causes of Most Household and Business-Related Fires
Module 3: Fire Safety Features
Module 4: Understanding Fire Extinguishers and How to Use Them
Module 1: An Introduction to Facebook and Setting up a Facebook Brand Page
Module 2: Administering and Adding Content to your Facebook Brand Page
Module 3: Custom Applications
Module 4: Getting People to your Brand Page
Module 5: Facebook Advertising and Getting Website Traffic from Facebook
Module 01: What is Safeguarding?
Module 02: The Different Types of Abuse
Module 03: Spotting Signs of Abuse
Module 04: Reporting Abuse
Module 05: How to Minimise the Risk of Abuse
Module 01: Introduction to Nutrition and Hydration
Module 2: Breakdown of Nutrients
Module 3: The Importance of Water and Hydration
Module 4: Maintaining a Balanced Diet with the Eatwell Guide
Module 5: Malnutrition and the Malnutrition Universal Screening Tool (MUST)
Module 1: What do we Mean by Equality, Diversity and Discrimination?
Module 2: Discrimination and Positive Action
Module 3: How we are Influenced
Module 4: Institutional Discrimination and its Opposite – Inclusion
Module 5: Implications for Businesses
Module 01: Introduction and History
Module 02: Jobs Involving Working at Height
Module 03: Hazards and Risks
Module 04: Prevention and Safety
Module 1: Benefits of Good Data Safety and the Data Protection Act
Module 2: Conditions and Permissible Reasons to Access Data
Module 3: The General Data Protection Regulation
Module 4: Data Sharing and Security
Module 5: Creating a Data Protection Policy
Module 6: Managing Requests for Personal Data
Basic Maths
Module 01: Introduction to Disabilities in the Workplace
Module 02: The Role of HR in the Recruitment of People with Disabilities
Module 03: Ensuring Access for Applicants with Disabilities
Module 04: Interviewing People with Disabilities
Module 05: Disability Etiquette in the Workplace
Module 1: The Fire Triangle and the Classes of Fire
Module 2: Types of Extinguishers
Module 3: How to Use Fire Extinguishers
Module 4: Servicing and Inspection of Fire Extinguishers
Module 5: How to Tackle a Fire
Module 1: What is Safeguarding?
Module 2: Types of Child Abuse
Module 3: Identifying Abuse
Module 4: How to Report Abuse
Module 5: Safeguarding Children in the Digital Era
Module 01: What is Mental Illness?
Module 02: Depression and Anxiety Disorders
Module 03: Schizophrenia & Psychosis
Module 04: Medication and Therapy in the Treatment of Mental Illness
Module 05: Self-harm and Suicide
Module 01: Introduction to Food Safety
Module 02: Supplier and Transport Safety
Module 03: Preparing and Serving Safely
Module 04: Food Allergies
Module 05: Regulatory and Procedural Requirements
Module 1: Medications and Terminology
Module 2: Relevant Legislation and the Seven Rights
Module 3: Roles of Involved Individuals and Record Keeping Techniques
Module 4: Procedures for Storing and Dispensing Medicine
Module 5: Levels of Support and Routes of Entry
Module 01: Introduction to Manual Handling
Module 2: Applicable Legislation
Module 3: Manual Handling Risks and Hazards
Module 4: Safe Handling Procedures
Module 5: Practical Solutions and Manual Handling Tips
Module 1: Display Screen Equipment Legislation
Module 2: Minimum Workstation Requirements
Module 3: Employer Obligations
Module 4: Workstation Assessments
Module 5: Tips for the Control and Prevention of Display Screen Equipment Risks
Module 1: Introduction to Palliative or End of Life Care
Module 2: Emotional, Physical and Physiological Symptoms
Module 3: Understanding the Patterns of Dying
Module 4: Understanding the Phases of the Dying Process
Module 5: Providing Support and Aftercare to Patients and Families
Module 1: What is Twitter and Why is it Helpful for Business?
Module 2: How to Write and Schedule Tweets
Module 3: How to Get More Twitter Followers
Module 4: How to Track Your Influence on Twitter
Module 5: Advertising on Twitter
Module 1: Staff Retention Techniques Introduction
Module 2: Compensation and Benefits
Module 3: Career Advancement and Opportunities for Growth
Module 4: Flexible Work Schedules
Module 5: Training and Development
Module 1: Vehicle Maintenance
Module 2: Driving and Health
Module 3: Driving in Adverse Weather Conditions
Module 4: Helping at the Scene of an Accident
Module 5: Driving Abroad
Module 1: What is Hate Crime?
Module 2: Forms of Hate Incidents
Module 3: Role of the Bystander
Module 4: Supporting Victims
Module 5: Preventing Hate Crime
Module 1: Introduction to Positive Handling and Relevant Legislation
Module 2: Government Guidance and Advice
Module 3: The Kaplan-Wheeler Diagram and the Aggression Curve
Module 4: What is the SCARF Model?
Module 5: How to Make Decisions and Appropriate Physical Intervention
Module 1: Introduction to Combustion and How Fire Spreads
Module 2: Common Causes of Fire and Preventative Measures to Take
Module 3: Responsibilities of the Fire Marshal
Module 4: Fire Extinguisher Awareness
Module 5: Actions to Take in the Event of a Fire
Module 1: Why Employers Need to Think About Alcohol at Work
Module 2: The Elements of a Good Alcohol Policy
Module 3: How to Help Employees Who Misuse Alcohol
Module 4: Preventing Problematic Drinking in the Workplace
Module 1: What is the General Data Protection Regulation?
Module 2: The Main Principles Underpinning the GDPR
Module 3: Individual Rights under the GDPR
Module 1: Why and When do Employees Need to use Protective Headgear
Module 2: Choosing the Right Head Protection Equipment
Module 3: How to Maintain and Store Protective Headgear
Module 4: Training and Compliance
Module 1: What is Bipolar Disorder?
Module 2: The Diagnosis & Treatment of Bipolar Disorder
Module 3: Living with Bipolar
Module 4: Supporting Someone with Bipolar Disorder at Work
Module 1: An Introduction to Employee Appraisals
Module 2: Data Collection Methods
Module 3: Appraisal Structure
Module 4: Optimising Results
Module 5: Legalities and Drawbacks
Caring for Your Customers’ Needs
Module 1: Introduction to Working at Night
Module 2: Risks and Hazards of Being a Night Worker
Module 3: Preventing and Mitigating Risks Faced by Night Workers
Module 4: Coping with the Impact of Night Work
Module 1: What Is Carbon Monoxide And Why Is It Dangerous?
Module 2: How To Minimise The Risk Of Carbon Monoxide Poisoning
Module 3: Carbon Monoxide And Workplace Legislation
Module 4: How To Respond To A Carbon Monoxide Leak
Module 1: The Fundamentals of Customer Retention
Module 2 – Dealing with Complaints
Module 1: Type 1 Diabetes
Module 2: Type 2 Diabetes
Module 3: Diabetes Management & Complications
Module 4: Diabetes in the Workplace
Module 1: Introduction
Module 2: The Signs of Stress?
Module 3: How should an Employer Help Workers Suffering from Stress in the Workplace?
Module 4: Mental Health at Work
Module 5: Workplace Violence and Its Effects
Module 1: First Steps To Take When Dealing With An Emergency
Module 2: How To Administer CPR
Module 3: Bleeding and Shock
Module 4: Choking
Module 5: Burns and Scalds
Module 6: Incident Management & the Proper Use of Barriers in First Aid
Module 7: Spinal, Head and Eye Injuries
Module 8: Breaks, Sprains & Electric Shock
Module 9: Epilepsy
Module 10: Heart Attack & Stroke
Module 1: Introduction to IT Security
Module 2: IT Security Threats
Module 3: IT Protection Part 1
Module 4: IT Protection Part 2
Module 1: What Is Extremism & Terrorism?
Module 2: What Factors Make Someone Likely To Develop Extremist Views?
Module 3: Identifying Signs of Radicalisation
Module 4: How To Respond If You Suspect Someone Has Been Radicalised
Module 5: Responding to a Terrorist Attack
Module 1: What is Absence Management and Why is it a Priority
Module 2: The Causes of Employee Absence
Module 3: What Makes for a Good Absence Management Policy?
Module 4: Disciplining and Dismissing Employees on the Basis of Absence
Module 5: Reducing Workplace Absence
Module 1: Introduction to Careless Social Media Use
Module 2: Consequences for Employees
Module 3: Consequences for Employers
Module 4: Avoiding Careless Social Media Usage
Module 1: Introduction to Recruitment and Important First Steps
Module 2: Recruitment Options
Module 3: Finding the Best Candidate
Module 4: Interview Techniques
Module 01: Introduction
Module 02: Course Requirements
Module 03: jQuery Library File
Module 04: Setting up the Code in Javascript
Module 05: jQuery Environments
Module 06: Adding in a Fade Out
Module 07: Explaining the jQuery Syntax
Module 08: More Events You Can Use
Module 09: Adding in a Second Button
Module 10: ID and Class
Module 11: Adding Classes to Different HTML Tags
Module 12: Fade Out Timing
Module 13: Toggle
Module 14: Toggle Parameter
Module 15: Selecting HTML Elements
Module 16: Hide and Show
Module 17: Script Tags
Module 18: Animation
Module 19: More on Div Tags
Module 20: Sliding Back
Module 21: Sliding Slow
Module 22: Growing a Div
Module 23: Shrinking a Div
Module 24: Incremental Grow
Module 1: What is PPE and Why is it Important?
Module 2: Choosing and Providing Appropriate PPE
Module 3: Maintaining PPE
Module 4: Training Employers in the Correct Use of PPE
Module 1: Introduction to Sleep Deprivation
Module 2: Causes and Risk Factors
Module 3: Symptoms and Effects of Sleep Deprivation
Module 4: Prevention and Treatment of Sleep Deprivation
Module 1: Introduction to Dealing with Noise and Vibration in the Workplace
Module 2: How Employers can Safeguard their Workers’ Hearing
Module 3: Health Surveillance
Module 4: Vibration
Module 5: What Employers can do, in order to Protect the Health of Employees Working with Vibration
Module 1: Why Focus on Retention
Module 2: Considering Your Management Style
Module 3: Improving Working Conditions
Module 4: Offer Employment Perks
Module 1: Definitions and Legislation
Module 2: Recognising the Signs of Sexual Harassment
Module 3: Strategies for Prevention
Module 4: Responsibilities and Obligations
Module 01: Finding Your Career
Module 02 : The Different Types of Cleaning Jobs
Module 03 : Cleaning Equipment
Module 04 : Chemical Safety and Competence
Module 05 : About The Job
Module 06 : Meeting Clients and Your Behaviour in Clients’ Homes/Workplaces
Module 07 : Keyholding and Alarm Codes for Cleaners
Module 08 : Cleaning Techniques & Standards Expected
Module 09: Cleaning Products & Clothing
Module 10 : Food Kitchen Cleaning
Module 11 : Commercial Kitchen Cleaning
Module 12 : Bathrooms & Toilets
Module 13 : Hospital / Medical Practice Cleaning
Module 14 : Office Cleaning
Module 15: Industrial Cleaning Equipment
Module 16: Green & Steam Cleaning
Module 17: Pressure Washing & Machine Sweeping
Module 18: Reporting Procedures
Module 19 : Cleaning External Surfaces/Areas
Module 20 : Dealing with Non-Routine Waste
Module 21: Communication Skills and Dealing with Customer Complaints
Module 01: What is RIDDOR?
Module 02: Reportable Injuries Under RIDDOR
Module 03: Reportable Occupational Diseases and Dangerous Occurrences
Module 04: Filing a Report Under Riddor
Module 01: The Key Functions of HR
Module 02: Misconceptions Surrounding HR
Module 03: Roles and Careers in HR
Module 04: Measuring Effectiveness of HR Functions
Module 05: Challenges Faced by Modern HR Departments
Module 01: Why Healthy Eating at Work is Important
Module 02: How to Educate Employees About Healthy Eating
Module 03: Setting up an Environment That Promotes Health Habits
Module 04: Using Challenges and Incentives to Encourage Healthy Eating
Module 01: What Is A Confined Space?
Module 02: Hazards Found in Confined Spaces
Module 03: Carrying Out a Risk Assessment Prior To Working in a Confined Space
Module 04: Using Safe Systems of Work in Confined Spaces
Module 01: What are Hazards and Risks?
Module 02: How to Identify Hazards and Risks in the Workplace
Module 03: How to Record Hazards and Risks in the Workplace
Module 04: Reducing Risks Using the Hierarchy of Control
Module 01: Effective Meeting Preparation
Module 02: The Keys To Lively Meetings
Module 03: Effective Meetings Part 1
Module 04: Effective Meetings Part 2
Module 01: Introduction to Remote Working and Business Travel Security
Module 02: Risks of Remote Working at Home
Module 03: Security Risks When Travelling for Business
Module 04: Security Measures You Can Take
Module 05: Backing Up Your Data
Module 01: Introduction to Mobile and Portable Device Security
Module 2: Security Threats Part 1
Module 3: Security Threats part 2
Module 04: Ensuring Security
Module 01: What is cable and wire management and why is it important?
Module 02: Ways to organise cables and wires
Module 03: Where to apply proper cable and wire management practices
Module 04: How cable and wire management can affect overall performance and efficiency
The Benefits of Tai Chi
Module 06: Hazard Perception Test
Module 01: What Is Employee Turnover and why is it an Important Concern?
Module 02: The Costs of Employee Turnover
Module 03: The Main Causes of Employee Turnover
Module 04: Turnover and the Hiring Process
Module 05: Reducing Turnover in Existing Staff
Module 01: How and Why it is Important to Promote Eye Safety in the Workplace
Module 02: Chemical Splashes and Eye Injuries
Module 03: Eye Exposure to Thermal, Infrared, UV, Cryogenic and Laser Radiation
Module 04: Eye Protection from Flying Particles and Eye Strain Problems
Module 05: Control Measures and Types of Personal Protective (Eye) Equipment
Module 01: Introduction
Module 02: Using Body Language
Module 01: Introduction to the Fundamental Concepts of Fraud
Module 02: Fraud Offender Profiles
Module 03: The Elements of Fraud
Module 04: Points Where Fraud Occurs
Module 05: The Two Categories of Fraud
Module 01: Introduction
Module 02: What is Human Capital Management
Module 03: The Importance of Human Capital Management Teams
Module 04: Ways to Increase Human Capital
Module 01: What is Identity Theft?
Module 02: Preventative Techniques
Module 03: What Happens if You Discover that You are a Victim of Identity Theft?
Module 04: How You Can Protect Yourself:
Module 05: The Most Common Ways Identity Theft and Fraud is Committed
Module 01: The Symptoms and Causes of Legionnaires’ Disease
Module 02: Common Sources of Legionella Growth
Module 03: Assessing the Risk of Legionnaires’ Disease in the Workplace
Module 04: Monitoring and Testing for the Presence of Legionella
Module 01: The Importance of Knowing How to Safely Operate a Lift Truck
Module 02: Lift Truck Training Programmes
Module 03: Commonly Used Lift Trucks
Module 04: The Dangers of Operating a Lift Truck Without Authorisation
Module 05: Refresher Courses and Additional Training Programmes
Module 01: Why Should a Business Use LinkedIn?
Module 02: How to Connect & Engage with Others on LinkedIn
Module 03: Making the Most of LinkedIn Groups
Module 04: How to Generate Leads & Advertise on LinkedIn
Module 05: Using LinkedIn for Recruitment
Module 01: Introduction to Sick Leave
Module 02: Statutory Sick Pay (SSP)
Module 03: Returning to Work and Return to Work Interviews
Module 04: Long-term Sickness
Module 05: What can an Employer do, if they have Reason to Believe that a Worker is not Sick?
Module 01: Introduction
Module 02: Tips for Providing Better Customer Service on the Telephone
Module 01: What is the Thomas-Kilmann Conflict Mode Instrument?
Module 02: How does the TKI model work and how do individuals apply it to real conflict situations?
Module 03: The five conflict-handling styles and understanding how they work
Module 04: What are the benefits of the TKI Conflict Mode Instrument and who can benefit from it?
Module 05: How to get certified and what other test to combine the TKI with for deeper insight into a person’s personality and conflict management
Module 01: Minimum Wage, Payslips and PAYE Forms
Module 02: What Other Benefits do Workers Typically Receive from their Employers?
Module 03: Annual Leave
Module 04: How Tips at Work Should be Handled
Module 05: Pensions
Module 01: Understanding Contracts of Employment
Module 02: The Effect of a Worker’s Status on the Content of a Contract
Module 03: PAYE and HMRC
Module 01: Introduction
Module 02: Predicting Rare Events
Module 03: Detecting Fraud
Module 04: Challenges Relating to Data Analysis for Auditors
Module 05: Credit Card Fraud Detection
Module 01: The consequences of using a mobile device while driving
Module 02: Laws and penalties associated with using a mobile device when driving
Module 03: Education and how to teach new drivers the importance of distraction-free driving
Module 04: How to safely use a hands-free device and sat navs without breaking the law
Module 05: Safe ways to use a handheld device while on the road and what to do in the event of an emergency
Module 01: How to Plan and Set an Agenda for Team Meetings
Module 02: How Many People to Invite to a Meeting
Module 03: How to Streamline Communications for Effective Meetings
Module 04: Types of Meetings, Frequency and Minutes of Meetings
Module 05: How to Run Team Meetings Smoothly
Module 01: Speeding on Site and the Law
Module 02: Setting Speed Limits and Keeping Pedestrians Away From Vehicles
Module 03: Traffic Calming Measures
Module 04: Promoting Compliance with Workplace Policies
Module 01: What Is Motivation and Why Is It Important In The Workplace?
Module 02: What Actually Motivates Employees?
Module 03: How To Recognise & Reward Employees
Module 04: Why Employee Involvement Boosts Motivation
Module 05: Creating a Motivating Workplace Environment
Module 01: Why you should Hire the Right Employees
Module 02: How to Outline a Job Position to Attract Suitable Candidates
Module 03: What to look for while Screening CVs
Module 04: Phone Screening and Pre-Interview Assessments
Module 05: How to Conduct Interviews and Make the Final Offer
Module 01: Introduction
Module 02: Effective Customer Service
Module 03: Tips and Tricks for Effective Customer Care
Module 01: Introduction to Discipline and Grievance
Module 02: Discipline in the Workplace
Module 03: Suspension and Dismissal
Module 04: Conducting a Disciplinary Hearing
Module 05: Managing Grievances
Module 01: What Is Construction Dust And Why Is It Dangerous?
Module 02: COSHH Regulations and Dust Exposure
Module 03: Using RPE to Control Dust Exposure
Module 04: How to Use Health Surveillance in Controlling Risk from RCS Exposure
Module 01: Discrimination, Harassment and the Law
Module 02: Signs of Workplace Discrimination and Harassment
Module 03: Discrimination and Harassment Prevention Strategies
Module 04: What to do if you See or Experience Discrimination or Harassment
Module 01: What are Blood-borne Pathogens?
Module 02: What is an Exposure Control plan and Why do you Need one?
Module 03: Preventative Measures
Module 04: Vaccines
Module 05: Post-exposure Procedures
Module 01: Introduction
Module 02: Focus on the Customer
Module 01: Understanding Noise and its Harmful Effects on Health
Module 02: Risk Assessment for Noise Hazards and Types of Noise
Module 03: Noise Reduction Procedures – Elimination and Isolation of Noise
Module 04: Administrative Controls and Noise Reduction Strategies
Module 05: Personal Protective Equipment
Module 01: Introduction
Module 02: How to Turn Things Around
Module 03: How to Overcome Most Barriers to a Sale
Module 04: The Pitfalls that You Need to Avoid
Module 01: What is Diversity?
Module 02: Recruiting with Diversity in Mind
Module 03: Retaining a Diverse Workforce
Module 04: Creating a Diversity Policy
Module 01: Introduction
Module 02: The Basic Structure of a Marketing Plan
Module 03: Online Marketing Plan
Module 04: How to Include Information in Your Plan
Module 05: Putting the Plan into Action
Module 01: Introduction and Team Leading Styles
Module 02: Characteristics of an Effective Team Leader
Module 03: Responsibilities of a Team Leader
Module 04: Motivation and Team-Building
Module 01: The Skills You Need to Succeed at Selling
Module 01: Introduction to Cold Calling
Module 02: How to be Effective at Cold Calling
Module 03: Handling Objections
Module 01: Learning Strategies Certification
Module 01: Meditation & Breathing
Module 02: Relaxed Body, Relaxed Mind
Module 03: Unplug and Escape
Module 04: Expressing Yourself
Module 05: Alternative Relaxation Techniques
Module 01: Background to Lone Working
Module 02: Types of Jobs and Risks
Module 03: Types of Jobs and Risks Part 2
Module 04: Lone Working Safety
Module 05: Lone Worker Legalities and Regulations
Module 01: Introduction to Parental Rights
Module 02: Special Circumstances Regarding SML and SMP
Module 03: Paternity Leave
Module 04: The Rights of a Worker on Leave & Unpaid Parental Leave
Module 01: Introduction
Module 02: Dangerous Substances and Explosive Atmosphere Regulations 2002
Module 03: Preparing for Incidents and Emergencies
Module 04: How to Store Flammable Liquids in a Safe and Responsible Manner
Module 01: Introduction to Slips and Trips: Why it is Important to Minimise Accidents
Module 02: Common Hazards that Lead to Workplace Falls
Module 03: Selection of Appropriate Footwear
Module 04: Preventative and Remedial Techniques to Reduce Slips and Trips
Module 05: Implementation of Control Measures to Prevent Slips and Trips
Module 01: What are Sharps Injuries and How Do They Occur?
Module 02: The Health and Safety (Sharp Instruments in Healthcare) Regulations 2013
Module 03: Training Employees in the Safe Use of Sharps
Module 04: First Aid and Record-Keeping Following a Sharps Injury
Module 01: Introduction to SEO for Business
Module 02: On-site and Off-site Optimisation Techniques
Module 03: Link Building
Module 04: Internal Linking and Local Search Optimisation
Module 05: SEO and PPC
Module 01: Introduction
Module 02: How to Implement the Four P’s into your Marketing Strategy
Module 03: Utilising Your Knowledge of the Four P’s
Module 01: HR: Protecting Confidentiality Course
Module 01: Data Analysis
Module 01: Effective Decision Making
Module 01: Learn Speed Reading
Module 01: Delivering Useful Feedback in a Corporate Setting
Module 01: How to Manage Virtual Teams
Module 01: Hourly Planning and Habits
Module 01: HR: Creating an Employee Handbook
Module 01: Working with Vendors
Module 01: Learning to Learn
Module 01: Communication Basics
Module 01: Establishing Credibility as a Speaker Certification
Module 01: Listening Skills
Module 01: Crowd Management
Module 01: Confidence On Camera
Module 01: Essential Skills for First-Time Managers
Module 01: Email Etiquette
Module 01: Introduction
Module 02: How can Employers Reduce the Risks Associated with Electricity in the Workplace?
Module 03: Selecting the Best Equipment for the Job
Module 01 : What is Life Coaching? The Benefits to Clients; The Differences Between Counselling and Life Coaching
Module 02 : Foundational/Core Values and Limiting Beliefs
Module 03 : The Different Types of Life Coaching and Attributes of a Successful Life Coach
Module 04 : Listening and Communication Skills for Life Coaching
Module 05 : An Exploration of Belief Systems and an Overview of Life Coaching Fundamentals
Module 06 : Code of Ethics and Regulatory Standards in Life Coaching Practices; Powerful Questioning Skills (I)
Module 07 : Powerful Questioning Skills (II); Building Rapport and Trust with Clients
Module 08 : How to Help Clients Set Value-Based Goals and Formulate Plans of Action
Module 09 : Key Steps to Start, Market and Sustain a Successful Life Coaching Business (Part I)
Module 10 : Key Steps to Start, Market and Sustain a Successful Life Coaching Business (Part II)
Module 01: How To Programme Your Mind For Success
Take this perception test before moving on to the final module
Module 4: test perception type course
Module 5: How to Respond in an Emergency
Module 01: The History of Instagram & Successful Marketing Campaigns
Module 02: Define Business Goals, Set Marketing Objectives & Create Content Strategy
Module 03: How to Define Your Target Market on Instagram
Module 04: The Challenges of Instagram Marketing & How to Take Advantage of Instagram Tools
Module 01: Copywriting Basics
Module 02: Capturing Your Audience
Module 03: Sealing the Deal
Module 04: Search Engine Optimisation (SEO)
Module 01: Getting Started
Module 02: Creating Content
Module 03: Getting Seen
Module 04: Making Money
Module 01: Introduction
Module 02: Choosing Your Social Media Platforms
Module 03: Facebook and Instagram for Business
Module 04: Twitter (X) and LinkedIn for Business
Module 05: Social Media Marketing Trends and Benefits
Module 01: What Does a Good Testimonial Look Like?
Module 02: When and How to Ask for Testimonials
Module 03: How to Use Email Templates and Surveys to Obtain Testimonials
Module 01: Researching
Module 04: Complying with the Law when Obtaining Testimonials
Module 01: Writing Skills
Module 01: Success Habits
Module 01: Punctuation Mastery
Module 01: Working With Aggressive People
Module 01: Telephone Etiquette
Module 01: Introduction
Module 02: Contacts, Presence & IM
Module 03: Making Audio and Video Calls
Module 04: Scheduling and Attending an Online Meeting
Module 01: Importance of Good Housekeeping at Work
Module 05: Collaborating and Sharing With Skype for Business
Module 01: How to Write Better Emails
Module 01: Sales Funnels for Beginners
Module 01: Introduction
Module 02: The Importance of Keeping Records
Module 03: Inspections in the Workplace
Module 04: Vulnerable Workers
Module 05: Slips and Trips in the Workplace
Module 01: Proofreading Basics
Module 01: Problem Solving
Module 01: How to Talk to Anyone, Anytime, Anywhere
Module 01: Project Management Foundation: Small Projects
Module 01: Boost Your Concentration
Module 01: How to Define Project Goals
Module 01: What Is Borderline Personality Disorder?
Module 02: Identify the Stakeholders
Module 02: Diagnosis and Treatment of Borderline Personality Disorder
Module 03: Risk Management
Module 03: Dialectical Behaviour Therapy
Module 04: Supporting an Employee with Borderline Personality Disorder
Module 04: How to Prepare a Visual Component
Module 01: Prioritisation
Module 01: Steps to Minimise Workplace Related Injuries
Module 02: Reducing Risk of Injury When Designing Interiors
Module 03: Preventing Injury via Appropriate Manual Handling
Module 04: Shift Work, Fatigue and Safety
Module 05: Building a Safe Organisational Culture
Module 01: What is Cross Contamination?
Module 02: Separating Raw & Ready-to-Eat (RTE) Food
Module 01: The Causes & Consequences of Falls in Older People
Module 03: How & When to Clean Equipment & Surfaces to Prevent Cross Contamination
Module 04: How Good Personal Hygiene Prevents Cross Contamination
Module 02: How to Prevent Falls at Home
Module 03: How Strength & Balance Training can Reduce the Risk of Falls
Module 04: The Impact of Other Lifestyle & Medical Factors
Module 01: How to Close More Sales
Module 01: Improve Your Assertiveness
Module 01: Practical Leadership Skills Certificate
Module 01: Networking for Sales Professionals Certificate
Module 01: Inspirational Leadership
Module 01: Master Planning – Plan Your Day, Week and Month
Module 01: What is Employment Law?
Module 02: The Areas Addressed by Employment Law
Module 03: Trade Unions & the Law
Module 04: How Laws are Enforced and the Consequences of Breaking Them
Module 01: Managing Emotions at Work Certificate
Module 01: Leading Effective 1-1 Meetings
Module 01: The Art of Persuasion
Module 01: Art Therapy
Module 01: Building Your Confidence and Self-Esteem
Module 01: What is Child Neglect?
Module 02: Risk Factors for Neglect
Module 03: Recognising Neglect
Module 04: Responding To and Reporting Neglect
Module 01: Introduction
Module 02: Modern Day Risks
Module 03: Monitoring and Reporting
Module 04: Administrative Steps
Module 01: Identifying Your Target Market
Module 02: Effectively Engaging Customers
Module 03: Optimising Social Media
Module 01: Introduction
Module 02: Law and Legal Requirements
Module 04: The Science of the Customer Database
Module 03: Child Abuse
Module 04: Prevention and Awareness
Module 05: The Art of the Personal Touch
Module 01: What Do Good Notes Look Like
Module 02: Linear Note Taking
Module 03: Non-Linear Note Taking
Module 04: Taking Notes on Written Material
Module 01: EFT – Emotional Freedom Technique
Module 01: Introduction to Retargeting
Module 02: Retargeting on Google
Module 03: Retargeting on Facebook
Module 04: Retargeting on Other Platforms
Module 01: How to Build Resilience
Module 01: Cleaning and Disinfection
Module 02: Waste Management
Module 03: Personal Protective Equipment
Module 04: Hand and Respiratory Hygiene
Module 01: How to Stop Procrastinating
Module 01: Improve Your Social Skills
Module 01: Memory Enhancement
Module 01: Introduction
Module 02: Foods that Cause Allergic Reactions
Module 03: Allergens and Regulations
Module 04: Identifying and Managing Food Allergies
Module 01: Introduction
Module 05: Actions to Take in the Event of an Allergic Reaction
Module 02: How to Ensure a Positive First Impression for the Customer
Module 03: Understanding Basic Customer Needs
Module 01: Rewire Your Brain for Success
Module 01: The Basics of Critical Thinking
Module 01: Tackling Sensitive Workplace Conversations
Module 01: Moving, Handling & the Law
Module 02: Risk Assessments
Module 03: Safe Equipment Use
Module 04: Best Practices
Module 01: Definitions and Background
Module 02: Running, Naming and Saving
Module 03: Important Tips
Module 04: Practical Macros
Module 01: What are Business Reports Used For and Why are they Important?
Module 02: Organise and Plan the Business Report
Module 03: How to Structure a Business Report
Module 04: How to Write a Business Report
Module 05: Common Mistakes and What to Avoid When Writing a Business Plan
Module 01: What is Onboarding?
Module 02: Onboarding Tools for Receiving and Delivering Information
Module 03: Onboarding Tools for Tracking Progress
Module 04: Choosing the Best Onboarding Tools for Your Organisation
Module 01: What is Concussion
Module 02: Recognising the Signs of and Symptoms of Concussion
Module 03: The Risk Factors for Concussion
Module 04: The Treatment of Concussion, Recovery and Prevention
Module 01: What is Content Creation?
Module 02: How to Generate Ideas for Your Content
Module 03: How to Create High-Impact Content
Module 04: Measuring the Success of Your Content
Module 01: Introduction to National Insurance
Module 02: Why Do We Pay National Insurance?
Module 03: Different Types and Rates of National Insurance
Module 04: Employer’s National Insurance Contributions
Module 05: How to Deduct National Insurance From an Employee’s Wages
Module 01: Kissing Emoji
Module 02: Smiling Emoji
Module 03: Grimacing Face Emoji
Module 04: Smiling Face with Heart-Eyes Emoji
Module 05: Smiling Face with Sunglasses Emoji
Module 06: Flushed Face Emoji
Module 07: Winking Face with Tongue Emoji
Module 08: Laughter Emoji
Module 09: Poo Emoji
Module 01: Sepsis Awareness
Module 01: Introduction
Module 02: What is the Role of Sales Jargon?
Module 03: The Key Terms Everybody Should Be Aware Of
Module 04: Terms You Should Avoid Using
Module 01: How to Increase Brand Recognition through Social Media Marketing
Module 02: How to Use Social Media to Boost Website SEO
Module 03: How to Decrease Marketing Costs with the Use of Social Media Marketing
Module 04: How to Ensure Better Customer Experience and Satisfaction through Social Media Marketing
Module 01: Legalities and Legal Information
Module 02: When and How to Hire Staff
Module 03: Marketing for Success
Module 01: General Information and the Law
Module 04: Skills that Every Entrepreneur Needs to Develop
Module 02: Financial Implications of Termination of Employment
Module 03: Human Resources Aspects of Termination of Employment
Module 04: Practical Aspects of Termination of Employment
Module 01: What is Rational Decision Making?
Module 02: The Rational Decision Making Model
Module 03: Limitations of Rational Decision Making Models
Module 04: Ethics and Rational Decision Making
Module 01: Creating an Environment that Promotes Positive Behaviour
Module 02: Modelling Positive Behaviour
Module 03: Reinforcing Positive Behaviour
Module 04: Coaching Techniques that Promote Positive Behaviour
Module 01: Bear
Module 02: Penguin
Module 03: Panda
Module 04: Bee
Module 05: Cat
Module 06: Ladybird
Module 07: Flamingo
Module 08: Dog
Module 09: Monkey
Module 01: American Football
Module 02: Tennis Ball
Module 03: Football
Module 04: Trophy
Module 05: Trophies
Module 06: Dinosaur Tail
Module 07: Dinosaur Egg
Module 08: Football Shirt
Module 01: Lipstick
Module 02: Colour Palette
Module 03: Makeup Brush
Module 04: Nail Varnish
Module 05: Makeup Brush 2
Module 06: Mermaid
Module 07: Unicorn
Module 08: Tutu
Module 01: Introduction
Module 02: Why HMRC Needs to Know Such Information Relating to Employment Changes
Module 03: What to Do if your New Employee needs to have Student Loan Repayments Taken From Their Wages
Module 04: How to Ensure your New Employee is Paid Correctly and On Time, in their First Pay Packet
Module 05: How to Store Information Relating to your New Employee
Module 01: How to Identify What a Project is, Why it’s Being Initiated and How to Define Its Purpose
Module 01: Explaining Extrinsic Rewards
Module 02: Identify the Stakeholders
Module 02: Introducing Intrinsic Rewards
Module 03: Identify Issues, Risks and Opportunities
Module 03: How to Use Extrinsic Rewards to Motivate
Module 04: Identifying the Need for Budget Estimation and Cost Management
Module 04: How to Use Intrinsic Rewards to Motivate
Module 01: What is HACCP
Module 02: Determining Critical Control Points (CCPs) and Establishing Critical Limits
Module 03: Establishing Monitoring Procedures and Corrective Actions
Module 04: Establishing Verification Procedures and record Keeping Procedures
Module 01: Factors Affecting School Attendance
Module 02: School Systems and Policies
Module 03: Student Motivation and Encouragement
Module 04: Assistance and Intervention
Module 01: What is Rational Emotive Behaviour Therapy?
Module 02: The ABC Model
Module 03: Challenging Negative Beliefs Using the ABCDE Model
Module 04: Homework in REBT Therapy
Module 01: Why Customers are Crucial for Business Success
Module 02: How to Treat Customers Well and How it Benefits Your Business
Module 03: The Other Side (When Customers are not Always Right)
Module 04: Why it’s Wrong to Say that the Customer is Always Right
Module 05: How to Resolve Situations when the Customer is Not Right
Module 01: Introduction to Nursery Assistants
Module 02: Compliance with the Early Years Foundation Stage
Module 03: Childhood Development
Module 04: The Importance of Play-based Learning
Module 01: Introduction
Module 02: How to Calculate Gross and Net Pay within Your payroll System
Module 03: Why High Quality Payroll Software is so Important for an Accurate and Smooth Running Payroll System
Module 04: Should You Manually Check Your Payroll Figures?
Module 01: Introduction
Module 02: Vulnerability to Accidents
Module 03: Physical Effects of Texting While Walking
Module 04: Effects on Social Skills and Real-Life Interactions
Module 05: Easier Target for Crime
Module 01: What is the Freedom of Information Act?
Module 02: When is Information Covered by the Freedom of information Act?
Module 03: Meeting Your Obligations Under the Freedom of Information Act
Module 04: The Freedom of Information Act and Other UK Legislation
Module 01: What are Bribery and Corruption?
Module 02: Bribes versus Gifts
Module 03: Six Principles of Anti-bribery
Module 04: Additional Prevention Strategies
Module 01: Introduction
Module 02: What is a Financial Sanction?
Module 03: Who is Responsible for UK Financial Sanctions?
Module 04: Reporting
Module 01: Preparing for Your Pitch
Module 02: How to Perfectly Deliver Your Pitch
Module 03: The Pitfalls that You Must Avoid
Module 04: How Can You Improve Your Pitch?
Module 01: Introduction to Identifying and Exceeding Customer Needs
Module 02: Identifying your Customers and your Target Market
Module 03: Customer Needs and how to Identify them
Module 04: Exceeding Customer Needs and Expectations
Module 01: Introduction
Module 02: Negotiation Skills
Module 03: The Key Points to Avoid When Negotiating
Module 04: The Concept of the Three P’s
Module 01: What is Onboarding?
Module 02: The Role of HR in Onboarding
Module 03: Onboarding Approaches
Module 04: Onboarding Programme Essentials
Module 01: Introduction
Module 02: Money Laundering Regulations
Module 03: The Terrorism Act 2000 (TACT)
Module 01: Organising the Office Layout
Module 02: The Principles and Importance of an Office Layout
Module 03: Factors Affecting Office Layout
Module 04: The Most Popular Types of Office Layout
Module 01: Introduction
Module 02: Sales Tools You Should Consider
Module 03: How to Use Technology to Make Your Life Easier
Module 01: Introduction
Module 02: Personal Characteristics
Module 03: How to Run a Sales Team
Module 04: Issues that Can Occur When Dealing with a Sales Team
Module 01: Introduction
Module 02: How Money Laundering Occurs
Module 03: What Makes Money Laundering Illegal?/The Stages of Money Laundering
Module 04: How Do Criminals Avoid Being Caught?
Module 05: Money Laundering Techniques
Module 06: Anti-Money Laundering Laws
Module 01: Workplace Email Basics
Module 02: Workplace Email Etiquette
Module 03: Anti-Spam Practices
Module 04: Creating an Ethical Email Policy
Module 01: Introduction
Module 02: The General Structure
Module 03: What to Avoid
Module 01: How to Choose the Right Members for Your Team
Module 02: Types of Personalities in a Team
Module 03: How to Develop Strong and Positive Team Culture
Module 04: How to Delegate Tasks in a Team
Module 05: How to Resolve Conflict in Your Team
Module 01: What is Constructive Feedback, and what are its Benefits?
Module 02: Situations that Call for Constructive Feedback
Module 03: Characteristics of Good Constructive Feedback
Module 04: How to Deal with Constructive Feedback
Module 01: Introduction to Google Ads
Module 02: Understanding Keywords
Module 03: Creating Your Ads
Module 04: Monitoring Your Progress
Module 01: Introduction to Making Meetings Matter
Module 02: Planning and Preparing for a Successful Meeting
Module 03: Conducting a Meaningful Meeting
Module 04: Concluding and Following Up on Meetings
Module 01: Introduction
Module 02: How to Get Customers to Come Back
Module 03: Things that You Should do Every Time
Module 01: Introduction
Module 02: Physical Barriers in the Workplace
Module 03: Cultural and Language Barriers in the Workplace
Module 04: Gender and Status Barriers in the Workplace
Module 01: What Meetings Are
Module 02: Types of Meetings
Module 03: The Chairperson
Module 04: The Meeting Agenda
Module 01: Why Individuals Don’t Like to Delegate Tasks
Module 02: Learn and Understand the Importance of the Relationship Between Authority and Responsibility
Module 03: Elements of Delegating
Module 04: How to be a Master Delegator
Module 01: Compensation, Benefits and the Law in the UK
Module 02: Creating a Competitive Compensation Plan
Module 03: Developing a Comprehensive Benefits Package
Module 04: Revisiting Your Compensation and Benefits Plan
Module 01: Introduction
Module 02: The Key Mistakes to Avoid
Module 03: How to Turn Things Around to Your Advantage and How to Influence and Motivate People
Module 01: What is Unconscious Bias and Where Does It Come From?
Module 02: The Consequences of Unconscious Bias
Module 03: Measuring Unconscious Bias
Module 04: Overcoming Unconscious Bias
Module 01: What is Development?
Module 02: Creating a Development Programme
Module 03: Developing Future Leaders
Module 04: Improving Your Development Programmes
Module 01: Introduction to the National Minimum Wage
Module 02: Who is Entitled to the National Minimum Wage?
Module 03: What Happens if You Don’t Pay an Employee the National Minimum Wage?
Module 04: Different Types of Work and How to Calculate the National Minimum Wage
Module 01: Introduction to Finance
Module 02: Cost Accounting
Module 03: Managing Working Capital
Module 04: Measuring Financial Performance
Module 01: Introduction
Module 02: The Reasons Behind Fraud
Module 03: What Motivates Someone to Commit a Crime?
Module 04: What is the Rationale Behind Fraudulent Activity?
Module 05: The Fraud Triangle
Module 01: Introduction and Background
Module 02: Meditation to Reduce Stress
Module 03: Visualisation to Reduce Stress
Module 04: Visualisation Meditation
Module 01: Introduction to Causes of Conflict
Module 02: Causes of Conflict Part 1
Module 03: Causes of Conflict Part 2
Module 04: Consequences and Solutions
Module 01: The Seven Phases of Project Development
Module 02: How to Develop a Project Concept
Module 03: The Important Role of Time Management and Communication
Module 04: The Need for Project Testing
Module 01: Personal Safety and Legal Requirements
Module 02: Personal Safety for Lone Workers
Module 03: Personal Safety While Travelling
Module 04: Personal Safety in Other People’s Homes or Other Locations
Module 01: The Importance of Workplace Hygiene
Module 02: Poor Workplace Hygiene and the Risk of Illness
Module 03: How to Implement Proper Workplace Hygiene
Module 04: Health and Safety Checks and Inspections
Module 01: Introduction to PAYE
Module 02: What are Tax Codes and why are They Important
Module 03: PAYE Software and HMRC
Module 04: How Does the PAYE System Differ to the System in Place for Self-employed People?
Module 01: Definition and Background
Module 02: Categories and Requirements
Module 03: PCI DSS Compliance
Module 04: Self-Compliance Checklist
Module 01: Risk Factors
Module 02: Mental Health Problems
Module 03: Achieving Mental Wellbeing
Module 04: Getting Help
Module 01: Introduction
Module 02: Data Protection
Module 03: Payroll Records from an HMRC Point of View
Module 04: Tax Compliance Checks
Module 05: The Consequences of Not Keeping Up-to-date and Accurate Payroll and Employee Records
Module 01: Introduction to Google Analytics
Module 02: Navigating Google Analytics
Module 03: Basic Reporting
Module 04: Campaign and Conversion Tracking
Module 01: Introduction
Module 02: The Benefits of Agenda Setting
Module 03: Creating and Sharing the Agenda
Module 04: Using an Agenda to Run an Effective Meeting
Module 01: Introduction
Module 02: How Child Sexual Exploitation Happens
Module 03: Reactions to Child Sexual Exploitation
Module 04: Responding to and Reporting Exploitation and Abuse
Module 01: Helpdesk Support Analyst
Module 01: Health and Safety for Events
Module 01: Handling Conflict in Low-Value Relationships
Module 01: Business Letter Writing
Module 01: Event Management Logistics and Troubleshooting
Create an Online Business
Module 01: Ensuring Adequate Staff Levels
Create an Online Business
Module 01: Developing and Implementing New Admin Systems
Module 01: Designing Effective Teams
Module 01: Developing a Career Strategy
Module 01: How to Become a Social Media Influencer
How to Improve Your Sleep
Module 01: How to Improve Your Mental Health
Module 01: How to Improve Your Physical Health
Module 01: Household Pets
Module 02: Farm Animals
Key Mistakes to Avoid When Marketing
Module 01: Holistic Health
Module 01: Introduction to Feline Care
Module 01: How to Handle Social Media Criticism
Module 01: Introduction to Gaining a Cisco Certification
Module 01: Herbal Health
Module 01: The Role of a Manager
Module 02: Animal Health and Welfare
Module 01: Win-Win Negotiations for Conflict Resolution Certificate
Module 01: Mindful Listening
Module 01: Mindfulness for Children
Module 01: PA Telephone Skills
Module 01: Stray and Feral Welfare Management
Module 01: Training Delivery and Evaluation
Module 01: Workplace Monitoring and Data Protection
Module 01: Introduction to Travel Writing
Module 02: The Benefits of Travel Writing and the Steps to Becoming a Travel Writer
Module 01: Introduction to Script Writing
Module 02: The Benefits of Scriptwriting and How to Become a Scriptwriter
Module 01: Travel Safety for Women
Module 01: Grooming
Module 02: Health
Module 01: How to Handle Criticism at Work
Module 01: Introduction to Cat Behaviour
Supporting People with Physical Disabilities
Front Desk Safety and Security
Introduction to Reddit Marketing
Module 01: Introduction to Child Attachment
Module 02: Fundamental Concepts and Theorists in the Field of Child Attachment
Module 03: Defining Attachment Theory
Module 04: Attachment and Internal Working Models
Module 05: The Main Influences of Attachment
Module 06: Child Attachment Stabilisation, Psychotherapy and Neuroscientific Considerations
Module 07: Understanding and Implementing the “Strange Situation Test”
Module 08: Vulnerability
Module 09: Further Research Considerations Relating to Child Attachment
Module 10: Employment Opportunities in the Field of Child Attachment
Module 01: The Power of the Mind
Module 01: Key Stages 1 and 2
Module 02: Key Stages 3 and 4
Module 01: The Importance of Ethics
Module 01: Teachers of English to Speakers of Other Languages
Module 01: Teaching Adults to Read
Module 01: Stroke Awareness
Module 01: Becoming a Personal Stylist
Module 02: Requirements to Becoming a Personal Stylist
Module 03: Qualities of a Personal Stylist
Module 04: How Stylists Get Clients
Module 01: Software Testing
Module 1: How To Put Together An Effective CV
Module 2: How To Put Together An Effective Cover Letter
Module 3: Conducting Research Prior To An Interview
Module 4: How To Prepare For The Most Common Interview Questions
Module 5: Communication Strategies For Interview Situations
Module 6: How To Handle Group Interviews & Assessment Days
Module 7: How To Handle Telephone And Video Interviews
Module 8: How To Handle Psychometric Tests
Module 9: How To Negotiate Salary And Job Conditions
Module 10: Following Up After An Interview And Learning From The Experience
Module 01: Self-harm Awareness
Module 01: Body Language as a Sales Tool
Module 01: Creating a Budget
Module 02: Creating Budget Success
Module 01: Chinese Medicine
Module 01: Costs, Volumes and Profits
Module 01: Counselling
Module 01: Dental Care
Module 01: Duty of Care
Module 01: Eating Disorder Awareness
Module 01: Evaluating a Marketing Plan
Module 01: Financial Documents 101
Module 01: How to Stop Smoking
Module 01: Introduction to AutoCAD
Module 01: Introduction to AWS
Module 01: Introduction to Cloud Computing
Module 01: Introduction to IoT – Internet of Things
Module 01: About Reptiles and General Care
Module 02: Healthcare and Nutrition
Module 01: Introduction to VoIP
Module 01: Planning Your Lessons
Module 02: Executing Your Plan
Module 01: Link Building for SEO
Module 01: Play Therapy
Module 01: Preparing for an Exam
Module 01: Introduction to Being a Dog Trainer
Module 02: Body Language and Vocalisation
Module 03: How to Socialise a Puppy
Module 04: Training Techniques for Puppies
Module 05: Dog Psychology and Conditioning Methods
Module 06: Canine Aggression: Causes, Signs and Training
Module 07: Dog Behaviour, Training and Modification
Module 08: Diagnosing and Treating Behavioural Cases
Module 09: Taking on New Cases and Teaching Hand Signals
Module 10: How to Start Your Own Business
Module 01: Food Safety Hazards
Module 02: Employee Personal Hygiene
Module 03: Work Area Cleanliness
Module 04: Storage and Pest Control
Module 05: Legal Obligations and Tips
Module 01: Understanding Food Safety
Module 02: Implementing Food Safety Controls
Module 03: A Manager’s Role in Food Safety
Module 04: Training Effective Food Handlers
Module 05: The Biggest Threats to Food Safety
Module 01: Recognising Food Safety Risks
Module 02: Developing a Food Safety Programme
Module 03: Food Safety Legislation
Module 04: Training at a Higher Level of Food Safety
Module 05: Cleaning and Waste Disposal Techniques
Basic English
Module 01: Introduction to Phonics
Module 02: Working with Phonics
Module 01: Environmental Needs and Temperament
Module 02: Nutrition and Healthcare
Learning Disabilities Awareness
Investing in Gold and Silver
Finding Motivation to Get Fit and Stay Fit
Module 01: Parts of Speech
Module 02: Punctuation and Improving Your Writing
The Secrets of Body Language
Complaints Handling
Call Centre Skills
Cattery Business
Strategic Planning / Mission Statement
Introduction to Photography
Dental Practice Administration
Computer Maintenance
Caring for the Elderly
Cash Flow Statements and Logistics
Cerebral Palsy Awareness
Child Minding
Module 01: Rabbit Husbandry
Module 02: Rabbit Healthcare
Module 01: Introduction to Speech Therapy
Module 02: Speech and Language
When Employees Pay Less than the NIC
Commitment to Consistency
Module 01: The First Steps to Picking a Career
Module 02: Choosing Your Career Path
The Financial Services and Markets Act
Managing Your Workload
The Science of Happiness
IT Level 2
Medical Receptionist Administration
Organisational Skills for Administrators
Hotel Receptionist Administration
Decoding Direct/Indirect Messages
Emergency Procedures in the Workplace
The Purpose of Advertising
Introduction to Independent Living
Introduction to Feng Shui
Module 01: How to Win That Job
Module 02: Common Interview Questions Asked by Interviewers
How to Earn Online
Document Presentation
Selling Your Arts and Crafts
Dialectical Behaviour Therapy
Module 01: Introduction to Customer Service
Module 02: Why Good Customer Service Enhances the Customer Experience
Module 03: How to Deal with Difficult Customer Service Scenarios
Module 04: Customer Service Metrics and How to Improve Customer Service for Online Fashion Shops
Module 01: Types of Secretarial Positions
Module 02: The Role and Responsibilities of a Secretary
Module 03: Certifications, Skills and Qualities of an Effective Secretary
Module 04: The perks and Challenges of Working in a Secretarial Position
Module 01: Introduction to Retail Analytics and the Benefits of Retail Analytics
Module 02: More Benefits of Retail Analytics and Commonly Deployed Analytics in Retail
Module 03: An Overview of Analytics Software and Retail Predictive Analytics
Module 04: How to Win More Customers and Sales Using Data and Current Retail Analytics Trends
Module 01: Introduction to Wills and Probate
Module 02: Living Wills
Module 03: Writing Your Will
Module 04: Will Validity and Special Conditions
Module 05: Probate
Module 06: Intestacy
Module 07: Lawyers
Module 08: Estate Executors and Power of Attorney
The Reception Workstation
Module 10: Mouse
Personal Finance
Medical Acupuncture
How to Run an Efficient Payroll
Office Etiquette
Sales Pitching
Payroll Systems the Basics
Privacy and Dignity
Pain Management
Safeguarding Adults at Risk
Presentation Skills
Motivation Skills
Recruiting Staff in the Healthcare Sector
Module 01: Introduction and Types of Photography
Module 02: Cameras
Module 03: Photography Fundamentals
Module 04: Photography Fields
Anger Management
Module 01: Introduction and Calendar Management
Module 02: Writing Letters, Faxes and Emails in a Business Setting
Module 03: Telephone Skills and Building Your Self-confidence
Module 04: Making Travel Arrangements and Invoicing
Module 05: Time Management and Efficient Filing
Module 06: Customer Care and Dealing with Complaints
Module 07: Planning Ahead, Presenting and Proofreading
Module 08: Typing and Word Processing
Module 09: A Quick Look at Microsoft Outlook and Excel
Module 10: Organising Meetings and Effective Communication
Module 1: What is Beauty and Makeup Artistry?
Module 2: History of Makeup
Module 3: Role of a Beauty Makeup Artist
Module 4: Skin Anatomy and Skin Care
Module 5: Tools Used by a Makeup Artist
Module 6: Working with Makeup Artist Brushes
Module 7: Skin Tone – Foundation Selection and Application
Module 8: Corrective Makeup Techniques
Module 9: Beauty Makeup Styles
Module 10: Eye Makeup
Module 11: Eyeliner Techniques
Module 12: Brow Grooming
Module 13: Lash Building Techniques/False Lash Application
Module 14: Cheek Colour Application
Module 15: Lip Colour Application
Module 16: Recent Beauty Trends
Module 17: Makeup in TV, Film and Magazines
Module 18: Hair Styling for Makeup
Module 19: Maintaining Radiant Skin
Module 20: Makeup for the Seasons
Module 21: Advanced Techniques
Module 22: Salon Management – Advertising Your Services/Business
Module 01: Emotional Intelligence
Module 1 : Introduction to Nutrition, and Changes in Nutrition in the UK
Module 2 : Basic Anatomy and Physiological Processes in the Human Body
Module 3 : Macronutrients in Foods: Proteins, Carbohydrates and Fats (Part I)
Module 4 : Macronutrients in Foods: Proteins, Carbohydrates and Fats (Part II)
Module 5 : Digestion and Metabolism of Fats and Micronutrients, and their Role in Nutrition (I)
Module 6 : Micronutrients and their Role in Nutrition (II)
Module 7 : Micronutrients and their Role in Nutrition (III) (Vitamin B Complex, Minerals and Electrolytes)
Module 8 : Nutritional Requirements for Infants, Growing Children and Teenagers
Module 9 : Nutrition for Women, Nutritional Requirements during Pregnancy, Lactation and Menopause
Module 10 : Dietary Reference Values in the UK; Duties, Responsibilities and Job Profile of a Nutritionist
Module 1: Introduction
Module 2 : History of Dog Grooming
Module 3 : Anatomy and Health, Parasites, Infections & Zoonotic Diseases in Dogs
Module 4 : Pre-grooming Health Assessment
Module 5 : Coat and Skin Disorders and How to Groom a Dog
Module 6 : Getting Started
Module 7 : Animal Training, Dealing with Difficult Dogs & Training for Grooming
Module 8 : Prepping the Work Area
Module 9 : Pre-bath Preparation
Module 10 : How to Bath a Dog
Module 11 : Drying a Dog
Module 12 : Detail Grooming (Clipping, Scissoring, Eyes, Ears, Teeth, Feet, Bottoms)
Module 13 : Cleaning Your Working Environment
Module 14 : Grooming Specialities
Module 15: Law in the Workplace, First Aid and Emergency Care
Module 01: Understanding Workplace Violence
Module 02: Preventative Measures
Module 03: Bullying in the Workplace
Module 04: Is Someone Being Bullied?
Module 05: Conflict Resolution
Module 01: Introduction to Myers-Briggs Test and Theory
Module 02: Reporting Methods
Module 03: The Myers-Briggs Test Personalities and How to Apply Them
Module 04: What Each Dichotomy is and the Limitations of the Myers-Briggs Test
Module 01: Introduction to Coaching and Mentoring
Module 02: Coaching and Mentoring Skills
Module 03: Types of Coaching and Mentoring
Module 04: Coaching and Mentoring Career Certification Levels and Requirements
Module 01: Introduction to Neuro-Linguistic Programming
Module 02: Components and Techniques
Module 03: Benefits and Criticism
Module 04: Practical Applications
Module 01: The Importance of Designing Fitting Rooms & How to Improve Shoppers´ Fitting Room Experience
Module 02: Design Fitting Rooms for Increased Comfort, Customer Experience and Retail Sales
Module 03: The Role of Employees in Fitting Rooms to Improve Customer Experience and Increase Retail Sales
Module 04: Fitting Room Door or Curtains
Module 01: Introduction to Child Counselling
Module 02: Common Problem Areas
Module 03: Common Approaches and Strategies
Module 04: Counselling Through The Ages
Module 01: Introduction and Carbohydrates
Module 02: Proteins
Module 03: Fats
Module 04: Hydration, Vitamins and Minerals
Module 01: Introduction to Mental Health First Aid
Module 02: Depression and How to Approach It
Module 03: Anxiety and How to Approach It
Module 04: Obsessive-Compulsive Disorder and How to Approach It
Module 01: Introduction to British Sign Language and Overview of Worldwide Sign Language
Module 02: Deaf Awareness and Career Opportunities for People Who Know Sign Language
Module 03: Foundation – Letters
Module 04: Foundation – Numbers
Module 05: Foundation – Colours
Module 06: Foundation – Animals
Module 07: Basic – People
Module 08: Basic – Hobbies
Module 09: Basic – Weather
Module 10: Basic – Transport
Module 11: Basic – Time
Module 12: Expansion – Greetings
Module 13: Expansion – Daily Life
Module 14: Expansion – Home
Module 15: Expansion – Question forms
Module 16: Expansion – Expressions
Module 17: Expansion – Food and Drink
Module 18: Expansion – Compass
Module 01: Introduction to GDPR
Module 02: The Details of Data
Module 03: Legal Accountability and the GDPR
Module 01: Background and History
Module 02: Cash Flow Statement Categories
Module 03: Methods and Rules
Module 04: Important Tips and Documents
Module 01: Introduction to Xero
Module 02: Getting Started and Setting Up Your Account
Module 03: The Xero Dashboard for Desktop
Module 4: Using the Business Tab
Module 05: Using the Accounting Tab
Module 06: Using the Payroll Tab
Module 07: Using the Contacts Tab
Module 08: Comparing Xero to Other Accounting Software
Module 09: Xero Subscription Options
Module 10: The Xero Dashboard for Mobile
Module 01 – Introduction to Phonics
Module 02 – Working with Phonics
Module 03 – Common Challenges of Teaching Phonics
Module 04 – Approaches to Phonics
Perception Test
Module 05: Regulations and Legalities
Module 01: Understanding Behaviour
Module 02: Inside The Classroom
Module 03: Your Relationship with The Students
Module 04: Dealing with Problems
Module 01: Introduction to Christmas
Module 02 : Planning and Prepping for the Christmas Holiday
Module 03 : Christmas in a Working Environment
Module 04 : Christmas Shopping
Module 05 : Decorating a Christmas Tree
Module 06 : Christmas Cooking
Module 07 : Christmas Pudding And Other Desserts
Module 08 : Setting the Table for Christmas Dinner
Module 09 : Christmas Drinks
Module 10 : Hosting Christmas (Or Boxing) Day
Module 11 : Wrapping, Personalisation and Packaging
Module 12 : Christmas Games For The Whole Family
Module 13 : Managing Stress at Christmas
Module 14 : Making and Decorating a Christmas Cake
Module 15: Making Christmas Magical for Children
Module 16: Other Considerations for Christmas
Module 01: What Animal Physiotherapy Is and Why It Is Used
Module 02: Types of Animal Physiotherapy Treatments and Assistive Devices
Module 03: How an Animal Physiotherapist Assesses a Pet for Treatment
Module 04: Becoming a Veterinary Physiotherapist
Module 01: Introduction and the Home Report
Module 02: Buying Property Part 1
Module 03: Buying Property Part 2
Module 04: Selling Property
Module 01: Introduction and Requirements
Module 02: Training and Preparation
Module 03: Roles and Responsibilities Part 1
Module 04: Roles and Responsibilities Part 2
Module 01: Introduction and Sports Physiology
Module 02: Sports Psychology
Module 03: Sports Kinesiology
Module 04: Biochemistry
Module 01: What is the General Data Protection Regulation?
Module 02: The Main Principles Underpinning the GDPR
Module 03: Individual Rights under the GDPR
Module 01: Introduction and Education
Module 02: Personal Traits
Module 03: Roles and Tasks Part 1
Module 04: Roles and Tasks Part 2
Module 01: Introduction and Symptoms
Module 02: Causes and Complications
Module 03: Diagnosing and Testing
Module 04: Risk Factors, Prevention and Treatment
Module 01: Listening Skills
Module 02: Changing Your Perspective
Module 03: How to Negotiate
Module 04: Assertive Behaviour
Module 1: What is CBT?
Module 1: What is CBT?
Module 2: Behavioural Neuroscience
Module 3: Acceptance Commitment Therapy, Behavioural Therapy and Cognitive Analytic Therapy
Module 4: The Structure of CBT Therapy
Module 5: Using CBT in the Treatment of Eating Disorders
Module 6: CBT in the Treatment of Depression
Module 7: CBT in the Treatment of Stress and Anxiety
Module 8: How CBT Can Be Used To Improve Relationships
Module 9: How CBT Can Be Used To Treat Addiction
Module 10: Working as a CBT Therapist
Module 1 : Introduction to Event Management
Module 2 : Strategic Management
Module 3 : Customer Service Skills/ Personal Qualities Required
Module 4 : Types of Event
Module 5 : Promoting the Event
Module 6 : Event Management Finances & Ticketing
Module 7 : Staging and Design
Module 8 : Dealing with Suppliers
Module 9 : Event Management Logistics & Troubleshooting
Module 10 : Managing Your Team
Module 11 : Health and Safety for Events
Module 12 : Legal Issues and the Law
Module 13 : Measuring The Success of Your Event & Creating Sustainable Events
Module 14 : Building a Legacy for Your Event
Module 15 : Starting Your Own Event Planning Business
Module 16 : Marketing, Insurance & Tax
Module 01: What is Reiki?
Module 02: The Animal Reiki Experience
Module 03: Animal Reiki Treatment Tips
Module 04: Animals that can be Effectively Treated with Reiki
Module 01: Introduction to LGBTQ Communities
Module 02: Challenges Faced by LGBTQ Members in the UK
Module 03: Rendering Educational Institutions, Parents and Family Members Sensitive to LGBTQ Needs
Module 04: How to Create an Inclusive Society for LGBTQ Members
Module 01: A Background to Social Media Careers
Module 02: Social Media Jobs
Module 01: Introduction, Definition and Causes
Module 02: Chattel Slavery and Government-forced Labour
Module 03: Human Trafficking
Module 04: Occupational Slavery
Module 01: Introduction and Background
Module 02: Advanced Planning and Staff Training
Module 03: Lockdown Principles and Procedures
Module 04: Full Lockdown Plan
Module 01: Introduction and Legislation
Module 02: Safeguarding Needs and Key Players
Module 03: Safety Tips for Students
Module 04: Digital Safety
Module 01: Personal Finance: Managing Debt and Budgeting
Module 02: Personal Finance: Being Prepared and Saving
Module 03: Introduction to Mortgages
Module 04: Mortgages Part 2
Module 01: The Preliminary Buying Process
Module 02: The Selling Process
Module 03: Property Development Costs
Module 01: What is Terrorism?
Module 02: The ‘Prevent Duty’ Initiative to Counter Terrorism
Module 03: What Does Radicalisation Mean?
Module 04: The Prevent Duty Translated Into Action
Module 01: Why Managing People can be a Challenging Task
Module 02: Effective Ways to Manage People
Module 03: Handling Difficult People and Managing Diverse Teams
Module 01: Defining the Meaning of Interpersonal Skills
Module 02: Using Interpersonal Skills in the Workplace
Module 03: Learning and Using Interpersonal Skills
Module 01: Introduction to the Art of Budgeting
Module 02: How to Create a Practical and Effective Budget
Module 03: The 50/20/30 Rule and Budgeting Tips
Module 01: Introduction to the Art of Influencing People
Module 02: The Role of Influencing Skills in Management
Module 03: How to Influence people the Right Way
Module 01: Introduction and Checklist
Module 02: Risk Assessment
Module 03: Preparing a Homeworker Health and Safety Policy
Module 01: Introduction to Safeguarding for Teachers
Module 02: Early Warning Signs
Module 03: Abuse and Neglect
Module 04: Taking Action
Module 01: What are British Values
Module 02: How Schools can Promote British Values
Module 03: Democracy and the Rule of Law
Module 04: Individual Liberty, Mutual Respect and Tolerance
Module 01: Internet Safety Concerns for College Students
Module 02: How College Students can Keep Safe Online
Module 01: Background and Responsibilities
Module 02: Choosing the Right First Aid Appointed Person
Module 01: Who can You Trust
Module 02: What Can You Trust Online
Module 03: Resources
Module 01: A Brief Overview of the Mental Capacity Act 2005
Module 02: The Five Principles That Underlie Mental Capacity Assessment
Module 03: Legal Issues and the CMSL Principle
Module 01: Safety Practices and Self-Care
Module 02: Cleanliness and Hygiene
Module 03: Emergency Readiness
Module 01: Home Education as a Schooling Option
Module 02: Useful Tips for Home Schooling
Module 03: The De-Registration Process
Module 01: Definition and Introduction
Module 02: The Fundamental Domiciliary Care Standards
Module 03: Finding Domiciliary Care
Module 04: Providing Domiciliary Care
Module 01: Epilepsy and Its Causes
Module 02: Seizure Threshold and Diagnosis
Module 03: Signs and Symptoms of Epilepsy
Module 04: Treatments for Epilepsy
Module 01: Introduction to Deprivation of Liberty Safeguards
Module 02: Deprivation of Liberty Safeguards Codes of Practice
Module 03: Assessments Procedure for DoLS Authorisation
Module 01.1: Microsoft Teams App Overview
Module 02.1: Create the Team, Add Owners and Members, Adding Channels to Generate the Team Structure
Module 02.2: Team Roles
Module 02.3: Member Permissions
Module 02.4: Channels
Module 02.5: Team Options
Module 03.1: Conversations as Chats
Module 03.2: Private Chat
Module 03.3: Mentions
Module 03.4: Meetings
Module 04.1: Microsoft Office Documents
Module 04.2: Uploading
Module 04.3: Editing Documents in Teams
Module 04.4: Moving Documents
Module 04.5: Including and Using Other Apps
Module 04.6: Archiving a Team
Module 05.1: Frequently Used Commands
Module 01: The Different Types of Cleaning Jobs
Module 02: Chemical Safety and Competence
Module 03: Meeting Clients and Your Behaviour in Clients’ Homes/Workplaces
Module 04: Domestic House Cleaning
Module 05: Cleaning Products and Clothing
Module 06: Food Kitchen Cleaning
Module 07: Bathrooms and Toilets
Module 08: Office Cleaning
Module 1: The Principles of Nutrition
Module 02: How to Encourage Your Clients to Make Healthy Food Choices
Module 01: Common Facts and Myths
Module 02: The Ketogenic Diet
Module 03: The Paleo Diet
Module 04: The Mediterranean Diet
Module 05: The Vegan Diet
Module 01: Commonly Misspelt Words
Module 02: Using Prefixes
Module 03: Using Suffixes
Module 04: Capitalisation and Spelling Games and Puzzles
Module 00: Introduction
Module 01: What is Yoga?
Module 02: Understanding Anatomy and Physiology
Module 03: Hormones
Module 04: Breathing Techniques
Module 05: Standing Yoga Postures
Module 06: Seated Yoga Poses
Module 07: Supine and Prone Postures
Module 08: Inverted
Module 09: Twists and Backbends
Module 10: Class Management
Module 01: Understanding the Principles of Nutrition
Module 02: The Importance of Macronutrients
Module 03: Nutritional Assessment Tools
Module 04: Nutritional Strategies
Module 05: Evaluating Sources of Nutritional Information
Module 01: Designing Your Home or Outdoor Exercise Plan
Module 02: Environmental and Physical Safety
Module 03: Cardiovascular Exercises
Module 04 : Strength Exercises
Module 5: Flexibility, Balance and Coordination Exercises
Module 1: Introduction to Zen Gardening
Module 2: Elements in a Zen Garden
Module 3: Creating Your Zen Garden
Module 4: Water Features in a Zen Garden
Module 5: Caring for Your Zen Garden
Module 1: Introduction to Urban Gardens
Module 2: Choosing Plants for your Urban Garden
Module 3: Planting and Maintaining an Urban Garden
Module 4: Caring for and Getting More Out of an Urban Garden
Module 5: Beyond the Urban Garden
Module 01: What Is Motivation and Why Is It Important In The Workplace?
Module 02: What Actually Motivates Employees?
Module 03: How To Recognise & Reward Employees
Module 04: Why Employee Involvement Boosts Motivation
Module 05: Creating a Motivating Workplace Environment
Module 01: What is bullying?
Module 02: What is Cyberbullying?
Module 03: Why children bully
Module 04: Short and long term effects of bullying and how to spot the signs of bullying
Module 05: What can parents do if their child is being bullied?
Module 06: What to do if your child is a bully?
Module 07: Teachers’ perspective on bullying in schools
Module 08: Identity-based bullying & special cases
Module 09: The Equality Act 2010
Module 10: Government & Ofsted guidance on tackling bullying in schools
Module 01: What Coronavirus Is
Module 02: How and Why Coronavirus Makes People Sick
Module 03: How to Protect Yourself and Employees from Coronavirus
Module 04: What The Government is Doing and What the Future Holds
Module 01: Aims and Objectives
Module 02: The Principles of Nutrition
Module 03: Nutritional Strategies
Module 04: Nutritional Assessment Tools
Module 05: Physical Activity in Older Adults
Module 01: Why Nutrition is Crucial to Fitness
Module 02: The Role of Diet in Managing Diabetes
Module 03: Nutritional Strategies for Diabetes
Module 04: The Effect of Protein, Fats and Sugar on a Diabetic Diet; Weight Loss and Exercise
Module 05: Diabetic Diet for Building Muscle and Sports Performance
Module 1: Introduction to Painting and Decorating
Module 2 : Health and Safety in the Painting and Decorating Industry
Module 3 : Painting: The Basics
Module 4 : Painting and Wallpapering
Module 5 : Tiling, and Owning Your Own Business
Module 01: Introduction to Massage Therapy
Module 02 : The Anatomy
Module 03 : Equipment
Module 04: Techniques
Module 05: Full Body Massage
Module 06: Swedish Massage
Module 07: Lomi Lomi Massage
Module 01: Reflexology
Module 02: The Effects of Reflexology on the Body
Module 03: Foot Reflexology
Module 04: Foot Reflexology – The Treatment
Module 05: Hand Reflexology
Module 01: Introduction To The Veterinary Industry
Module 02: Qualifications For Veterinary Support Assistants
Module 03: Health And Safety Laws And Regulations
Module 04: Care and Monitoring of Inpatients
Module 05: Animal Health And Welfare
Module 06: Key Veterinary Terminology And Equipment
Module 07: Common Procedures
Module 08: Animal Handling
Module 9: Dealing With Emergencies
Module 10: Customer Service In The Veterinary Practice
Module 01: Oven Cleaning an Introduction
Module 02: Why Train in Oven Cleaning?
Module 03: The Different Types of Oven Cleaning Jobs Available
Module 04: Oven Cleaning Equipment
Module 05: Chemical Safety, Compliance and Legal Requirements
Module 06: Working Conditions
Module 07: Oven Cleaning Techniques and Standards Expected
Module 08: Cleaning AGA and Rayburn Cookers
Module 09: Commercial Oven Cleaning
Module 10: Green Oven Cleaning
Module 11: Running an Oven Cleaning Service
Module 12 : Starting Your Own Oven Cleaning Service
Module 13: Business Insurance, Equipment and Tax
Module 14: Hiring People to Work for You
Module 01: The Origin and Definition of the Word “Midwife”
Module 2 : The History of Midwifery from the Ancients to Modern Times
Module 03 : Roles and Responsibilities of the Midwife
Module 04: Are You Suited to a Career as a Midwife?
Module 05: Qualifying as a Midwife
Module 6 : How Midwives Are Educated and Practice Around the World
Module 07: Women’s Rights and Birth Options
Module 8 : How Midwives Support Socially Disadvantaged Women
Module 9 : Cultural Safety in Relation to Midwife Care
Module 10: Antenatal Care and Screening
Module 11: How Midwives Support Women Through Labour and Birth
Module 12: The Aims of Postnatal Care as a Midwife
Module 13: The Importance of Breastfeeding
Module 14: Blood Pressure Monitoring and Pre-Eclampsia
Module 15: Infection Control and Hygiene
Module 16: Collecting Specimens
Module 17: Administration of Medicines and Injections
Module 18: Venepuncture
Module 19: The Female Anatomy
Module 20: Labour
Module 21: List of Abbreviations
Module 22: Medications and Pregnancy
Module 23: Communication for Midwives
Module 24: Emergencies and Caesarean Section
Module 25: Birthing Environment and Home Births
Module 26: Initial Baby Check and Examination
Module 27: Conditions with Labour and Pregnancy
Module 28: Mental Health Issues and Pregnancy
Module 01: Introduction to Kids’ Party Planning Course
Module 02: Types of Children’s Parties
Module 03: Boys vs. Girls Parties
Module 04: Setting Up Your Own Kids’ Party Planning Business
Module 05: Equipment Needed
Module 06: Extra Services / Upsells
Module 07: Staff and Training
Module 08: Dealing with Difficult Children
Module 09: Planning and Managing Time at a Party
Module 10: Pricing and Costs Associated With Party Planning
Module 11: Parties for Girls – Pamper and Princess Parties
Module 12: Balloon Modelling for Parties
Module 13: Face Painting
Module 14: Bouncy Castles and Soft Play Parties
Module 15: Music Parties for Kids and Teens
Module 16: Themed Kids Parties and Mascots
Module 17: Clown and Magic Parties
Module 18: Parties for Pirates, Princesses, and Knights
Module 19: Craft Parties
Module 20: Seasonal and Holiday Parties
Module 21: Do’s and Don’ts for Parties: Handling it When Things Go Wrong
Module 01: What is Manual Handling? How the Way You Work Affects Your Safety
Module 02: The Safe Lifting Process – Effective Lifting, Handling and Carrying
Module 03: Good Practice for team Lifting
Module 01: Slips, Trips and Falls – The Definition – Risk Assessments
Module 02: Flooring
Module 03: Footwear
Module 04: Human Factors – Cleaning
Module 05: Avoiding Slips, Trips and Falls – Employer and Employee Responsibilities
Module 01 : What Is Stress?
Module 02: Regulations
Module 03: Signs and Symptoms
Module 01: What’s Behind Crystal Healing
Module 02: About Amethyst and Apatite
Module 03: Green Serpentine, Turquoise Gemstone and Quartz
Module 04: The Blood Stone and How to Choose the Right Crystals
Module 01: The Origins of Colour Healing
Module 02: How Does Colour Healing Work
Module 03: Chakras, Application of Colour and Colour Therapy
Module 04: Colour in our Living Environment
Module 05: Colour List
Module 01: An Introduction to First Degree Usui Reiki
Module 02: Reiki Principles and Preparing for Reiki
Module 03: Treating Yourself and Others with Reiki
Module 04: Group Treatment, Reiki in Pregnancy and Reiki for Animals
Module 05: An Introduction to Second Degree Usui Reiki
Module 06: New Possibilities with Reiki 2
Module 07: Distant or Absent Reiki Healing
Module 08: Examples of Sending Distant Reiki Healing and Working with Reiki 2
Module 09: Non Traditional Reiki Symbols and Extra Reiki Hand Positions
Module 10: Combining Reiki with other Healing Disciplines
Module 11: An Introduction to Third Degree Usui Reiki
Module 12: Non-Traditional Usui Reiki Master Symbol and the Reiki Attunement Ceremony
Module 13: Reiki 1 Attunements
Module 14: Reiki 2 Attunements
Module 15: Reiki 3 Attunements
Module 16: Fast Track | Combined Reiki 1, 2 and 3 Attunements and Distant Attunements
Module 17 : More Advanced Reiki Techniques
Module 01: Fire and Explosions in the Workplace
Module 02: Manual Handling
Module 03: Slips, Trips and Falls
Module 04: Electrical Awareness
Module 01: What Makes a Healthy/Unhealthy Workplace?
Module 02: Work Related Stress – Effects of Stress
Module 03: Mental Health Problems
Module 04: Reducing and Preventing Stress
Module 05: Substance Abuse – Part 1
Module 06: Substance Abuse – Part 2
Module 07: Recognising and Managing Substance Abuse
Module 01: Getting Started
Module 02: Creating Your Facebook Ad
Module 03: Experimenting, Testing and Tracking
Module 04: Ad Placements and Campaigns
Module 01: Microsoft Word Mail Merge
Module 01: Definition and Introduction
Module 02: Traits and Skill Sets
Module 04: Careers in Graphic Design
Module 01: Entry Level 1
Module 02: Entry Level 2
Module 03: Entry Level 3
Module 1: Introduction/Time and Priority Management
Module 2: Assertiveness
Module 3: Improving Personal Effectiveness
Module 4: Stress Management
Module 5: Customer Relationship Management
Module 6: Dealing with Difficult People and Situations
Module 7: Working in Teams
Module 8: Negotiation Skills
Module 9: Data Protection in the Workplace
Module 10: Job Interview & CV Writing Skills
Module 01: Introduction & Types
Module 02: Angles & Poses
Module 03: Selfie Editing
Module 04: Selfie Do´s & Don´ts
Module 01: Introduction, Career Opportunities and Reasons to Learn Hairdressing
Module 02: History of Hair
Module 03: Job Availability and Working in the UK Hairdressing Industry
Module 04: Anatomy of Hair and Scalp
Module 05: Hair and Scalp Analysis
Module 06: Equipment needed to do Hair
Module 07: Hair Care Products
Module 8 : Client Communications & Consultation
Module 9 : How to Work with different Hair Types
Module 1 : Introduction to Waxing and Hair Removal
Module 10: Strategies and Ideas for a Successful Salon
Module 2 : Anatomy and Physiology Relating to this Treatment
Module 11 : Hair Colour and Hair Shape
Module 12: Professional Hair Washing, Shampoo and Conditioning
Module 3 : Hair Removal Methods
Module 13: Everything about Blow-drying
Module 4 : Completing Client Consultation
Module 14: Step-by-Step Hair Styling Techniques
Module 15: Hair Colouring Techniques
Module 5 : Health, Hygiene and Safety Legislation
Module 6 : Professional Ethics and Client Records
Module 7 : Professional Image
Module 16: Hairstyles for Weddings and Special Occasions
Module 17: Hairstyles for Children
Module 8 : Preparation of Products, Equipment and the Client
Module 9 : Materials Required
Module 10 : Safety Precautions Relating to Wax
Module 18: Hair Up-Styling and Braiding Techniques
Module 19: Everything that you need to know about Hair Extensions
Module 11 : Function of the Skin
Module 12 : Sanitation and Sanitisation
Module 20: Head and Scalp Massage
Module 13 : Preparing for Application and Removal
Module 14 : Face
Module 21: Personal Presentation and Hygiene in a Salon
Module 15 : Above the Lip
Module 22: Analysing the Pros and Cons of Working in the Hairdressing Industry
Module 16 : The Chin
Module 17 : Eyebrows
Module 23: Salon Reception and Customer Service
Module 18 : Underarms
Module 24: How to Set Up and Start your Own Salon Business
Module 19 : Arms
Module 25: Marketing Strategies for Salon Businesses
Module 26: Initial Funding, Setting Prices and Managing Costs
Module 20: Chest
Module 27: Forms and Record Keeping
Module 21: Legs (Upper and Lower)
Module 22: Back
Module 23: Bikini Area
Module 24: Aftercare
Module 25: Dos and Don’ts and What to do When Things Don’t go to Plan
Module 01: Your Introduction to Becoming a Face Painter
Module 02: The Types of Work/Jobs Face Painters Do
Module 3: The Equipment and Materials You Will Need for Face Painting
Module 04: Code of Conduct / Child Protection
Module 05: Health & Safety and Risk Assessments
Module 06: The Basics of Face Painting
Module 07: Carrying Out Your Duties
Module 08: Skin Care
Module 1 : Sound Healing and The Chakras
Module 09: Starting / Running Your Own Business
Module 2 : Understanding Sound and Light
Module 10: Taking / Managing Bookings – Establishing Job Requirements – and Time Planning
Module 3 : Grounding and Chakra Sounds
Module 11: Pricing and Costs
Module 4 : Sound Therapy
Module 12: Insurance, Accounting and Tax
Module 5 : Sound and Music in Our Environment
Module 13: Marketing Your Business & Social Media
Module 14: The Do’s and Don’ts and What to Do When Things Don’t Go to Plan
Module 15: How to do a Dog Face Paint Design
Module 16: How to do a Cat Face Paint Design
Module 17: How to do a Butterfly Face Paint Design
Module 18: How to do a Dolphin Face Paint Design
Module 19: How to do an Elephant Face Paint Design
Module 20: How to do a Monkey Face Paint Design
Module 21: How to do a Frog Face Paint Design
Module 22: How to do a Rabbit Face Paint Design
Module 23: How to do a Swan Face Paint Design
Module 24: How to do a Tiger Face Paint Design
Module 25: How to do a Kissing Fish Face Paint Design
Module 26: How to do a Unicorn Face Paint Design
Module 27: How to do a Reindeer Face Paint Design
Module 28: How to do a Dinosaur Face Paint Design
Module 29: How to do a Pumpkin Face Paint Design
Module 30: How to do a Spiderman Face Paint Design
Module 31: How to do a Batman Face Paint Design
Module 32: How to do a Minnie Mouse Face Paint Design
Module 33: How to do a Frozen Face Paint Design
Module 34: How to do a Black Swirl Face Paint Design
Module 35: How to do a Clown Face Paint Design
Module 36: How to do a Masquerade Mask Face Paint Design
Module 37: How to do a Princess Face Paint Design
Module 38: How to do a Sunset Face Paint Design
Module 39: How to do a Flower Face Paint Design
Module 40: How to do a Hibiscus Flower Face Paint Design
Module 01: The Vegan Lifestyle
Module 02: The Healthy Vegan Diet
Module 03: Proteins
Module 04: Food Detective
Module 05: Lifestyle
Module 06: Pregnancy and Children
Module 1 : Introduction to Massage Therapy
Module 2 : The Anatomy
Module 3 : Equipment
Module 4 : Techniques
Module 5 : Sports Massage
Module 6 : Anti-cellulite Massage
Module 7 : Pregnancy Massage
Module 8 : Medical Massage/Massage for Special Groups of People
Module 9 : Baby Massage
Module 01: Sun Salutations – Sanskrit, Asanas
Module 02: Sun Salutation A – Alignment, Breathing
Module 03: Sun Salutations B
Module 01: Introduction to Massage Therapy
Module 02: The Anatomy
Module 03: Equipment
Module 04: Techniques
Module 05: Eastern / Indian Head Massage
Module 06: Facial Massage
Module 07: Back and Neck Massage
Module 01: Introduction to Health and Safety in the Workplace
Module 02: Risk Assessment in the Workplace
Module 03: Manual Handling in the Workplace
Module 04: Essential Manual Handling – What is Manual Handling? How the Way You Work Affects Your Safety
Module 05: Essential Manual Handling – The Safe Lifting Process – Effective Lifting, Handling and Carrying
Module 06: Essential Manual Handling – Good Practice for Team Lifting
Module 07: Slips, Trips and Falls – The Definition – Risk Assessments
Module 08: Slips, Trips and Falls – Flooring
Module 09: Essential Electrical Safety
Module 10: Stress Management (Employees) – Introduction – What is Stress?
Module 11: Stress Management (Employees) – Regulations
Module 12: Stress Management (Employees) – Signs and Symptoms
Module 01: Emotional Intelligence
Module 02: Improve Your Social Skills
Module 03: How to Talk to Anyone, Anytime, Anywhere
Module 04.01: Promoting Positive Behaviour | Creating an Environment that Promotes Positive Behaviour
Module 04.02: Promoting Positive Behaviour | Modelling Positive Behaviour
Module 04.03: Promoting Positive Behaviour | Reinforcing Positive Behaviour
Module 04.04: Promoting Positive Behaviour | Coaching Techniques that Promote Positive Behaviour
Module 05.01: Interpersonal Skills Certification | Defining the Meaning of Interpersonal Skills
Module 05.02: Interpersonal Skills Certification | Using Interpersonal Skills in the Workplace
Module 05.03: Interpersonal Skills Certification | Learning and Using Interpersonal Skills
Module 06: The Importance of Ethics
Module 07: Mindful Listening
Module 08: Building Your Confidence and Self-Esteem
Module 09: Managing Emotions at Work Certificate
My First Module
Part 1
Module 01: Setting Up Before the Client Arrives
Module 02: The Facial Structure, Skin Types, Contraindications and Contra-actions
Module 04: Cleansing and Exfoliation
Module 05: Steaming and Extraction
Module 06: The Techniques and Benefits of a Facial Massage
Module 07: The Application of Masks, Toner, Serum, Eye Cream and Moisturiser
Module 01: The Fundamentals
Module 02: Joining and Scheduling Meetings
Module 03: Additional Zoom Features
Module 04: Add-Ons and Pricing Plans
Module 05: The Correct Zoom Procedures
Module 01: Data Protection Definitions and Principles
Module 02: Data Protection Law
Module 03: Information and Cybersecurity
Module 04: Freedom of Information Act
Module 01: Soap Making History
Module 02: Why Make Your Own Natural Soaps?
Module 01: Determining Your Requirements and Knowing Your Audience
Module 02: Choosing Your Subject and Creating an Appropriate Course Pattern
Module 03: How to Model Your Course and Setting Your Rates
Module 03: Soap Chemistry
Module 04: Choosing or Creating an Online Platform on Which to Sell Your Courses
Module 05: Marketing Your E-learning Platform and Creating a Niche
Duty Of Candour
Module 04: The Fundamentals
Module 1 sample
Module 05: Equipment
Module 01: Your Skin
Module 02: Your Night Routine
Module 06: Key Ingredients
Module 03: Your Day Routine
Module 07: Botanicals for Well-being, Skin Nourishment and Dyes
Module 04: Retinoid
Module 05: Face Masks
Module 08: Aroma Crafting: The Art of Blending Oils
Module 06: Alpha-Hydroxy Acids (AHAs) and Ultrasounds
Module 09: Cold Process Soap Making
Module 07: Review
Module 10: Hot Process Soap Making
Module 11: Handmilling or Rebatching
Module 12: Liquid Soap
Module 13: Cream Soaps
Module 14: Finishing, Decorating and Packaging
Module 01: Construction Design and Management Regulations 2015
Module 02: HSE Notification and Application
Module 03: Duty-Holders’ Responsibilities (1) Pre-Construction Information
Module 04: Duty-Holders’ Responsibilities (2) Construction Phase Plan
Module 05: Duty-Holders’ Responsibilities (3) Health and Safety File
Module 15: Crafting your Own Soap Recipes
Module 16: Selling your Soap
Module 17: Glossary & Resources
Module 1 – Introduction
Module 2 – National Shipping Secretary’s Introduction
Module 3 – Key Principles of Health and Safety
Module 4 – Reading/Research
Module 5 – Acts Governing Maritime Health and Security
Module 6 – Offshore and Onshore Rules and Regulations
Module 7 – Workplace Risk Mapping
Module 8 – Stress
Module 9 – Summary of Learning
Module 01: Background and Types of Licences
Module 02: The Application Process
Module 03: Designated Premises Supervisors
Module 04: Objectives and Conditions
Module 1 – Fire Prevention
Module 2 – Fire Action
Module 01: Introduction to Mental Health in the Construction Industry
Module 02: Common Mental Health Problems: Depression and Anxiety
Module 03: Seeking Help
Module 04: Shifting Stigma in the Construction Industry
Module 05: Your Wellbeing Toolbox
Module 01: An Overview of Racism
Module 02: The Evolution of Racism and Cultural Awareness
Module 03: Anti-Racism Laws in the UK
Module 04: How to Combat Racism at Work
Module 01: What Is Trauma?
Module 02: Chronic Trauma and Post-traumatic Responses
Module 03: Childhood and Developmental Trauma
Module 04: Post-Traumatic Stress Disorder (PTSD)
Module 05: Coping Strategies for Trauma
Directed Numbers
Subtract Directed number
Introduction to the Hatha Yoga Foundation Level Course
Module 01: What Yoga Is
Module 02: Yoga and You
Module 03: Preparation
Module 04: Yoga Postures
Module 05: Yoga Twists
Module 06: Yoga Know-How
Module 07: Using Props
Presentation
Module 08: Yoga and Meditation
Module 09: Tips for Success
module 1
Module 2
Module 3
module 4
EXERCISE 1
MODULE 5
Module 01: Introduction and Responsibilities
Module 02: Childcare Settings
Module 03: Legislation and Registration
Module 04: Child Protection & Safeguarding Part 1
Module 05: Child Protection & Safeguarding Part 2
Module 06: Maintaining Professional Boundaries
Module 07: Transport and Media Safety
Module 08: Child Behaviour
Module 01: Mindset and Mental Wellbeing
Module 02: Social Wellbeing
Module 03: Nutritional Wellbeing and Immunity
Module 04: Exercise and Physical Wellbeing
Module 05: Creating a Healthy Routine
Module 1: Introduction To The UK Driving Theory Test
Module 01: The Primary Survey
Module 02: The Secondary Survey
Module 03: Paediatric CPR
Module 04: Treating Potentially Serious Secondary Injuries
Module 05: Further Significant Paediatric Illnesses and Conditions
Module 2: Rules For Pedestrians and Users Of Powered Wheelchairs and Mobility Scooters
Module 3: General Rules, Techniques and Advice for All Drivers and Riders
Module 4: Rules For All Drivers and Motorcyclists
Module 5: Driving in Adverse Weather Conditions and Accommodating Road Users Requiring Extra Care
Module 6: Traffic Signs
Module 7: Maintenance, Breakdowns and Other Incidents
Module 8: Manoeuvres and Junctions
Module 9: How to Revise for the Theory Test
Module 10: Taking the Practical Driving Test
Module 01: Suicide Awareness and Stigma
Module 02: Risk Factors
Module 03: Understanding the Signs
Module 04: Social Isolation and COVID-19
Module 05: Supporting the Vulnerable
Module 01: Introduction, Signs and Symptoms
Module 02: Causes and Triggers
Module 03: Treatment
Module 04: Tips for Parents and Teachers
Module 09 : Commercial Kitchen Cleaning
Module 10 : Hospital/Medical Practice Cleaning
Module 11: Industrial Cleaning Equipment
Module 12: Steam and Green Cleaning
Module 13: Pressure Washing and Machine Sweeping
Module 14: Providing an Ironing Service
Module 15: Dealing with Non-Routine Waste
Module 01: The Naturopathic Lifestyle
Module 02: Cellular Hydration
Module 03: Nutrition
Module 04: Natural Therapies – Herbalism and Homeopathy
Module 05: Natural Therapies – Iridology
Module 06: Natural Therapies – Flower Remedies
Module 07: Physical Therapies
Module 08: Aromatherapy and Emotional Wellbeing
Module 00: Mindfulness for Children Course
Module 01: An Introduction to Mindfulness
Module 02: Sound Exercises
Module 03: Touch
Module 04: Outdoor Activities
Module 05: Vision Exercises
Module 06: Meditation
Module 07: Drawing Exercises
Module 08: Be a Superhero
Module 00: Relationship Counselling Course Introduction
Module 01: Relationship Counselling: Emotional Focussed Therapy
Module 02: Romantic Attachments
Module 03: Emotional Experience
Module 04: Patterns
Module 05: Roles Within Conflict
Module 06: Working Together
Module 07: Withdrawing and Pursuing
Module 08: Overcoming Blocks
Nordic Overview
Using Nordic
Client Specific
Module 00: Professional Counselling Course On PTSD
Module 01: PTSD Introduction
Module 02: The Effects of PTSD
Module 03: Clues
Module 04: Children and Teenagers
Module 05: Identity and PTSD
Module 06: Medication
Module 07: Mind and Body
Module 08: Recovery Journey
Module 01: Introduction to the Business Administration Course
Module 02: Diary Management
Module 03: Business Letter Writing
Module 04: Composing Faxes, Memorandums and Emails
Module 05: Telephone Skills as a PA
Module 06: Hotel and Travel Arrangements
Module 07: Filing Systems
Module 08: Time Management Skills
Module 09: Invoicing and Petty Cash
Module 10: Customer Care
Module 11: Customer Complaints Management
Module 12: Work Planning
Module 13: Document Presentation and Proofreading
Module 14: Confidence Building
Module 15: Typing and Audio Skills
Module 16: How to Organise Effective Meetings
Module 17: How to Use Microsoft Outlook
Module 18: How to Use Excel – The Basics
Module 19: How to Use PowerPoint – The Basics
Module 20: Word Processing with Microsoft Word
Module 21: Customer Communication and Reception Skills
Module 01: What is Aromatherapy
Module 02: The Chemistry of Oils
Module 03: How to Choose Essential Oils
Module 04: How to Blend Essential Oils
Module 05: Recipes
Module 06: Storage
Module 07: The Starter Kit
Module 08: Starting an Aromatherapy Business
HSE-SU-TR-009 Fire Safety Awareness Rev1
Introduction
Introduction
Introduction
Introduction
Introduction
The importance of ‘the message’
Sales Psychology
Module 01: Designing Your Own Website
Module 02: Which Sites to Use to Create Your Website
Module 03: Building a Website from Scratch
Module 04: The Requirements for a Perfect Website
Module 01: Introduction to the Dental Profession, Dental Team and Standards of Practice
Module 02: Standards of Dental Practice in the UK
Module 03: Standards of Dental Practice in the UK (Part II)
Module 04: Dental Assistant Skills, Duties and Qualifications and How to Maintain and Organise a Dental Office
Module 05: Oral Health and Preventative Techniques
Module 06: Dental Terminology, Brushing and Flossing Techniques
Module 07: Fluoride and Oral Nutrition in Dentistry
Module 08: General, Head and Neck Anatomy and Physiology and Tooth Morphology
Module 09: Patient Care, Dental Charting and Chair-Side Assistance (I)
Module 10 : Chair Side Assistance (II), Anaesthesia/Sedation and Ergonomics
Module 01: Duties and Responsibilities
Module 02: Personal Development
Module 03: Duty of Care
Module 04: Equality and Diversity
Module 05: Working in a Person-Centred Way
Module 06: Communication
Module 07: Privacy and Dignity of Patients
Module 08: Nutrition and Hydration
Module 09: Mental Health, Dementia and Learning Disabilities
Getting Started
Module 10: Safeguarding Adults
Module 11: Safeguarding Children
Module 12: Basic Life Support
Module 13: Health and Safety
Module 14: Handling Information
Module 15: Infection Prevention and Control
Module 1 – Aim
Module 2 – Introduction
Module 3 – What is RF Radiation?
Module 4 – RF Spectrum
Module 5 – What are the potential health risks?
Module 6 – What to do to reduce risks
Module 7 – Avoidance
Module 8 – Exposure Levels
Module 9 – PPE
Module 10 – Engineering considerations
Module 11 – Do’s and don’ts
Module 12 – Working on RF systems
Module 13 – System testing and fault finding
Module 14 – Summary
Module 15 – Further information
MHC Induction
Probation and PMDS
Employee Handbook and Policies
Module 01: What is Safeguarding?
Module 02: Types of Child Abuse
Module 03: Identifying Abuse
Module 04: How to Report Abuse
Module 05: Understanding Why Internet Safety Is So Important – How Children Use the Internet Today
Module 06: Safe Use Of Social Media
Module 07: How to Help a Child Suffering Online Bullying Or Harassment
Module 08: Online Grooming and How to Prevent It
Module 09: How The Internet Affects Young People’s Attitudes Towards Sex and Relationships
Module 10: Tools To Help You Monitor Your Child’s Internet Use
Module 01: The Basic Principles of Warehouse Management
Module 02: Technology and Trends in Warehouse Management
Module 03: Warehouse Processes
Module 04: Picking and Warehouse Management
Module 05: Managing Warehouse Inventory
Module 06: Controlling, Verifying and Reporting Stock
Module 07: Inventory and Supply Chain in a Warehouse
Module 08: Managing People in a Warehouse
Module 09: Safety in a Warehouse
Module 10: Warehouse Cost Management
Module 11: An Introduction to Successful Transport Management
Module 12: The UK’s Travel Infrastructure – Road and Rail
Module 13: The UK’s Travel Infrastructure – Waterways, Ports and Airports
Module 14: Road Freight and Transport Management
Module 15: Passenger Road Transport and its Management
Module 16 : Rail and Transport Management
Module 17 : Transport Management for Ports and Inland Waters
Module 18 : Transport Management for Airlines
Module 19 : Trends, Challenges and Best Practice in Transport Management
Module 20 : Transport Management and Health and Safety
Mod 01: Intro and Aims of course
Mod 02: The Agency Background and Vision for the Future
Mod 03: Company Policies and Procedures and what handbooks are in use
Mod 04: The Compulsory Induction Training Required
Mod 05: Your Role What is a temporary team members tasks?
Mod 06:Ongoing Training and Appraisals
Mod 07: Payroll, HR and Admin
Mod 08: Review and Feedback
What is Hand-Arm Vibration
HAVS – Hazards and Health Concerns
What is Hand-Arm Vibration Syndrome?
Job Related and Individual Factors
Reducing the Risks
Induction
Module 01: Background and Importance
Module 02: Environmental Impact — Part 1
Module 03: Environmental Impact — Part 2
Module 04: Social Responsibility
Module 01: Introduction and Job Description
Module 05: Governance
Module 02: Traits and Skills
Module 03: Tools of the Trade
Your environment
Module 04: Pro Bartending Tips
Department for Education – Keeping children safe in education 2021
What areas does KCSIE cover?
Department for Education – Sexual Violence and Sexual harassment
Peer on Peer Abuse
Working Together
What should be in child protection policies
Responding to allegations against staff has been provided
More information has been included about specific safeguarding issues
Other areas that have been updated that do not relate to SWRAC
The role of the DSL has been strengthened
KCSIE now applies to providers of post-16 education
Structural changes have been made throughout
Oseyo induction
Module 01: Introduction
Module 02 : Different Types of Estate Agents
Module 03 : The Pros and Cons of Hiring an Estate Agent
Module 04 : Getting to Know Your Clients
Module 05 : A Day in the Life of an Estate Agent
Module 06 : Selling Property with an Estate Agent
Module 07: Valuation Process
Module 08 : Performing Viewings
Module 09 : Negotiating
Module 10 : Buying with an Estate Agent
Module 11 : Sales Progression
Module 12 : Technology
Module 13 : Investment Property
Module 14 : Letting Agents
Module 15: Property Management
Module 16: Laws and Regulations
QP001 Risk Management
Scorm Module Example
Introduction
Induction
Welcome to Key Training
Induction
Module 1
Module 2
Module 3
Module 01: Introduction to Sommeliers
Module 02: How to Become a Sommelier
Module 03: Qualifications and Skills of a Sommelier
Welcome to Stepping Stones
Module 04: The Right Place to Work, Self-Presentation and More
Induction
Module 01: What Is Sports Psychology?
Module 02: Sports Psychology Specialised Knowledge, Procedures and Skills and the Functions of Sports Psychologists
Module 03: How to Become a Sports Psychologist
Module 04: Sports Psychology Mental Training Tips, Where Sports Psychologists Work and Their Average Annual Salary
Module 01: Finance Life Hacks
Module 02: Education Life Hacks
Module 03: Home Life Hacks
Module 04: Hygiene Life Hacks
Module 01: An Introduction to Criminal Psychology
Module 02: Main Techniques in Criminal Psychology
Module 03: What is Required to Become a Successful Criminal Psychologist
Module 04: What to Expect When Working in the Criminal Psychology Field
Introduction
Module 1
Induction
Module 01: What is Safer Recruitment?
Module 02: Safe Recruiting Policies and Procedures
Module 03: Vetting Possible Candidates
Module 04: Induction and Training of New Staff
Module 05: Legislation and Guidelines in The Practice of Safeguarding and Recruiting Occasional Volunteers
Module 2
Module 3
Introduction
Induction
Powerpoint Module Example
Module 01: What Is Mental Health and Why Is It Important for Teachers?
Module 02: What is Mental Health Training for Teachers?
Module 3: Common Mental Health Problems
Module 01: Why Organic?
Module 02: Healthy Soil — a Great Place to Start
Module 4: Practical Support for Mental Health Problems
Module 03: The Benefits of Using Organic Fertilisers
Module 04: Companion Planting
Module 5: Bad Pests and Good Pests
Module 06: Plant Diseases and Organic Solutions
Module 01: Introduction to Stable Management
Workflow Training
Module 02: Conformation of a Horse
Module 03: The Best Environment for Horses
Module 04: Watering, Feeding and General Health
Module 05: Action, Psychology and Breeds
Module 06: Horse Health, Signs of Sickness and Infection Control
Module 07: Types of Equine Diseases, Wounds and Dressings
Module 08: Handling the Horse
Module 01: An Introduction to Food Psychology
Module 02: Who Are You as an Eater?
Module 03: Diet Culture and Nutrition
Module 04: Intuitive Eating and Your Body
Module 05: Healing, Growth and The Future
Module 01: What Is a Sustainable Business?
Module 02: Planning for Sustainability
Module 03: Building Sustainable Industries
Module 01: What Are Carbon Reduction Measures and Why Do We Need Them?
Module 02: Who Are the Carbon Culprits and Which Companies Have Got It Right?
Module 03: How to Reduce Carbon Emissions and Go Green
AB Covid Procedures
Module 01: What Is Corporate Sustainability – Theories and Development
Module 02: The Pillars of Corporate Sustainability
Module 03: Setting Sustainability Goals and Building a Sustainable Business
Module 04: Sustainability Mistakes to Avoid, Greenwashing and Sustainability Regulations
Module 01: The Healthy Herb Garden
Module 02: Basic Garden Design
Module 03: Herbs for Healing
Module 04: Herbs for Home and Beauty
Module 05: Healthy and Delicious – Herbs in the Kitchen
Module 01: Loss and the Grief Experience
Module 02: Grief, Loss and Bereavement: The Different Stages
Module 03: Grief Counselling: Understanding the Mourning Process
Module 04: Mediating the Grieving Process
Module 05: Useful Techniques in Grief Counselling
Module 01: Unblocking Your Creativity
Module 01: Defining and Describing Happiness
Module 02: Models of Happiness
Module 03: The Influence of the Human Brain on Happiness
Module 04: Responsive and Reactive Modes
Module 05: Functions of a Happy Brain
Module 01: A Waiter’s Job Description
Module 02: Training and Ambition
Module 03: Important Traits of Successful Waiters
Module 04: How to Succeed as a Professional Waiter
Module 01: Introduction to Nightclub and Bar Security Guards
Module 02: The Types of Skills Required to Work in Nightclubs and Bars
Module 03: Laws and Regulations for Nightlife Security Personnel
Module 04: The Perks, Challenges and Risks of Working as a Bouncer in Nightclubs and Bars
Module 02: Nurturing Your Creativity
Module 03: Explore Your Creative Terrain
Module 04: Discover Your Creative Calling
Module 05: Embodying Your Creativity
Module 1 – When Can you make an Arrest
Introduction
The Paperwork Process
UC Phone System
Module 1
Reporting
Blockman Property Management System
Zoho – Customer Relationship Management System
Knowledge Base System
OneNote
Clockify
HR Policies
Love Your Block
Customer Complaints
Module 01: What Is CrossFit and Who Is It For?
Module 02: CrossFit Classes and Levels of Coaching
Module 03: CrossFit at Home
Module 04: The Dangers of CrossFit
Module 01: Using Classical Conditioning in Dog Training
Module 02: Advanced Classical Conditioning Methods in Canine Training
Live interview full sign up using Vonage
Last Stages Demo
Module 3: Using Operant Conditioning in Dog Training
Module 04: Advanced Methods of Operant Conditioning in Canine Training
Introduction
Module 01: Get on the Right Career Pathway
Module 02: Finding the Right Career
Module 03: Introduction to Emotional Intelligence
Module 04: Personality Types
Module 05: Module 5: A Complete Guide to CareerRadar
Module 01: Preparation
Module 02: Nutrition and Sports Performance
Module 03: Physical Conditioning (I) – Power, Strength and Endurance
Module 04: Physical Conditioning (II) – Balance, Agility and Flexibility
Module 05: The Benefits of Training
Module 2 – What Can You Arrest For
Module 4 – Arrest Procedure
Module 5 – Use Of Force
Module 3 – Indictable offences
You v Train
Module 01: Understanding Marketing
Module 02: Understanding Business Planning
Module 03: Understanding Performance Measurement
Module 04: Management of Business Finances
Module 05: The Importance of Information Technology
Module 1 – Introduction to OKA
Module 2 – Health and Safety
Module 1- Tools
Module 3 – Customer Service
Safety principles
Dealing with Waste
Making cuts
Types of pruning
When to prune
Summary
Module 01: Introduction to the Service Industry
Module 02: Drivers of Rapid Growth in the Service Industry
Module 03: Characteristics of the Service Industry
Module 04: Reasons Working in the Service Industry Can Prepare You for Success
Module 01: Female Genital Mutilation
Module 02: Consequences of FGM And the Link Between Child Abuse and Faith
Module 03: Honour-Based Violence
Module 04: Rationale Behind Honour-Based Violence
Module 05: Forced Marriages
GDPR – An Overview
Adding email accounts
Adding rota to script
Adding/Removing numbers from queues
Call Outs
Creating email templates
Data Importer
Editing email robots
Finding calls with system filters
How to search for failed email or activity
Pause and resume call recordings
Removing conditions from links
Removing contacts from clients
Resending emails manually
Resolving the truncation error message
Rota Documentation
Searching with knowledge base
Setting up a user
Setting up a campaign
Updating pick lists
Viewing audit logs
Conduct Rules
ISO 9001:2015 Overview
ISO 9001:2015 – What is it?
ISO 9001:2015 Policy
Payment Card Industry (PCI DSS): Overview
Injuries in the Office
Injuries due to Manual Handling
Display Screen Equipment (DSE)
Accidents with Electricity at Work
Hazardous Substances
RingGo
Intro to Cyber Security
Cyber Security Overview
Allstar
Why are you here?
Apleona
Balfour Beatty
Bizerba
Bevan Brittan
Absence Lines Refresher Training
Grunenthal
Greene King
Novartis
Isotrak
WWY – Cancer Research UK
Safestore
tPoint Delayed Call Outs Guide
Where Can I Get Help When Transferring A Call?
How Can I Transfer A Call?
Contis
Emppay
Epiq – YAMAHA GUITAR GROUP
Kenyon International
Macmillan’s Tone of Voice
CRIS
Freesat
Telecoms
GTC
Hometree
Hush
Mulberry
Induction Powerpoint
Leigh Day
Notcutts
Basic Message Taking (No Address)
Basic Message Taking (Address)
Agent Call Handling
Agent Area – Scripts with a call out
Great Ormond Street Hospital
Unicef
Gift Aid
Your Repair
WMF
Introduction
Vulnerable Callers
RFU
The Circle
Instructional Videos
Smith & Byford
SSE
Woodland Trust Donation Line
Woodland Trust
ZipDM
Vue
First Bus Transportation Claims – Video
First Bus – Client Portal Login
First Bus Transportation Claims – Presentation
Module 1: Intro to Vision Express
Module 2: Acuitas Training (Booking System)
Module 3: Booking Rules
Module 4: Overall VE Knowledge Quiz
Introduction
Avrenim
General Pruning
Renovation Pruning.
Pests and Diseases
Summery
Clarendon
Morrison Utility Services – Incident Line
Portman
Welcome to Selfridges Induction Programme
The Big Yellow Welcome
Training
Quick Reference Guides
An Introduction to Genie
RTA – Hedgehog
UKPN MPAS
Strike
Cronan Farm- Induction
UKPN Activations Introduction
UKPN Activations – Home Training
WWY – RPMI January
Home Training Quiz Part 2
NHS COVID-19 Vaccination Booking Service – Knowledge Review
NHS Booking Line – July
WWY – RPMI February
NHS Booking Line – July (Resit)
WWY – RPMI
WWY – RPMI
WWY – RPMI
WWY – RPMI
NHS 119 – Test Assessment
Live Desk User Guide
Live Desk (Video)
WWY – RPMI
WWY – RPMI
WWY – RPMI
WWY – RPMI
WWY – RPMI
WWY – RPMI
How to Evaluate a Call in Aqua
Logging in and creating a dashboard
Welcome to Coaching Foundation Programme
Module 1: Online Learning Experience
Module 2: Workshop
Module 3: Putting It Into Practice
An introduction to Over the Counter- The patient journey
Handling Prescriptions
Basic Calculations
BNF/BNFc Chapter 4
A guide to reference sources in the pharmacy
A guide to respiratory illnesses (OTC)
Calculations Guide
BNF Chapter 12
Travel Care (OTC)
Ears, Eyes (OTC)
BNF Chapter 3 and Chapter 6
Parkinsons Disease
Childhood Skin Conditions
BNF Chapter 10
Women’s Health (OTC)
Truss and Hosiery
How to Reflect
Healthy Living Champion
Dementia Friends
BNF Chapter 2
BNF Chapter 7 and Chapter 11
Calculations
Malignant Disease
BNF Overview
Diabetes in Practice
Genito-urinary Overview
BNF: Remaining Chapters
Wholesale Dealing
Pharmacy Law and Ethics
Discharge Medicines Service (DMS)
Calculations
BNF QUIZ
Clinical Topics Test
OTC Overview
What is Ciphr?
Aaron Services
Checking RTW documents
Process with Coronavirus Considerations
QDOS – Egertons Portal
QDOS
Lexus Brief
Morrison Lone Worker
What is composting?
Suitable Composting structure.
What materials for great compost.
Applying this to our garden sites
Quiz
Meg & Emma – Introduction
Introduction to PDA
MODULE 9 – Problem Orders
MODULE 4 – Selfridges GDPR
MODULE 1 – First Contact Resolution
Introduction
Your Welcome Pack
Introduction
Culture and ethos
Participation, Ethos and Outlook
Participation strategy
Social Pedagogy
Confidentiality, recording and sharing information.
House routines
Handovers
Relationships
Trauma & ACES
Engaging and Experiencing
Role of the key worker & case file management
Knowing yourself and being reflective
Child protection and safeguarding
Useful links
Module 01: Introduction to Obesity
Introduction
Concordia Induction
Additional Information
Module 02: The Causes of Obesity
Why is Leadership so Important?
Download Dog Walker Role Overview
Time To Pet App
Woven With You (WWY)
Phonetic Alphabet
First4Lawyers
Kent Assessors
Serious Readers
How’s My Driving
Curtis Banks
Message Taking Assessment
Latin Plant names introduction.
Introduction
Introduction
Log in to your GMT email account
MODULE 8 – Returns
Module 03: Childhood Obesity
What is DSE?
DSE and Working from Home
Posture
ASSESSMENT
Module 04: Steps to Tackle Obesity
Bitrix24
CPOMS
NEXT STEPS
Module 05: Strategic and Legislative Action
Welcome to the Absence Line Training Programme
IMASS Client Training
IMASS (Brakes) Client Training
Medigold Client Training
Introduction
Conflict Management
Physical Intervention
MODULE 2 – Customer Ownership
MODULE 3 – Email Communication
MODULE 5: Purchasing and Pricing
MODULE 6: Order Process and Dispatch
MODULE 7: Delivery
Mahonia
Camelia
Helleborus
Sarcococca
EPIQ – AIG – Caliburn International Line Brief
Introduction
Hamamelis
Viburnum x bodnantense ‘Dawn’
Forsythia
Jasminum nudiflorum
Calluna (heather)
BRONZE LEADER – KNOWLEDGE TEST
Online Safety
Teaching online safety ( DFE 2019)
Curriculum
Whole college approach
Safeguarding concerns
Welcome to Dearnsdale Fruit
Additional Information
DAY ONE: Getting to River Island
DAY ONE: Travellers to River Island
DAY TWO: Gift Cards
Introduction
Bramble- Rubus
Bindweed- Convolvulus
Chickweed
Oxalis
Couch grass Elyus Repens
Clover- Trifolium repens
Pendulous Sedge –carex pendula
Plantain- Plantago major
Nettle- Urtica dioica
Creeping Thistle Cirsium
Japenese Knotweed
Giant Hogweed –Heracleum mantegazzianum
Deadly nightshade Atropa belladonna
Dock leaves Rumex obtusifolius
Ragweed
Ground Elder
Dealing with weeds
Overview
Introduction to Concordia
Welcome to Cobrey Farm
Important Information
Android Enterprise Essentials – Implementing Enterprise Mobility Pt.1
Emma & Meg from Great Minds Together with Vikki Threlfall & Paula Webb from PDA Society
Demand Avoidance of the PDA kind
Andy – Spectrum Gaming
Zones of Regulation
Joe Fautley
Jenny Loughran
Jenny Loughran talks about the narrative and the importance of language whilst working with families
Autism Vulnerable Children and Exploitation
Geraldine Hills
Angie Graham– Psychotherapy and Autism
Juliana Djang
Neighbourhood Volunteers – Induction Presentation
PREP FOR TRAVEL: Woven Office Safety 2022
LETS GET GOING: People Passion
Top Tips for Handling Call Outs
MODULE 1
BNF/BNFc Chapter 1
MODULE 2
MODULE 3
Introduction to Concordia
Welcome to Allanhill
Additional Information
Organisation Chart
Covid Protocols
Module 2
Module 3
Module 4
Empathy
Android Enterprise Essentials – Implementing Enterprise Mobility Pt.2
Android Enterprise Essentials – Implementing Enterprise Mobility Pt.3
Android Enterprise Essentials – Implementing Enterprise Mobility Pt.4
Android Enterprise Essentials – Implementing Enterprise Mobility Pt.5
Essentials Sales Training Pt.1
Essentials Sales Training Pt.2
Essentials Sales Training Pt.3
Essentials Sales Training Pt.4
Stay Safe Online
Cyber Security: Insider Threat
Cyber Security: Social Engineering
Examples of Social Engineering Attacks
NCSC’s Cyber security
Introduction
Company Growth
Stock Movement Overview
Cycle to work Scheme
Staff Benefits
10 Top Tips of Best Practise
Module 01: Sustainability and ESG
Intro to Fire Safety
Characteristics of Fire
Fire Safety Legislation
Managing Fire Risk
Module 1
Introduction to EMM sales
Module 01: Sustainability and ESG
Module 01: Managing the Supply Chain in A Changing World
Defining and Understanding Autism
Autism Myths
Autism Strengths
Supporting People with Autism
Autism Awareness
World Class Customer Service
World Class Customer Service
World Class Customer Service
PRIME – Woven’s World Class Customer Service
PRIME – Woven’s World Class Customer Service
The history of Phonetics
The Phonetic Alphabet
Responses: Smart Questioning
Responses: Positive Language
Responses: Active Listening
Eurostar’s Life Assurance Benefit
Personal Appearance & Dress Policy
Company Performance Bonus
PRIME: Intonation
Introduction
US Data Protection Overview 2022
Induction
Induction
Expense Policy
Charity
HighNet Customer Service
Who are VUE?
The Script and Knowledge Base
Responses: Active Listening Part 2
Motivation: the Why?
Motivation: Types of Motivation
Introduction
Motivation: Resilience
1: Introduction
2: Good Notes & Good Note Takers
3: Strategies and Common Problems
4: Part 1 Summary and Note Taking Task
5: Hearing and Visual Impairments: An Overview
6: Hearing and Visual Impairments: Barriers in Higher Education
7: Adaptations for Notes
8: Part 2 Summary & Note Taking Task
9: Quiz & Feedback
Welcome to Be-A Education!
What’s it all about, Woven?
What goes on at Woven?
Introduction
Module 1.0: SD testing only
Module 1.1: SD testing only
Module 1.2: SD testing only
Module 1.3: SD testing only
Module 2.0: SD testing only
Welcome to Wentworth
PRIME: Opening a call – examples
Empathy: Empathy vs Sympathy
Empathy: How to show it
Staff Handbook
Home Working
Lone Working
Office Based Working
Motivation of “sexting”
Harforde Court Parking
What is County lines
End of Training Assessment
1.1 What is the Scope of Operations in The Supply Chain?
1.2 Sustainable Supply Chain Management
1.3 Why Do We Need a Sustainable Supply Chain?
1.4 ESG Metrics and Their Effects on Operations and Supply Chain Planning
Module 1
Module 2
Module 3
Welcome to K+K Hotel George
UKPN: Working From Home
Module 01: The Aspects of Change Projects
1.1 What Is a Change Project?
1.2 What Is a Sustainable Change Project?
1.3 What Is Change Management?
1.4 Governmental and Social Pressure to Change
Module 01: Sustainability and ESG
Health & Safety in the Warehouse
Using a Scanner
Picking Orders
Packing Orders
Dealing with Errors
Workplace Culture
EPIQ – Silver Cruises
1.1 Definitions and Background
1.2 ESG and Teams
1.3 Key Principles
1.4 Sustainability Principles
1.5 The Principles of Sustainability Teams
1.6 The United Nations Sustainable Development Goals
1.7 COP26 – The Glasgow Climate Pact
Module 01: What Is Sustainable Financial Management?
1.1 The Meaning of Business Sustainability
1.2 Financial Sustainability
1.3 Corporate Sustainability
1.4 Corporate Accountability
1.5 Can A Company Afford to Become Sustainable?
1.6 Environmental, Social and Governance (ESG)
1.7 The Borrow-Use-Return Model
Module 02: The Importance of An Organisation Adopting Sustainable Financial and Business Practices
Module 1 – Company Policies
Module 2 – Confidentiality outside the office
Module 3 – Cyber Security
2.1 Why Be Sustainable?
2.2 What A Business Needs to Consider, to Become Sustainable
2.3 Generic Ways to Ensure Sustainability in Business
2.4 Pleasing Investors: ESG for Investment
2.5 Reducing Carbon Emissions – The Road to Net Zero
Responses: Written Accuracy
Module 5 – Physical Data
Module 5 – Physical Security
Module 6 – Staying up to date
Module 7 – What if you make a mistake
Delayed Call Outs
Listen to an Agent Live on a Call
Woven Site
Complaints
Contacts
Create an Account
File Manager
Finding the Account Manager
Opportunities
Sites
Tasks
Activities
Call Out Escalations
Introduction
Induction
People Passion
1.1 Definitions and Background
1.2 ESG – Definition and Background
1.3 Key Principles
1.4 Sustainability Principles
1.5 The United Nations Sustainable Development Goals
1.6 COP26 – The Glasgow Climate Pact
Morrisons Incident Line
Module 02: The Vital Role of Human Resources in Sustainability
2.1 HR As the Organisational Glue – The Direct Links Between HR and Sustainability
2.2 The Difference Between Corporate Social Responsibility and Sustainability
2.3 HR as the Morals and Principles of an Organisation
2.4 The Current and Future Importance of Sustainable HR
2.5 Megatrends and The Urgency of Sustainable HR
2.6 The HR Functions Responsible for Sustainability
Module 03: Ensuring Profitable and Measurable Sustainability
3.1 Balancing Sustainability and Profitability
3.2 HR Performance Management Techniques to Ensure Profitable Sustainability
3.3 Tracking and Measuring Sustainability
Module 04: What You Can Do in Your Role
4.1 What Role Should Employees Play in Achieving Sustainability in A Company?
Module 05: Greenwashing and Other Blockers to Successful Sustainable Financial Practises
4.2 Supporting the Company on The Road to Sustainability
Module 03: Balancing Sustainability and Profitability and Creating Sustainable Human Resources
3.1 Balancing Sustainability and Profitability
3.2 The Sustainability Paradox
3.3 Tracking and Measuring Sustainability
3.4 Creating A Sustainable HR
4.3 Influencing Stakeholders
Module 04: Planning for Sustainability; The Triple Bottom Line and Its Effect on Supply Chain Decisions
4.1 Establishing a Sustainable Business
4.2 Creating A Sustainability Plan
4.3 Crafting Your Sustainability Strategy: The Triple Bottom Line
4.4 Practice Sustainable Economics
Module 05: Greenwashing and Other Blockers to Successful Sustainable Financial Practises
5.1: Blockers to A Sustainable Business Model
5.2 Greenwashing
5.3 Bribery, Money Laundering and Corruption
5.4 Sustainability Regulations
4.4 Role Modelling and Positive Behaviours
Module 05: Build Your Sustainability Action Plan
5.1 Your Sustainability Action Plan
5.2 Sustainable Smart Goals
5.3 Developing and Implementing the Action Plan
5.4 Gaining Buy-In
Module 02: Operations Management Across Supply Chains
2.1 Creating A Sustainable Supply Chain
2.2 Planning and Implementing a Sustainable Supply Chain Management System
Our Clients!
Meet the Team!
Mandatory Modules (part 1!)
CIPHR
Yammer
Mandatory Modules (Part 2!)
PRIME TIME!
AQUA
UKPN Activations Training
5.5 How to Handle Resistance to Change
2.3 Creating and Implementing a Sustainable Supply Chain Management System
2.4 Benefits and Challenges of Supply Chain Sustainability
Chubb Overview
Module 02: Concepts in Adapting Sustainability in Affected Change
2.1 Corporate Social Responsibility (CSR)
2.2 Corporate Social Accountability
2.3 Environmental, Social and Governance
2.4 Change Models
Module 03: Methods of Achieving Change Objectives
3.1 What Is a Sustainable Business Model?
3.2 Project Management Methodology
3.3 Deming Cycle
3.4 Agile Model
3.5 Lean
3.6 Waterfall
3.7 Scrum
3.8 Kanban
3.9 Scrumban
3.10 SQERT
Module 03: Competitive Advantage and Innovative Supply Chain Business Models
Module 04: Planning Tools and Applications to Achieve Sustainable Project Goals
4.1 Goal Setting for Sustainability
4.2 Implementation of Sustainable Change
4.3 Equality, Diversity and Inclusion (EDI)
4.4 Triple Bottom Line
4.5 Monitoring Progress
4.6 Sustainability Reporting
3.1 Competitive Advantage
3.2 The Importance of Having a Sustainable Competitive Advantage
3.3 Innovative Supply Chain Models
Module 05: Responding to Change
5.1 Managing Change
5.2 Obstacles and Pitfalls
5.3 Getting Stakeholder Buy-in
5.4 Avoid Greenwashing
EPIQ – Brookson
Introduction
Module 04: Benefits of Sustainable Supply Chain Change in an Uncertain World
4.1 Managing the Supply Chain in an Uncertain World
4.2 Risk and Reputation
4.3 Cost Reduction
4.4 Revenue Growth
4.5 Futureproofing
4.6 Improving Performance and The Continuous Improvement Model
Module 1
Module 2
Module 3
Module 02: Sustainable Teams
2.1 What are Sustainable Teams?
2.2 The Principles of Sustainable Teams
2.3 Types of Sustainable Teams and The Roles They Play
Module 05: Supply Chain Collaboration, Value Adding and Partnerships
5.1 Value Adding and the Supply Chain
5.2 The Procurement Cycle
5.3 Contract Formation
5.4 The Challenge to a Sustainable Global Supply Chain
Module 03: The Links Between Sustainability, Wellbeing and CSR
3.1 The Link Between Health and Wellbeing
3.2 The Link Between Sustainability and Physical, Social and Mental Wellbeing
3.3 The Link Between Wellness and Corporate Social Responsibility
Test Module 1
Module 04: Sustainable Leadership
4.1 Mindset, Self-Awareness and Authentic Leadership
4.2 Equality, Diversity and Inclusion (EDI)
4.3 Future Trends and Technology
Module 05: Your Sustainability Action Plan
5.1 Building Your Sustainability Action Plan with your Team
5.2 Sustainable SMART Goals
5.3 Developing and Implementing the Action Plan
5.4 Gaining Buy-In
5.5 How to Handle Resistance to Change
PDF Test
Module 1
CRis New Login Process
Instructions for invigilating examinations
Course Introduction
Step Back In Time – The History of Clarks
Walk Through the Clarks Journey
Stepping Up to Corporate Responsibility and Sustainability
What is Modern Slavery?
Slavery in the UK
Slavery in supply chains
Walk away from Modern Slavery
Walk around Clarks Village
Introduction
Introduction
Introduction
Module 1: Company Introduction
Module 2 – Your Company Induction
Module 3 – Performance Management Framework
Module 4 – Absence and Sickness Procedures
Module 5 – Reporting Procedures
CAPA Training
Introduction
WWY – Control Risks
Control Risks – tPoint Script
Handling The Calls
Clarks Stores
Clarks Order and Payments Quiz
Clarks Delivery and Tracking Quiz
Clarks Rtns, Ref and Ex Quiz
Clarks Faulty Product Quiz
Clarks Promo, Egifts and Gift Card Quiz
Clarks System User Guide Refresh Quiz
Clarks tPoint Quiz
Clarks Fit and Measure Quiz
Introduction
Clarks Video Appointments and Etiquette Quiz
Nelsons Solicitors Overview
Induction
Clarks Overall Assessment
External Course Link
ACT Awareness
Introduction
Introduction
Introduction
What are the changes
Customer Excellence
Introduction
Introduction
Module 1 Duties
Module 2 Controls in the Workplace
Module 3- What issues may contribute towards a major accident or hazard?
Module 4- Hot Work Permits
Hot Work Permits
Module 5- Principles Of Prevention And Control
Module Six-
Module Seven-What Is an Authorised Person
Module Eight- What To Do When You Give A Permit To Work
End Of Week 2
KCSIE 2022
Presentation
Introduction
Worked answers for calculations
Calculations
Who Are ESP Water?
Module 01: Introduction to Abrasive Wheels
Module 02: Responsibilities Concerning the Use of Abrasive Wheels
Module 03: Understanding Risk Assessments
Control Risks
Module 04: Best Practices When Using Abrasive Wheels
What do we need to do?
Module 05: Other Hazards and Controls Related to Abrasive Wheel Use
Additional Information
How Do We Fit In?
Enquiry Types
Reporting Near Misses in the Workplace
Introduction
Fresh Air Connection
1 – What is OneDrive
2 – Get started with OneDrive
3 – OneDrive basics
4 – Set up your Android phone or tablet
5 – Set up your iPhone or iPad
6 – Use the OneDrive mobile app
7 – Upload files and folders
8 – Create files and folders
9 – Delete and restore deleted files
10 – Delete files in the cloud
11 – Turn on OneDrive Backup
12 – Restore your OneDrive
13 – Share files and folders
14 – Sync OneDrive files and folders
15 – Manage disk space
16 – Sync files with OneDrive Files on Demand
1 – What is SharePoint
2 – Find and follow sites and news
3 – Stay connected on mobile
4 – Create a team or communication site
5 – Explore your team site
6 – Use, filter, and update a list
7 -Add or remove a news post
8 – Create a page
9 – Create and share files in a library
10 – Sync SharePoint files and folders
11 – Restore a shared library
12 – Sync files with Files On-Demand
Section 1 – Introduction
Section 3 – Team Tailor
Section 4 – Selection
Who are Smith & Byford?
The Script
The Portal – Changing an appointment / To leave a message
The Portal – Log a fault
Portal – How To deal with a chase Call
Back To The Script
Important Bits
Who Are Morrison Energy Services?
Section 6 – Legality
Video Walkthrough
Important Bits!
Introduction
Who are Your Repair?
Walkthrough
Important Things To Remember
Section 7 – Right to Work in the UK
Introduction
Who Are ESP Utilities?
The Script
ESP Call Example
Things To Remember!
Module 01: What is Whistleblowing?
Module 02: When Is Whistleblowing the Right Thing to Do?
Module 03: The Process of Whistleblowing
Module 04: Protection for Whistleblowers
Induction
Welcome
First Day Nerves and dealing with possible Anxiety
First Day Guidance and Advice
Final Word
Introduction
Introduction
Who Are Epiq?
Introduction
Practical Element – Multi-Color Corporation
Call example
Evacuation Procedure – Hurling Way
Welcome to Beach Retreats, Unit 6, H&S/Fire Safety Guide
Introduction
Introduction
Practical Element – BAH
Introduction
Introduction
How to view and Invoice Status
How to Issue an Invoice via the CRM
ELCAS
Direct Debits
Who Are UKPN?
Practical Element – Nelson’s Law
How To Participate In An Activation
Taking The Calls
Escalating Calls
Logging Out
Recap
Induction
The Client
Practical Element – Script
Example call
BNF Chapter 2
HOW TO READ A BRAKE TEST REPORT
Who’s Responsible for Truck Accidents Caused by Failed Brakes?
How to prepare for the brake test
THE TEST SUMMARY
WHAT A GOOD TEST LOOKS LIKE
WHAT A BAD TEST LOOKS LIKE
What can you do going forward.
Welcome to Beach Retreats, Unit 6, H&S/Fire Safety Guide
Evacuation Procedure – Hurling Way
Welcome
Safety Information
Our Systems
Entitlements
Strength based approach training
Critical Time Intervention training
Outcome Star Training
End of Training Assessment
Module 01: What Is Supply Teaching?
Module 02: Starting a Career in Supply Teaching
Module 03: Classroom Tasks and Marking Policies
Module 04: Preparing for a Career in Supply Teaching
Module 05: Skills for Supply Teaching
History
Introduction to the Hangar
GDPR – An Overview
Understanding GDPR
Cyber Security
Conduct Rules
Payment Card Industry (PCI DSS): Overview
ISO 9001:2015 Overview
ISO 9001:2015 – What is it?
ISO 9001:2015 Policy
Injuries due to Manual Handling
Display Screen Equipment (DSE)
Accidents with Electricity at Work
Hazardous Substances
Right to Work Checks
Those All-Important Checklists
Document Checking
GDPR- Personnel Files Data
Module 1: Introduction, Outcomes & Objectives
Company Allergen Procedures
Company Allergen Procedure
Brand Training
Compliance Induction
Compliance Induction – Risk Assessment
D1 Licence
Display Screen Equipment
DPS
Fire Marshall
Fire Safety Awareness
First Aid at Work
Level 2 Food Safety
Level 2 Health and Safety
Level 3 Diploma Children/Young People’s Workforce
Level 3 Food Safety
Level 3 Health and Safety
Level 4 Food Safety
Manual Handling
Paediatric First Aid
Personal Licence
Pool Plant operations Level 3
Pool Safety
Health & Beauty NVQ L2
Health & Beauty NVQ L3
Train the Trainer
Level 3 Coaching
Level 5 Coaching
ILM L3
ILM L5
Alcohol Sale
Undertaking of Risk Assessments – Kids Zone
Kids Zone Induction
Internal COSHH Training
Risk Assessments – Kitchen
WSET L1
WSET L2
WSET L3
Barista Training
Massage NVQ L3
Housekeeping Risk Assessments
Maintenance Induction
How to understand and manage children’s behaviour
Inclusion checklist for settings
Swim Club Risk Assessments
Pregnancy Massage
Hot Stone & Advanced Massage Training
Harri – Super User Training
Reflexology Level 3 Diploma
Makaton Foundation Workshop
Abrasive Wheels Awareness
Portable Appliance Testing
Electrical Safety Awareness
Attended an Adult Mental Health Aware Half Day
Ladder Safety Awareness
Company Allergen Procedures
Skilled Managers – Productive Workplace
Brand Training
Developing Marketing Strategy
Compliance Induction – Induction Attendance
Copywriting and Content Creation
Compliance Induction – Risk Assessment
Level 1 Safeguarding and Child Protection
WGB – D1 Licence sign off
Managing Difficult Conversations
Display Screen Equipment
CIPD L3
DPS
WGB – Fire Marshall training course sign off
CIPD L5
Fire Safety Awareness – Fire Drill Training Sheet
First Aid at Work
CIPD MA
Level 2 Food Safety
AAT L1
Level 2 Health & Safety
Level 3 Diploma Children/Young People’s Workforce
Level 3 Food Safety
AAT L2
AAT L3
AAT L4
Commis Chef Apprenticeship (Level 2)
Level 3 Health & Safety
Chef de Partie Apprenticeship (Level 3)
Level 4 Food Safety
Manual Handling
Paediatric First Aid
Personal Licence
Pool Plant Operations Level 3
Pool Safety
Brand Training
Health & Beauty NVQ Level 2
Health & Beauty NVQ Level 3
Compliance Induction – Induction Attendance
Train the Trainer
Level 3 Coaching
Level 5 Coaching
Compliance Induction – Risk Assessment
ILM L3
ILM L5
D1 Licence
Alcohol Sale
Display Screen Equipment
Undertaking of Risk Assessment – Kids Zone
Kids Zone Induction
DPS
Internal COSHH Training
Fire Marshall
Risk Assessment – Kitchen
WSET L1
Fire Safety Awareness
WSET L2
WSET L3
Barista Training
First Aid at Work
Massage NVQ L3
Level 2 Food Safety
Housekeeping Risk Assessment
Maintenance Induction
Level 2 Health and Safety
How to Understand and Manage Children’s Behaviour
Inclusion Checklist for Settings
Swim Club Risk Assessments
Level 3 Diploma Children/Young People’s Workforce
Pregnancy Massage
Hot Stone & Advanced Massage Training
Level 3 Food Safety
Harri – Super User Training
Module 2: What Is Safeguarding?
Module 3: Types of Abuse and Harm
Reflexology Level 3 Diploma
Level 3 Health and Safety
Level 4 Food Safety
Manual Handling
Makaton Foundation Workshop
Paediatric First Aid
Abrasive Wheels Awareness
Personal Licence
Portable Appliance Testing
Electrical Safety Awareness
Pool Plant operations Level 3
Adult Mental Health Awareness (Half Day)
Pool Safety
Health & Beauty NVQ L2
Ladder Safety Awareness
Health & Beauty NVQ L3
Skills Managers – Productive Workplace
Train the Trainer
Developing Marketing Strategy
Level 3 Coaching
Copywriting and Content Creation
Level 5 Coaching
Level 1 Safeguarding and Child Protection
ILM L3
Managing Difficult Conversations
ILM L5
CIPD L3
Alcohol Sale
CIPD L5
CIPD MA
Undertaking of Risk Assessments – Kids Zone
AAT L1
Kids Zone Induction
AAT L2
AAT L3
AAT L4
Internal COSHH Training
Commis Chef Apprenticeship (Level 2)
Risk Assessments – Kitchen
Chef de Partie Apprenticeship (Level 3)
WSET L1
WSET L2
WSET L3
Barista Training
Massage NVQ L3
Housekeeping Risk Assessments
Acknowledgement of Receipt and Understanding of WGB Health & Safety Induction
Maintenance Induction
How to understand and manage children’s behaviour
Inclusion checklist for settings
Swim Club Risk Assessments
Pregnancy Massage
Hot Stone & Advanced Massage Training
Harri – Super User Training
Reflexology Level 3 Diploma
Makaton Foundation Workshop
Acknowledgement of Attendance and Understanding of WGB’s Induction
Abrasive Wheels Awareness
Portable Appliance Testing
Electrical Safety Awareness
Attended an Adult Mental Health Aware Half Day
Ladder Safety Awareness
Skilled Managers – Productive Workplace
Developing Marketing Strategy
Copywriting and Content Creation
Level 1 Safeguarding and Child Protection
Managing Difficult Conversations
CIPD L3
CIPD L5
CIPD MA
AAT L1
AAT L2
AAT L3
AAT L4
Commis Chef Apprenticeship (Level 2)
Chef de Partie Apprenticeship (Level 3)
Module 4: Recording and Reporting Concerns
Module 5: The Referral Process & Safeguarding
Module 6: Overview and Your Role As A Supply Member of Staff
Early Years Apprenticeship
WSET L4
NVQ L2 Professional Cookery
Equality & Diversity (1 day course)
Mental Health First Aid
Difficult Conversations
Level 4 Event Management
Digital Project Management training
NVQ 2 in Hospitality Services
Mini MBA in Marketing
Professional trainer certificate
Intoxicated Customers
Jessica Manicure
L3 in Leadership and Management
L2 in F&B Service
L2 in Complementary Therapies
L2 in Remedial and Sports Massage
L3 in Complementary Therapies
Essie Gel Seminar
L3 in Reflexology
Sports Massage
L3 Award in Risk Assessment Principles & Practices
Stress in the Workplace- a Managers Perspective
Hydrotherm During Pregnancy Advanced
Hydrotherm Essentials
Indian Head Massage
Advanced in Bikini Waxing
GELEZ
NVQ L2 in Housekeeping
NVQ Credits in Supervision and Leadership
BTEC L3 Diploma in Health and Social Care
FDA in Childhood Education
Intermediate in Food Production and Cooking
L2 Diploma in Kitchen Services
Epi-pen Attendance
NVQ L3 in Playwork
NVQ L2 in Front of House Reception
Modern Slavery Training
L3 in Sports Therapy
L3 Hot and Cold Techniques in Sport and Active
L4 in Sports Therapy
Level 3 in Education and Training
Sousvide Tools Training
Exploring Young Children’s Thinking
Letters and Sounds
Parents with a Learning Disability
Play Opportunities
Learning Language
NVQ L4 in Children’s Care
Safeguarding Children
Batchelor of Arts in Professional Practice Early Childhood
Foundation Degree Arts in Teaching and Learning
NVQ L2 for Teaching Assistants
BTEC Early Years
Foundation Degree in Teaching and Learning
Intro to Early Years Leadership
Makaton
Professional Practice Education
NVQ Level 2 in Beauty Specialist Techniques
Level 2 Introduction to Mentoring
NVQ L3 in F&B Service Supervision
Apprenticeship in Administration
Induction
Early Years Apprenticeship
WSET L4
NVQ L2 Professional Cookery
Equality & Diversity (1 day course)
Mental Health First Aid
Difficult Conversations
Level 4 Event Management
Digital Project Management Training
NVQ 2 in Hospitality Services
Mini MBA in Marketing
Professional Trainer Certificate
Intoxicated Customers
Jessica Manicure
L3 in Leadership and Management
L2 in Complementary Therapies
L2 in F&B Service
L2 in Remedial and Sports Massage
L3 in Complementary Therapies
Essie Gel Seminar
L3 in Reflexology
Sports Massage
L3 Award in Risk Assessment Principles & Practices
Stress in the Workplace- a Managers Perspective
Hydrotherm During Pregnancy Advanced
Hydrotherm Essentials
Indian Head Massage
Advanced in Bikini Waxing
GELEZ
NVQ L2 in Housekeeping
Early Years Apprenticeship
NVQ Credits in Supervision and Leadership
WSET L4
BTEC L3 Diploma in Health and Social Care
FDA in Childhood Education
Intermediate in Food Production and Cooking
L2 Diploma in Kitchen Services
Epi-pen Attendance
NVQ L2 Professional Cookery
NVQ L3 in Playwork
Equality & Diversity (1 day course)
NVQ L2 in Front of House Reception
Mental Health First Aid
Modern Slavery Training
L3 in Sports Therapy
L3 Hot and Cold Techniques in Sport and Active
L4 in Sports Therapy
Difficult Conversations
Level 3 in Education and Training
Level 4 Event Management
Digital Project Management training
Sousvide Tools Training
NVQ 2 in Hospitality Services
Exploring Young Children’s Thinking
Mini MBA in Marketing
Letters and Sounds
Parents with a Learning Disability
Professional Trainer Certificate
Play Opportunities
Learning Language
Intoxicated Customers
NVQ L4 in Children’s Care
Safeguarding Children
Jessica Manicure
Batchelor of Arts in Professional Practice Early Childhood
L3 in Leadership and Management
Foundation Degree Arts in Teaching and Learning
NVQ L2 for Teaching Assistants
L2 in F&B Service
BTEC Early Years
L2 in Complementary Therapies
Foundation Degree in Teaching and Learning
Intro to Early Years Leadership
L2 in Remedial and Sports Massage
L3 in Complementary Therapies
Makaton
Professional Practice Education
Essie Gel Seminar
NVQ Level 2 in Beauty Specialist Techniques
Level 2 Introduction to Mentoring
L3 in Reflexology
NVQ L3 in F&B Service Supervision
Sports Massage
Apprenticeship in Administration
L3 Award in Risk Assessment Principles & Practices
Stress in the workplace- a managers perspective
Hydrotherm During Pregnancy Advanced
Hydrotherm Essentials
Indian Head Massage
Advanced in Bikini Waxing
GELEZ
NVQ L2 in Housekeeping
NVQ Credits in Supervision and Leadership
BTEC L3 Diploma in Health and Social Care
FDA in Childhood Education
Intermediate in Food Production and Cooking
L2 Diploma in Kitchen Services
Epi-pen Attendance
NVQ L3 in Playwork
NVQ L2 in Front of House Reception
Modern Slavery Training
L3 in Sports Therapy
L3 Hot and Cold Techniques in Sport and Active
L4 in Sports Therapy
Level 3 in Education and Training
Sousvide Tools Training
Exploring Young Childrens Thinking
Letters and Sounds
Parents with a Learning Disability
Play Opportunities
Learning Language
NVQ L4 in Childrens Care
Safeguarding Children
Batchelor of Arts in Professional Practice Early
Foundation degree arts in teaching and learning
NVQ L2 for Teaching Assistants
BTEC Early Years
Foundation Degree in Teaching and Learning
Intro to Early Years Leadership
Makaton
Professional Practice Education
NVQ Level 2 in Beauty Specialist Techniques
Level 2 Introduction to Mentoring
NVQ L3 in F&B Service Supervision
Apprenticeship in Administration
Induction
Welcome to The Hangar
New Age Management – No forum
Induction
Induction
Induction
Introduction
Test story line
Get on the Right Career Pathway
Module 01: Get on the Right Career Pathway
Module 02: Finding the Right Career
Let’s discover your career path
Introduction
Introduction
Introduction
Introduction
When and where to report
Quiz
Do’s and Don’ts
Introduction
Introduction
test
Introduction
Applying for social care
how to appeal
MODULE 1 – First Contact Resolution
MODULE 2 – Customer Ownership
MODULE 3 – Email Communication
MODULE 4 – Selfridges GDPR
MODULE 5: Purchasing and Pricing
MODULE 6: Order Process and Dispatch
MODULE 7: Delivery
MODULE 8 – Returns
MODULE 9 – Problem Orders
Rise Test
Introduction
Introduction
Use of Beach Retreats Company Vehicles – Vans and pool cars
Induction
Cancer Research
Understanding Departmental Fire Drill Training
Great Ormond Street
Data Protection
Subject Access Requests
Phishing Emails
Basic Taking Messages
WWY – How’s my Driving
Curtis Banks
Introduction
Induction
Control of Documents And Records
Module 1
Module 2
Module 3
Module 4
Module 5
Environmentally Friendly Remote Working Guidance
Introduction
Welcome to Injixo
Introduction
Module 1 – Intro to Playle & Partners
Health &
Introduction
Adding your signature to PDF’s
What is DSE?
DSE and Working from Home
Posture
ASSESSMENT
NEXT STEPS
GDPR
Module 01: What Is the Menopause?
Module 02: The Menopause Stages and Symptoms
Module 03: Symptoms (Part 2) and Bone Health
Module 04: Treatment Options and Life After the Menopause
Module 05: Menopause in the Workplace
Module 01 – Understanding Mindfulness
Module 02 – The Benefits and Techniques of Mindful Listening
Module 03 – Empathy
Module 04 – Mindful Listening Exercises
Confirmation
Vulnerable Customers Overview
Module 2
Module 01: Provisions Under Product Liability (Part I)
Module 02: Provisions under Product Liability (Part II)
Module 03: Types of Product Defects under Tort
Module 04: Additional information about Tort for Product Liability
Induction
Change Notifications on Teams
Module 1- Introduction to Concordia
Module 2- Welcome to Dearnsdale Fruit
Module 3- Additional Information
Introduction
Induction
Introduction
Module 1: Preparing Event Safeguarding Plans
Module 2: Venue and Site Considerations
Module 3: Fire Safety at Events
Module 4: Crowd Management
Module 5: Electrical Installations, Food, Drink and Water Safety
Module 6: Serving Alcohol Responsibly and Preventing Drink Spiking
Introduction
Module 01: The Ethical and Legal Framework Ensuring Privacy and Dignity in Care
Module 02: Respecting Privacy and Confidentiality in Clinical Settings
Module 03: Providing Dignified Care for Older Adults
Module 04: Privacy and Dignity in End-of-Life Care
Module 05: Privacy and Dignity in Long-Term Care Settings
SOP Creating A Profile
Introduction
Module 1
Module 01: Introduction to Fluids and Nutrition in Care
Module 02: Regulating Fluid Intake
Module 03: Nutrition and Food
Module 04: Handling Special Dietary Needs in Care Settings
Module 05: Cognitive Impairment and Nutrition
Introduction
Introduction
Day One Presentation
Day Two Section One
Day Two Section Two
Day Three
Day Four
Day Five
Module 01: What Is Urinary Incontinence?
Module 02: Symptoms and Types of Urinary Incontinence
Module 03: Faecal Incontinence
Module 04: Treating Incontinence
Module 05: Care and Support Strategies
Back to Basis
Introduction
Proedures and Policies
Introduction
These are the steps you must take in order to have access to all the Hyphen templates.
How2 respond to suspicious emails
Module 01: Introduction to Information Handling
Module 02: Information Use and the Caldicott Principles
Module 03: Protecting Confidentiality of Information
Module 04: How to Create Accurate Health Records
Module 05: Recordkeeping Tips in Social Care Settings
Introduction
New Starters
Module 01: Swaddling, Comforting and Bathing
Module 02: Nappy Changing and Sleep Schedules
Module 03: Common Physical Challenges During the First Year
Module 04: Feeding and Soothers
Module 05: Caring for Babies, and Qualifications Required
Example Quiz
Introduction
Introduction
Introduction
Module 01: Introduction to Oral Health in Care Homes
Module 02: Oral Assessment and Care Planning
Module 03: Daily Oral Care Practices
Module 04: Special Considerations in Oral Care
Module 05: Monitoring and Evaluation of Oral Care
Module 01: What Is Anaphylaxis?
Module 2: Anaphylaxis Signs and Symptoms
Module 03: Food Allergies
Module 04: Drug Allergies and Anaphylaxis
Module 05: Venom Allergy and Treatment for Anaphylaxis
Computer Software Validation
Let’s Start your Sel-care Journey
Module 1: Mindset & mental well-being
Introduction
Module 01: Introduction to Stoma Care
Module 02: Types of Stomas
Module 03: Stoma Location and Choosing a Pouch
Module 04: Changing a Stoma Pouch
Module 05: Living With a Stoma
Control of Non-Conforming Product
How2 Sync your desktop to OneDrive
Create your Headshot for Teams, Outlook
How2 Complete your timesheet
How2 remove email addresses from other suggestions in Outlook
Introduction
Allergens Procedure
The Allergen Procedure
Anaphylaxis Symptoms
Module 01: Introduction to Dysphagia and Choking
Module 02: Assessment and Diagnosis of Dysphagia
Module 03: The Management and Treatment of Dysphagia
Module 04: Prevention and Safety Measures for Choking
Module 05: Collaborative Care and Support for People with Dysphagia
Introduction
Introduction
Module 2 : Nursing Care and Principles and Dress Code
Module 3 : Working in Different Healthcare Settings
Module 4 : Patient Confidentiality, Recognising Different Forms of Abusive Behaviour and Understanding Patient Needs
Module 5 : Developing Cultural Sensitivity and Communication Skills
Module 6 : Infection Control, Cleanliness and Hygiene (Part I)
Module 7 : Infection Control, Cleanliness and Hygiene (Part II)
Module 8 : Good Body Mechanics: How to Lift, Push and Pull
Module 9 : Understanding Risk Factors and Preventing Injuries and Accidents
Module 10 : How to Maintain a Comfortable Environment and Bed-Making in Healthcare Settings
Module 1: About Passenger Aviation
Module 2 : Types of Airlines
Module 3 : Aviation Regulation
Module 4 : Understanding Aviation Abbreviations
Module 5 : Geography and Time Zones
Module 6 : Weather Conditions and Aviation Interruptions
Module 7 : Layout of the Commercial Aircraft
Module 8 : Passenger Announcements and Communication Systems
Module 9 : The Galley
Module 10 : Emergency Exits/Doors
Module 11 : Cabin Area Hand Luggage
Module 12 : Familiarisation of Emergency Equipment
Module 13 : Flight Procedures
Module 14 : Emergency Procedures & Stress Management
Module 15 : Fire & Teamwork in the Event of a Fire
Module 16 : Aviation Security & Health and Safety
Module 17 : Medical & First Aid
Module 18 : Cabin Crew Uniform & Personal Grooming
Module 19 : Fatigue Risk Management
Module 20 : Crew Resource Management
Module 20 : Crew Resource Management
HR Team
Module 01: Introduction to Professional Boundaries
Module 02: Establishing and Maintaining Professional Boundaries
Module 03: Ethical Decision-Making and Confidentiality
Module 04: Dual Relationships, Conflicts of Interest, and Self-Care
Module 05: Responding to Boundary Violations
New Starters
Introduction
What is a Non-Conformity?
What are the benefits of non-conformity management?
INCIDENTS INCLUDING PRODUCT RECALLS AND WITHDRAWALS.
CORRECTIVE ACTION AND PREVENTATIVE PLANS
PRODUCT INCIDENT REPORT PROCEDURE AND ROOT CAUSE ANALYSIS
QUIZ TIME
Module 01: Urinary Catheters: Definition, Uses and Types
Module 02: Consent, Risk Assessment, and Safe Practices
Module 03: Catheter Equipment, Procedures, and Valves
Module 04: Intermittent Self-Catheterisation
Module 05: Securing Leg Bags and Reducing Risks of Infection
QUIZ
Introduction
New Starters
Introduction
Module 1: Introduction to Challenging Behaviour
Module 2: Types of Challenging Behaviour
Module 3: Risk Assessment, Teamwork and Collaboration
Module 4: The Person-Centred Approach to Challenging Behaviours
Utility Knife Safety
Module 5: Legal and Ethical Considerations, and Stress Management
Module 1
Welcome to OHM
Introduction
Availability
How to report absence from work
EMPLOYEES ARE THE FIRST LINE OF FOOD DEFENCE
Module 1: Entering Text
Module 2: Deleting Text
Module 3: Splitting and Joining Text
Module 4: Undo and Redo
Module 5: Find and Replace
Module 6: Text Block
Module 7: Spell Check
Module 8: Check Word Count
Module 9: Format Text
Module 10: Printing a Document
Module 11: Format a Page
Module 12: Using Sections
Module 13: Create a Cover Page
Module 14: Create Headers
Module 15: Edit Headers
Module 01: Using Styles
Module 02: Create Your Own Formatting Style
Module 03: Applying a Theme
Module 04: Modifying a Theme
Module 05: Create Borders Around Text
Module 06: Edit a Border
Module 07: Create a Page Border
Module 08: Create a Table
Module 09: Edit a Table
Module 10: Use Format Painter
Module 11: Create Line Numbers
Module 12: Create Automatic Table of Contents
Module 13: Insert an Image
Module 14: Insert Shapes
Module 15: Insert Clip Art
Module 16: Use Comments
Module 17: Use Save As Feature
Module 01: View Two Documents Side By Side
Module 02: Insert Video
Module 03: Mix Images and Text
Module 04: Insert Symbols/Special Characters
Module 05: Enter Footnotes and Endnotes
Module 06: Use Layouts
Module 07: SmartArt
Module 08: Handling Multiple Documents
Module 09: Convert MS Word File to Other Formats
Module 10: Remove Comments When Printing
Module 11: Insert Text Box
Module 12: WordArt
Module 13: Position Images
Module 14: Unlink Images from Text
Module 15: Convert Word File to PDF
Module 16: Highlighting Text
Module 17: Configure the Status Bar
Module 18: Quick Access Toolbar
Module 19: Hide/Display Ribbon
Module 20: Add Hyperlink
Module 21: Use Thesaurus
Module 1: Compose an Email
Module 2 : Read an Email
Module 3 : Reply to an Email
Module 4 : Reply to All and Forward an Email
Module 5 : Add Attachment to an Email
Module 6 : View and Save Attachments
Module 7 : Add Signatures
Module 8 : Add an IMAP or POP Account Manually
Module 9 : Backing Up or Moving Outlook
Module 10 : Connect to a OneDrive account
Module 11 : Create New Folder in Outlook
Module 12 : Organising Mail Into Folders
Module 01 : Navigating Tasks
Module 02 : Navigate People Hub and Create a Contact
Module 03: Create a New Contact Group
Module 04: Working with Contacts
Module 05: Create Rules to Manage Emails in Outlook
Module 06: Create Voting Buttons in a Message
Module 07 : Create a Meeting
Module 08 : Responding to, Cancelling and Editing a Meeting
Module 09 : Create an Appointment
Module 10 : Create Follow-up Flags
Module 11 : Create Notes
Module 12 : Create Personal Stationery
Module 13: Search Email
Module 14: Create Search Folders
Module 15: Exploring Delivery Options
Module 16: Exploring Other Mail Settings
Module 01: Format an Email
Module 02: Ignoring Conversations and Flagging as Junk
Module 03: Mailbox Clean Up Tools
Module 04: Manage Inbox
Module 05: Navigating the Calendar
Module 06: Opening Other Calendars
Module 07: Create Additional Calendars
Module 08: Setting Calendar Preferences
Module 09: Print, Email and Share the Calendar
Module 10: Out of Office Reply for POP and IMAP
Module 11: Reusing Text by Creating Quick Parts
Module 12: Sending or Receiving Emails Manually
Module 13: Set Advanced General Outlook Options
Module 14: Using Conditional Formatting to Change Font and Colour
Module 15: Using Filters
Module 16: Using Quick Steps
Induction
Induction
Induction
Module 01: What Does Holistic Health Mean?
Module 02: Herbal Nutrition
Module 03: Yoga
Module 04: Meditation
Module 05: Massage Therapy
Module 06: Hypnotherapy, Reiki, Chakra Balancing and Crystal Healing
Induction
Module 01: What are ACEs?
Module 02: Childhood Trauma
Module 03: Toxic Stress and Attachment Theory
Module 04: Helping Traumatised Children to Cope
Module 05: Identifying the Problem and Breaking the Cycle
Module 01: Introduction to Eyebrow Definition
Module 01: Eyelash Tinting Introduction
Module 02: Eyebrows -Tools of the Trade
Module 03: Hair and Skin Anatomy, Styles and Shapes
Module 04: Measurements and Preparation
Module 05: Brow Waxing and Definition Process
Introduction to Feng Shui Foundation Certificate
Module 02: Tools of the Trade
Module 01: What is Feng Shui?
Module 03: How to Conduct an Eyelash Tint Treatment
Module 02: Feng Shui Tips
Module 03: Increase Positive Energy to Your Home
Module 04: The Floor Plan
Module 05: Feng Shui Bedrooms
Module 06: Feng Shui Kitchens
Module 07: The Bagua Map
Module 08: Feng Shui Your Garden Space
Module 09: Decorating with Feng Shui Elements
Module 10: Feng Shui for Health and Well-Being
Module 11: Feng Shui Smudging
Module 1: Compose an Email
Module 2 : Read an Email
Module 3 : Reply to an Email
Module 4 : Reply to All and Forward an Email
Module 5 : Add Attachment to an Email
Module 6 : View and Save Attachments
Module 7 : Add Signatures
Module 8 : Add an IMAP or POP Account Manually
Module 9 : Backing Up or Moving Outlook
Module 10 : Connect to a OneDrive account
Module 11 : Create New Folder in Outlook
Module 12 : Organising Mail Into Folders
Module 13 : Navigating Tasks
Module 14 : Navigate People Hub and Create a Contact
Module 15: Create a New Contact Group
Module 7: Basic Skills of a Handyperson
Module 16: Working with Contacts
Module 17: Create Rules to Manage Emails in Outlook
Module 18: Create Voting Buttons in a Message
Module 19 : Create a Meeting
Module 20 : Responding to, Cancelling and Editing a Meeting
Module 21 : Create an Appointment
Module 22 : Creats Follow-up Flags
Module 13: Working On Exterior Handyperson Jobs
Module 23 : Create Notes
Module 14: Setting Up Your Handyperson Business
Module 24 : Create Personal Stationery
Module 25: Search Email
Module 26: Create Search Folders
Module 27: Exploring Delivery Options
Module 28: Exploring Other Mail Settings
Module 29: Format an Email
Module 30: Ignoring Conversations and Flagging as Junk
Module 31: Mailbox Clean Up Tools
Module 32: Manage Inbox
Module 33: Navigating the Calendar
Module 34: Opening Other Calendars
Module 35: Create Additional Calendars
Module 36: Setting Calendar Preferences
Module 37: Print, Email and Share the Calendar
Module 38: Out of Office Reply for POP and IMAP
Module 39: Reusing Text by Creating Quick Parts
Module 40: Sending or Receiving Emails Manually
Module 41: Set Advanced General Outlook Options
How to Organize Your Home Office
Module 42: Using Conditional Formatting to Change Font and Colour
Introduction to The EWP part 1
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Introduction to The EWP part 2
Introduction to The EWP part 3
Introduction to The EWP part 4
Module 43: Using Filters
Introduction to The EWP part 5
Introduction to EWP part 6
Module 44: Using Quick Steps
Module 2 : Why Trade at All? & Why Spread Bet?
Module 4 : Tax & The Inland Revenue
Module 01: Introduction – What is a Spirituality Coach?
Module 02: Spiritual Journey
Module 03: Spiritual Philosophy
Module 04: The Purpose of Life
Module 05: Chakras
Module 01: An Introduction to Eyelash Lift and Tint Treatments
Module 06: Connecting Within
Module 02: Tools and Equipment
Module 07: Daily Meditations and Incorporating That into Your Life
Module 03: The First Steps
Module 07a: Meditation to Open the Heart
Module 04: Applying the Second Solution to the Client’s Eyelashes
Module 07b: Spirit Guide Meditation
Module 05: Removing the Second Solution and Starting the Eyelash Tint
Module 07c: Cutting the Karmic Cords Meditation
Module 06: Removing the Tint
Module 08: Incorporating Spirituality into Your Physical Life
Module 00: Pilates Foundation Level Introduction
Module 07: The Differences Between a Lash Lift and Tint Treatment and a False Lash Application
Module 01: What is Pilates
Module 02: Body Changes
Module 03: Pre-Pilates
Module 04: Commencing the Practice
Module 05: Intermediate
Module 06: Advanced Mat Series
Module 07: Toning the Buttocks and Thighs
Module 01: Why Are Habits Critical for Success?
Module 02: How Habits Work and How to Change Them
Module 08: Spine Stretchers
Module 03: Morning Routines, Sleeping and Reading Habits
Module 04: Success Habits Related to Time, Money, and the Mind
Module 09: Cool Down
Module 10: Top Exercises and Benefits
Module 01: Definition and Motivation
Module 02: Gear and Software
Module 03: Podcast Formats and Content Options
Module 04: Producing and Publishing Your Podcast
Module 2 : Sales and Selling in the Recruitment Industry
Module 1: Entering Text
Module 2: Deleting Text
Module 01: The Benefits of Meditation
Module 02: Getting Started with the Basics
Module 03: Refining Your Meditation Practice
Module 04: Simple Meditation Techniques
Module 3: Splitting and Joining Text
Module 4: Undo and Redo
Module 5: Find and Replace
Module 6: Text Block
Module 7: Spell Check
Module 8: Check Word Count
Module 9: Format Text
Module 10: Printing a Document
Module 11: Format a Page
Module 12: Using Sections
Module 13: Create a Cover Page
Module 14: Create Headers
Module 15: Edit Headers
Module 16: Using Styles
Module 17: Create Your Own Formatting Style
Module 18: Applying a Theme
Module 19: Modifying a Theme
Module 20: Create Borders Around Text
Module 21: Edit a Border
Module 22: Create a Page Border
Module 23: Create a Table
Module 24: Edit a Table
Module 25: Use Format Painter
Module 26: Create Line Numbers
Module 27: Create Automatic Table of Contents
Module 28: Insert an Image
Module 29: Insert Shapes
Module 30: Insert Clip Art
Module 31: Use Comments
Module 32: Use Save As Feature
Module 33: View Two Documents Side By Side
Module 34: Insert Video
Module 35: Mix Images and Text
Module 36: Insert Symbols/Special Characters
Module 37: Enter Footnotes and Endnotes
Module 38: Use Layouts
Module 39: SmartArt
Module 40: Handling Multiple Documents
Module 41: Convert MS Word File to Other Formats
Module 42: Remove Comments When Printing
Module 43: Insert Text Box
Module 44: WordArt
Module 45: Position Images
Module 46: Unlink Images from Text
Module 47: Convert Word File to PDF
Module 48: Highlighting Text
Module 00: Introduction to Palmistry Course
Module 00: Introduction to Professional NLP
Module 49: Configure the Status Bar
Module 01: Your Complete Guide to Palm Reading
Module 01: What is NLP?
Module 50: Quick Access Toolbar
Module 02: Major Lines
Module 02: Directing and Taking Control of Your Life
Module 03: Taking Action and Taking Control
Module 03: Understanding the Timing
Module 51: Hide/Display Ribbon
Module 04: Minor Lines
Module 04: Communication
Module 52: Add Hyperlink
Module 05: The Fingers
Module 05: The Communication Process
Module 53: Use Thesaurus
Module 06: Mounts
Module 06: Building Rapport
Module 07: Lines on the Hand
Module 07: Anchors in the NLP World
Module 08: Practice
Module 01: Nutrition and Motivation
Module 08: Meta Programs
Module 02: How Nutrition Influences a Person’s Wellbeing
Module 03: Exercises
Module 04: Exercise Techniques and Communication
Module 05: Career Paths for a Fitness Trainer
Module 01: What is a Food Allergy?
Module 00: Introduction to Professional Body Healing Coach Certificate
Module 00: Introduction to Professional Addiction Counselling Certificate
Module 02: What is Food Intolerance?
Module 01: What is a Healing Coach?
Module 01: What is Addiction?
Module 00: Course Introduction
Module 02: Immune Function and Autoimmune Disease
Module 03: The Principles of Nutrition — Macronutrients
Module 1 : Introduction to the PA Course
Module 02: Why Counselling Plays an Important Role in Addiction Treatment?
Module 00: Hypnosis for Childbirth Programme Introduction
Module 03: Stress and Equilibrium
Module 04: The Principles of Nutrition — Micronutrients and the Importance of Hydration
Module 03: Group Counselling
Module 01: Hypnosis for Childbirth
Module 04: Emotional Truths
Module 05: Nutritional Strategies
Module 02: The Consultation
Module 04: Understanding Support Mechanisms
Module 05: Meditation for Stress – Video
Module 05: Understanding
Module 06: Meditation for Opening Your Heart / Gratitude – Video
Module 03: Hypnosis for Childbirth Sessions
Module 07: Meditation for Pain Management – Video
Module 03: The Hypnosis for Childbirth Sessions
Module 06: The Warning Signs of Addiction
Module 04: The Disclaimer
Module 07: The Root of the Problem
Module 04: The Disclaimer
Module 00: Introduction to the Professional Psychotherapy Certificate
Module 05: Pain Management Scripts
Module 01: What is Psychotherapy?
Module 05: Relaxation Session 1
Module 06: Pre-Childbirth Script
Module 02: The Brain and Hormones
Module 00: Master Hypnotherapist Course Introduction
Module 01: Master Hypnotherapy
Module 07: Childbirth Day Script
Module 03: The Conscious and Unconscious Mind
Module 01: Nutrition for Weight Gain
Module 02: Age Regression and How Age Regression Can Help Your Client
Module 04: Memory
Module 03: The Difference Between Suggestion Therapy and Regression Therapy
Module 02: Nutrition for Muscle Hypertrophy
Module 05: Stress
Module 04: Initial Sensitising Events and the Origin of Distortion
Module 03: Nutrition for An Athletic Build
Module 05: Different Types of Regression
Module 06: Behaviour
Module 06: Facilitating an Age Regression Session
Module 05: The Role of Human Metabolism in Weight Control
Module 07: Affective disorders
Module 01: Understanding Muscles
Module 07: Directing the Regression
Module 08: Healing Interventions
Module 02: Designing and Tailoring Advanced Resistance Training Programmes
Module 09: The Regression Process / Induction Script
Module 03: Advanced Resistance Training Techniques Part 1
Module 04: Advanced Resistance Training Techniques Part 2
Module 15 : Typing and Audio Skills
Module 05: Health Screening
Module 01: Introduction to Lower Back Pain
Module 16 : How to Organise Effective Meetings
Module 02: Common Causes of Lower Back Pain
Module 01: Diets and Nutrition
Module 17 : How to Use Microsoft Outlook
Module 03: The Curves of the Spine and Risk Factors for Pain
Module 02: Exercise and fitness
Module 01: An Introduction to Journalling and Its Benefits
Module 04: Client Assessment and the Essential Components of Spine Function
Module 03: Mindset and Perception
Module 18 : How to Use Excel – The Basics
Module 05: How to Train Clients with Lower Back Pain
Module 02: Practicalities and Pitfalls
Module 04: Lifestyle and Health
Module 03: Journalling for Personal Growth
Module 19 : How to Use PowerPoint – The Basics
Module 01: Starting Your Fitness Career
Module 05: Hypnosis for Weight Loss
Module 04: Journalling for Mental Health
Module 06: Increasing Your Confidence (Hypnosis Video 1)
Module 02: Anatomy and Physiology – Circulatory System
Module 05: Journalling for Creativity
Module 07: Regression (Hypnosis Video 2)
Module 03: Anatomy and Physiology – Respiratory System
Module 08: Weight Loss Session (Hypnosis Video 3)
Module 4 – Anatomy and Physiology – The Skeletal System
Module 01: Understanding Healthy Lifestyle Choices
Module 09: Motivation (Hypnosis Video 4)
Module 05: Anatomy and Physiology – The Muscular System
Module 02: Educating Clients on Healthy Lifestyle Choices
Module 06: Anatomy and Physiology – The Energy Systems
Module 03: Principles of Nutrition
Module 07: Anatomy and Physiology – The Nervous System
Module 04: The Effects of Poor Nutrition on Client Health
Module 01: Discovering Your Ideal Life and Eliminating Needless Distractions
Module 8: Nutrition and Physical Activity Guidelines
Module 05: Implementing Nutritional Strategies for Healthy Living
Module 02: Trying New Things, Tuning in to Your Passions and Developing Good Habits
Module 09: Instructing and Demonstrating Gym-Based Exercise
Module 03: Take the Time to Travel and Become More Appreciative and Mindful of the World
Module 10: Continuous Professional Development
Module 4: Be More Open-Minded and Have the Willingness to Adapt
Module 01: Telepathy as a Means of Communicating with Animals
Module 02: Bonding as a Form of Communication with Animals and Nature
Module 1: Why Is It Important to Manage Your Money?
Module 03: Using Awareness to Connect with the Natural World
Module 01: Introduction to Personal Shoppers
Module 04: Communicating with Animals and Nature Through Meditation
Module 02: Why You Should Create a Budget
Module 02: The Types of Skills and Requirements Needed to Become a Personal Shopper
Module 03: How to Build a Career and Pick a Niche as a Personal Shopper
Module 03: Step-by-step Guide to Creating a Monthly Budget
Module 04: The Challenges That Come with Working as A Personal Shopping Assistant
Module 04: How to Get out of Debt
James quiz example
Module 1: What Makes a Supervillain?
Module 2: The Next Level
Module 3: What’s So Great About Being a Supervillain?
Module 01: What Is a Method Statement?
Module 02: Why Are Method Statements Mainly Used in the Construction Industry?
Module 01: Introduction to the Mind
Module 03: Drafting Method Statements and Their Legality
Module 02: Lifestyle Habits for a Powerful Mind
Module 04: The Information Included in the Method Statement
Module 03: Mind Power Techniques
Module 04: The Power of the Subconscious Mind
Module 01: What Is an Interview?
Module 02: Pre-interview Preparation
Module 03: Pre-interview Testing and Structures
Module 04: Interview Questions
Module 05: Candidate Selection and Post-interview
Test 3
test course module
test video upload
test image upload
mod 3
mod4
5
Introduction to SST
Health & Safety in SST Offices
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Does this work?
tetss
jakes title
testn 4
test 2
Module 1-Information, Advice & Guidance- What is Information Advice and guidance?
Information, Advice & Guidance- Module 1.1 – What is Information Advice and guidance (TASK SHEET)
Module 2-Information, Advice & Guidance – Types of communications
Module 2 – Communication – TASK SHEET
Module 3 -Information, Advice & Guidance -Legislation
Module 3 Legislation- TASK SHEET
Module 4-Information, Advice & Guidance-Referrals
Module 4-Referrals- TASK SHEET
module one
module two
test module
mod 1
mod 2
module three !
module four
module five
Stress Management In the Workplace Certification
Module 01: The Dynamics of Procrastination
Module 02: Procrastination: Reasons, Causes and Triggers
Module 03: Traits, Attributes and Self-analysis Required to Overcome Procrastination
Module 04: Practical Tools, Strategies and Steps to Overcome Procrastination
Module 1: What You as The Employer Should Know About Whistleblowing
Module 02: The Whistleblowing Policy
Induction
Module 1: Introduction to Motor Neurone Disease
Module 2: Symptoms of Motor Neurone Disease
Introduction
Module 3: Different Types of Motor Neurone Disease
Module 4: Diagnosis, Treatments and Therapy
Module 5: Care and Support
Level 1
Introduction
Introduction
Introduction
Introduction
Introduction
Introduction
Module 1: Introduction to Hand Hygiene in the Care Sector
Module 2: Microbiology and Infection Control
Module 3: Hand Hygiene Techniques
Module 4: Challenges and Special Considerations
Module 5: Monitoring and Evaluation
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Модуль 1 – Вступ до Concordia
Модуль 2. Ласкаво просимо до EM Cole
Модуль 3: Додаткова інформація
Introduction
What is HVO?
Is HVO good for the Environment?
HVO and Diesel Comparisons
Biofuels
Question Marks about Palm Oil
Introduction
My powerpoint module
Module 1
Introduction
Japanese Colleagues Part 1
What is a Cover Supervisor?
Zest Education’s expectations
What to expect
Module 2
Module 3
Module 4
Module 6
Module 5
Introduction
Behaviour management
What is the role of an SEND Teaching Assistant?
Introduction
Safer Working Practices 2023/2024
Introduction
Module 1: Understanding Imposter Syndrome
Module 2: Self-Assessment and Awareness
Module 3: Psychological Underpinnings and Impact
Module 4: Strategies to Overcome Imposter Syndrome
Module 5: Applying Learnings and Maintaining Progress
Assessing competence in a work environment
Crab Picking Procedure
Challenge 25 at Beach Hut
WGB – Baby Monitors at Beach Hut sign off
Degree in Early Childhood Studies
WGB – Gratuity Process Policy
Acknowledgement of your terms of employment
Camp fire training and cooking on camp fires with children
Level 2 Fire Safety
First marks to letter formation
Work Equipment Awareness
Risk Assessment Awareness
How to become a development detective
Improving Ofsted Outcomes
Young Persons Risk Assessment
Emergency Response Swimming Pool Certification
Music For Fun, Music for Early Years
Observing Children and Planning For Learning
Self Evaluation Training
NVQ Level 2 Reception, Marketing & Cosmetic Beauty Services
Level 3 in Health, Safety, Security & Employment Standards
Level 3 Beauty Therapy
ACAS Employment Law
Drowning Training
Freedom of Managed
Level 3 Award in Risk Assessment Principles & Practice
Origin Coffee Training
Right to Work Checks
NVQ Level 2 Beverage Service
Pregnancy At Work Risk Assessment
Kitchen Staff Training Record
Level 2 Award in Contact Dermatitis
Level 1 Certificate in Salon Services
Making Music in the Foundation Stage Course
Wines and Spirits Certificate
Level 2 Food Hygiene & Safety for Catering
How can we provide Independent and Self Initiated Play Opportunities
Level 1 in Adult Numeracy
Clever Thinking – Exploring young children’s thinking through self chosen activities
How to use the special nature of outdoors to nurture our young children
Letter and Sounds
Children’s Care, Learning and Development
Learning Language and Loving It
Health and safety induction for Babysitting
Return to Work Document signed
Recruiting with Social Media
Human Resource Practice
Etiquette Training for The Living Space
CCNA – Routing and Switching
Level 3 Hospitality Supervisor
Shield Yourself Implementation Course
How to prevent Covid-19
YMCA Level 2 Exercise to Music
NVQ Level 2 Children’s Care, Learning and Development
NVQ Level 3 Children’s Care, Learning and Development
Advanced Cancer Touch Therapy
Risk Assessment – Legionnaires
Risk Assessment – Driving Company Vehicles
Standard Terms of Employment
Risk Assessment – Enter properties after fogging
Risk Assessment – Chi Lowen
Welcome to Beach Retreats – Induction Checklist
Health & Safety Induction for Work Trials/Agency
Risk Assessment – Eye Protection
Risk Assessment – Lone Working
Maintenance Co-Ordinator Training
First Aid at Work sign off
Area Manager Training Sheet
Risk Assessment – Eye Protection & Uniform sign off sheet
Housekeeper Training Shift 1/2/3/4
Risk Assessment – Admin
Risk Assessment – Pregnancy at Work
Risk Assessment – Cleaning at Height
Risk Assessment – Dangerous Substances
Risk Assessment – Departure Property Cleans
Risk Assessment – Electrical Safety
Risk Assessment – Fire
Risk Assessment – Ladders
Risk Assessment – Log Burners
Risk Assessment – Manual Handing & Lifting
Risk Assessment – Waste & Recycling
Risk Assessment – Slips & Trips
Risk Assessment – Storage above Height
Risk Assessment – Bunk Beds
Risk Assessment – Bunk Beds
Management Skills
Fire Warden Certification
Fire Drill Checklist
Risk Assessment – Young Persons
COSHH Safety Training sign off
Food Allergy Online Training
Level 1 Food & Hygiene Safety
Emergency Response Swimming Pool Certification
Emergency First Aid at Work
Risk Assessment – Covid-19
Site Supervision Safety Training
Legionella Management for Water Systems
Risk Assessment – Power Tools
Induction Checklist
Covid Procedures Refresher
Elemis Biotec Facial Course
Specialist Cancer Massage Course
Caudalie Massage Training
Basic Type 1 Diabetes Training
Child Accident Prevention
Level 3 Early Years Workforce (Early Years Educator)
Employment Rights & Responsibilities in Health & Social Care
Safeguarding Children Refresher
Introduction into FGM, Forced Marriage, Spirit Possession & Honor-Based Violence Course
Primary PGCE
CSCP Neglect Certification
Forest School First Aid
Prevent course for external partners
Safe & successful return to school certification
Prevent Covid-19 Certification
Risk Assessment – Pregnancy at Work
Health & Safety Induction for Work Trials/Agency
Understanding pathways to extremism & prevent programme
Level 3 Supporting Teaching & Learning in Schools Certification
Early Childhood Studies
Diploma in HR Practice
Right to Work Checks
Welcome to Epsom College
I can confirm I have attended the Specialist Cancer Massage Training
Induction
Introduction
No-Bull Rules to Dine By
Code of Conduct
Equality, Diversity & Inclusion Policy
Summary and quiz
WGB – Challenge 25 sign off
Japanese Colleagues Part 2
Japanese Colleagues Part 3
Big Change Training
Navigating Big Change
Resources
Fleet
Jobs
Welcome to Epsom College Medical Centre
Welcome to the Team
Preparation for Your First Day
Your first day!
Who are Concordia?
Induction to becoming a Neighbourhood Volunteer
PRO-001 Document and Data Control
Module Two – Motivation and Purpose
Module Three – Preparing for your Placement
Module Four – Volunteering Abroad
Complete After Your Project – Module Five – Reflecting on your International Volunteering Placement
Types of SEND and how to manage behaviour challenges
What to expect
Zest Education’s expectations
Summary and quiz
Module 1 – What you need to know about Information, Advice and Guidance
Please watch the video below and then click on each document to review. Once you’ve taken the time to read and understand each document, please click ‘Next’.
Introduction
Induction module 1
Employment Assistance Programme
No-Bull Rules to Trade By
Introduction
HR Forms
Big Change Training
Module 2 – Signposting/Referring and Confidentiality
Module 3 – Interacting with learners
Introduction
Overview
test lesson
Induction module 1
Module 1: Introduction to Exam Invigilation
Module 2: Preparing for the Examination
Module 3: Conducting the Examination
Module 4: Invigilating Candidates with Access Arrangements
Module 5: Post-Examination Procedures
Module 1: Foundations of Social Media Marketing
Module 2: Developing Your Social Media Strategy
Module 3: Platform Strategies
Module 4: Mastering Analytics, Advertising, and Maximising ROI in Social Media
Module 5: Social Media Marketing Trends and Benefits
Induction module 1
Introduction
Science Capital – Theory
Science Capital – In DSC
How to Influence Science Capital
Good Science Communication
Evaluation
Introduction
Interactive Elements
Introduction
Mission: Space Camp
Club Status and Child Protection
Space Camp Operational Expectations
Daily Tasks
Managing Behaviour
Risk Assessment and Mitigation
Company Values
Module 1: Introduction to LGBTQ Communities
Module 2: Challenges Faced by LGBTQ Members in the UK
Module 3: Rendering Educational Institutions, Parents and Family Members Sensitive to LGBTQ Needs
Module 4: How to Create an Inclusive Society for LGBTQ Members
Draft module
Module without quiz
Published Course Intro
Creatio – Platform Basics
Module 2 Interface Overview
Module 2.2 – Data in creatio
Module 3 – Setting up columns
Module 4 – Data Import
Module 5 – Customer Base Management
Sales Tools
Lecture 1: The Role of Human Resource Management – L1S1-SHRM-What is Human Resource Management
L1S2-SHRM-Human Resource Management Functions
L1S3-SHRM-Types of Strategy
L1S4-SHRM-The importance of strategy
L1S5-SHRM-HRM and strategy
L1S6-SHRM-The rise of SHRM
L1S7-SHRM-HR strategy in action
Corporate Sales Process
Long Sales
Managing orders
Introduction to the Planday app for employees
Viewing Shifts
Availability
Requesting leave
Shift swaps
Introduction
Forecast
Project Management
Products and prices
Document management in creatio
Clocking in
Final words
Introduction
‘The Big Container’
Introduction
Understanding Job Control Measures
Introduction
Introduction to IM MEN

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